Courses in Belfast City

...This qualification is recommended for all open food handlers. This course will include: ü Legislation ü Food Safety Hazards ü Temperature Control ü Refrigeration...

...to provide people with the skills required to plan an effective appraisal. It will enable participants to understand the principals of performance management...

...ü The importance of maintaining confidentiality in the workplace. ü Characteristics of groups and teams. We look at Tuckman’s theory of group formation...

...of an effective Team Leader. It is aimed at developing people to seek, accept and respond positively to feedback on personal performance and to improve workplace performance...

...The course includes:  Equipment familiarisation  Health and Safety guidelines  Cleaning of the machine  Food safety  How to operate equipment effect...

...It is ideal for those responsible for the delivery, storage, preparation, cooking and service of food. The qualification is achieved through a combination...

...Welcome to Excellence programme. It is designed to help individuals acquire the knowledge and skills essential for providing services that meet the specific...

...ü Providing information and advice. ü Meeting specific needs. ü Dealing with difficult situations. ü Boosting business. ü Assessment activity...

...who works in a customer facing role Welcome Host Plus gives people the opportunity to excel in providing a higher class standard of service...

...* Service of Alcoholic & Non Alcoholic drinks.* Dealing with payments.* *2 of these must be completed...

...This is a good qualification for people who are preparing to work, or who already work, in the hospitality industry. Participants will be supported through...

...This is a good qualification for people who are preparing to work, or who already work, in the hospitality industry. Participants will be supported through...

...been agreed with the trainer. The qualification with be achieved once participants have demonstrated the knowledge and skills required to operate safely...

...Also desirable for Kitchen Managers & Owner Managers who will benefit from a better understanding of what is needed to maximise profit, and what they should...

...which when complete are a recognised qualification. The first qualification is called the Level 2 Certificate in Customer Service . This is a practical...

...This course will include: Unit 1 Customer Service Language and Principles ü The Service Offer and customer expectations. ü The Importance of Teamwork...

...Installation Technician Help Desk Technician Network Support Technician PC Technician Service Centre Technician Go on to further studies including...

...ledger Use a nominal ledger Produce reports and transactions details Use audit tools and management controls 3). IT PRINCIPLES Prepare peripherals devices...

...Use graphics software to create and manipulate images on web pages Publish and maintain web sites 2). IT PRINCIPLES Prepare peripherals devices and hardware...

...Under the Buildsafe (NI) Initiative, all persons working on public sector funded construction sites in Northern Ireland should have received appropriate Health & Safety Training...