-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters
Online/Distance Customer Service Training
- Training
- Online
- Beginner
- Different dates available
...Understand barriers to good customer care Understand customer care skills and how to use them to overcome those barriers Be able to develop a complaints... Learn about: Customer Care, Customer Service Skills, Customer Service...
- Training
- Online
- Intermediate
- 1 Day
...and associated video clips; as well as group discussions around the topic areas to ensure learning. Workshop Overview The following topics will be covered on the workshop... Learn about: Customer Service, Interpersonal Communication, Positive Behaviour...
- Training
- Online
- Intermediate
- Different dates available
...Quality customer service is the backbone of any sized business operation. It can mean even more for small business owners and sole traders where competition... Learn about: Customer Service...
-
Highly enjoyable, a very nice experience.
← | →
-
Nice training! It was planned really well, and the delivery was great too!
← | →
-
Great course material, and they always replied fast to any enquiries or request for support. Very resourceful course, with loads of tips and advice on how to complete it successfully.
← | →
- Training
- Online
- Different dates available
- 3 Months
...by referencing the Senior Managers & Certification Regime (SM&CR) in the UK. This course is awarded in association with Alliance Manchester Business School... Learn about: Customer Manager, Risk Management, Sales Management...
...by referencing the Senior Managers & Certification Regime (SM&CR) in the UK. This course is awarded in association with Alliance Manchester Business School... Learn about: Customer Manager, Risk Management, Sales Management...
-
Highly enjoyable, a very nice experience.
← | → see all
-
Nice training! It was planned really well, and the delivery was great too!
← | → see all
-
Great course material, and they always replied fast to any enquiries or request for support. Very resourceful course, with loads of tips and advice on how to complete it successfully.
← | → see all
- Training
- Online
- Different dates available
...Needs Delivering Maximum Levels of Customer Service Making Customers Feel Great From the Start Communication Skills Non-verbal Communication and Body Language... Learn about: Customer Care, Communication Skills, Care Management...
- Training
- Online
- Intermediate
- 1 Day
...minimizing conflict potential How to reframe the service "forbidden" phrases into more customer-centric responses Anyone who must Deal with Front... Learn about: Customer Care, Customer Service, Customer Service Skills...
- Training
- Online
...MiFID II Changes to Best Execution Unit 6: Monitoring, the Rules and Instructions Unit 7: Best Execution for Specific Types of... Learn about: Financial Management, Financial Services, Financial PR...
- Training
- Online
- Intermediate
- Different dates available
...am PRINCE 2 certified ( Foundation and Practisoner) Holding B1 Visa for USA and visited 4-5 times USA I am interested for any short term projects... Learn about: SAP ECC, SAP WM, SAP ERP...
- Training
- Online
- Intermediate
- Different dates available
...The Goals of Great Customer Service, Discovering and Understanding Customer Needs, Delivering Maximum Levels of Customer Service, Making Customers Feel Great From the Start... Learn about: Communication Training, Customer Needs, Customer Care...
- Training
- Online
- Beginner
- Different dates available
...opportunities or transition to a new profession • Help build your CV • Show your commitment to lifelong learning and continuous professional development... Learn about: Managing Complaints, Complaint handling skills, Customer Service Skills...
-
I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
← | →
-
The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
← | →
-
I found the two day practical session to be really helpful and educative.
← | →
- Training
- Online
- Different dates available
- 6 Months
...This qualification has been designed for KYC Analysts and professionals who manage risk in the Customer Due Diligence (CDD) process. The only professional... Learn about: Customer Service, Enhanced Due Diligence, Customer Due Diligence...
...This qualification has been designed for KYC Analysts and professionals who manage risk in the Customer Due Diligence (CDD) process. The only professional... Learn about: Customer Service, Enhanced Due Diligence, Customer Due Diligence...
-
I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
← | → see all
-
The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
← | → see all
-
I found the two day practical session to be really helpful and educative.
← | → see all
- Training
- Online
- Intermediate
- 1 Day
...Businesses spend a fortune on marketing when customer service is the real issue! one of the top 3 reasons businesses fail is poor customer service... Learn about: Customer Service Skills, Business tips, Business Plan...
- Training
- Online
- Beginner
...Customer Focused Selling In a sales and marketing setting, you can direct your focus in one of two ways. You can either focus on yourself and your business interests... Learn about: Customer Service, Forming Relationships, How to Win Friends and Influence People...
- Training
- Online
- Beginner
...it seeks to enhance the way in which a business provides its services, which is how it makes its money. Although the importance of customer service... Learn about: Customer Service, Customer Care, Customer Service Training...
- Training
- Online
- Beginner
...their responsibilities and become more involved with them. It is through effective communication that a manager accomplishes his tasks through his workers... Learn about: Customer Services, Communication Training, Customer Service and Effective Communication...
- Training
- Online
- Beginner
...you must shift your focus and concentration to profitable customers. Unprofitable customers consume resources that might be better dedicated to profitable customers... Learn about: Customer Services, Customer Service, Customers cares...
- Training
- Online
- Beginner
...Try to avoid panicking when managing a complaint even if the customer becomes angry. The most important goal is to turn their pessimistic/negative approach... Learn about: Customer Services, Customer Service Complaints Handling, Customer Service...
- Training
- Online
- Beginner
...empowerment and ownership Explain how empowerment impacts on customer retention Empowerment & Ownership Objectives: After completing this course learners will be able... Learn about: Service Management, Service Excellence Management, Customer Service Empowerment...
- Training
- Online
- Intermediate
...The telephone is the most effortless path for your customers to reach your business should they have an issue or simply require information... Learn about: Customer Service Telephone Technique, Customer Service Telephone, Communication Skills...
- Training
- Online
- Beginner
...including rapport building, taking messages, delivering effective messages and staying out of voice mail jail, including closing down the voice... Learn about: Telephone selling techniques, Sales Training, Customer Service...