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Customer Management courses Belgium
- Short course
- Brusselsand25 other venues
- London, Amman, Amsterdam, Barcelona, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
... Persuasive and convincing communication to offer high-end customer service... Learn about: Performance Management, Decision Making, Service Management...
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I think the course was very good…
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I did enjoy and learned a lot from it
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
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- Short course
- Brusselsand25 other venues
- London, Amman, Amsterdam, Barcelona, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...This program provides a comprehensive practical briefing on the issues and details of effective contract administration, claims management and negotiating settlements through a unique multidiscipline (Technical-Legal-Management-Audit-Finance) look at the issues. All Good Business Contract Decisions... Learn about: Project Management, Contracts Management...
...This program provides a comprehensive practical briefing on the issues and details of effective contract administration, claims management and negotiating settlements through a unique multidiscipline (Technical-Legal-Management-Audit-Finance) look at the issues. All Good Business Contract Decisions... Learn about: Project Management, Contracts Management...
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I think the course was very good…
← | → see all
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I did enjoy and learned a lot from it
← | → see all
-
I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
← | → see all
- Short course
- Brusselsand25 other venues
- London, Amman, Amsterdam, Barcelona, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...The course is designed to provide a thorough understanding of the financial accounting and management accounting as an essential part of the decision-making process in the total hospital management system. The objective of this course is to acquaint mangers with various concepts of accounting... Learn about: Hospital Management, Financial Accounting, Financial Training...
Similar training and in other locations
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Service, Customer Manager, Customer relationship...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
... the extra mile to provide excellent customer service Learning Outcomes: The benefits of excellent customer service Deliver excellent customer service Handle complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels Exams and Accreditation Features... Learn about: Customer satisfaction, Information Systems management, Managing Conflict...
- Course
- Distance Learning
- Advanced
- December
... and examine the most important stock management issues in Retail Management... Learn about: Customer Service, Retail Management, Quality Training...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... completion of this Customer Service Manager – CPD Accredited Course 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday – Friday) Efficient assessment and instant results... Learn about: Communication Skills, Handling Complaints, Sales Training...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Communication Training, Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
... to increase your typing speed and accuracy. record and retrieve product and customer information on a database. manage complaints, deal with stress and respond effectively to customers. prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer... Learn about: Customer Service...
... to increase your typing speed and accuracy. record and retrieve product and customer information on a database. manage complaints, deal with stress and respond effectively to customers. prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | → see all
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | → see all
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
← | → see all
- Course
- Distance Learning
... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Sales Training, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
... in customer service. This customer service course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints... Learn about: Customer Retention, Customer Retention Strategy, Customer care operatives...
- Course
- Online
- Different dates available
... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Service Management, Customer Service Providers, Customer Service Skills...
- Course
- Distance Learning
...To encourage all staff to develop a quality approach to customers...
- Course
- Distance Learning
- Advanced
- December
... – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Team Leader is required. It’s one thing to master the art of effective delegation, instruction... Learn about: Leadership and Management, Leadership Skills, Management skills...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating... Learn about: Choosing a Retail Store Location, Develop Store Security Procedures, Manage Your Suppliers...
- Course
- Online
... a Customer Services or Housing Management background, who want to achieve a recognised professional qualification. The course is also open to members...
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