Courses in Belfast City

...increases in the number of cases of food poisoning and are very keen to see improvement in food safety, hence the need for this type of qualification...

...Suitable for: All people who are responsible for a team All people who are responsible for a team This bespoke course provides Managers with the knowledge...

...and the need to keep people informed. ü The range of internal and external contacts, the differences between people and how these affect relationship building...

...of an effective Team Leader. It is aimed at developing people to seek, accept and respond positively to feedback on personal performance and to improve workplace performance...

...Suitable for: Anyone who would like to enhance their skills in coffee making Anyone who would like to enhance their skills in coffee making A perfect...

...where people will be assessed in their business environment. The qualification will be complete once the participant has demonstrated the knowledge...

...The course will include: ü Introduction o Attitudes and behaviours. o Why accessibility matters and business benefits. o Legal requirements...

...ü What makes a business or organisation stand out? ü The customer experience. ü Delivering excellent Customer Service. ü Successful verbal & none verbal communication...

...The course will include: ü How to attract and retain customers & move from good to excellent. ü Understanding your customer and competitors expectations...

...offers a range of courses to maximise learning potential. This course will include: Safe, hygienic 7 secure working environments in Hospitality...

...This course will include: ü Safe, Hygienic & Secure working environments in Hospitality. ü Effective Teamwork. ü Giving Customers a positive impression...

...The Award in Hospitality and Catering Principles (housekeeping) is designed for people who want to build skills in housekeeping in the hospitality industry...

...Suitable for: Anyone looking to start working with food in the Hospitality Industry Anyone looking to start working with food in the Hospitality Industry...

...be looking for in a Head Chef. This course is designed specifically to help businesses to maximise profit from their food production area. It is designed...

...Suitable for: Anyone in a Customer Service role Anyone in a Customer Service role Miller Hospitality can offer more advanced courses in Customer Service...

...ü Added Value and Competitive Advantage. ü Balance Between Customer Service and Organisational Goals. ü Personal Behaviour and the Behaviour of Customers...

...safety Identify hazards and reduce risks associated with electrostatic discharge Apply, check and record preventive maintenance procedures on hardware...

...and Accounting Roles including Book Keeper Accounts Administrator Purchase Ledger Clerk Sales Ledger Clerk VAT return Clerk Go on to further studies including...

...3 Systems Support CompTIA A+ Network + Microsoft Certified Professional (MCP) qualification...

...is to deliver quality training at the right price, time and location for the client using expert trainers. We can offer you tailored training packages...