Courses in Belfast City

...increases in the number of cases of food poisoning and are very keen to see improvement in food safety, hence the need for this type of qualification...

...ü How to deal with difficult appraises. ü A review of a variety of different appraisal paperwork systems looking at their advantages and disadvantages...

...ü Relationship building at work, and social skills appropriate to the workplace. ü The range of behaviours which develop, maintain and destroy trust at work...

...ü Personal skills and abilities for effective team leading. ü Using reflective learning skills to improve performance. ü Areas of strength and possible improvement...

...staying ahead of your competitors is vital. Our experience Barista trainer will give general background knowledge and the skills to serve a perfect coffee...

...skills required to operate safely within food handling environments. This course will include: ü How to take personal responsibility for food safety...

...needs and expectations of people with disabilities and special needs. It also aims to ensure a warm welcome and high standard of service is offered to all customers...

...Suitable for: Suitable for anyone in a customer facing environment Suitable for anyone in a customer facing environment This Customer Service training...

...ü Understanding the importance of quality and its impact on the customer. ü Review the key elements of excellent Customer Service...

...* Service of Alcoholic & Non Alcoholic drinks.* Dealing with payments.* *2 of these must be completed...

...in Hospitality and Catering Principles (Front office) is designed for people who want to build skills in front office Customer Service in the hospitality industry...

...This is a good qualification for people who are preparing to work, or who already work, in the hospitality industry. Participants will be supported through...

...ü Kitchen administration in the Hospitality industry. ü Prepare, cook and finish food. ü Food Safety in catering...

...be looking for in a Head Chef. This programme is for any Chef who has the potential to become a Head Chef, particularly those who have been promoted without formal training...

...Suitable for: Anyone in a Customer Service role Anyone in a Customer Service role Miller Hospitality can offer more advanced courses in Customer Service...

...Unit 2 Customer Service Rules and Regulations ü Organisational Procedures and Change ü Involvement of Others in Change ü Consumer and Data Protection Legislation...

...safety Identify hazards and reduce risks associated with electrostatic discharge Apply, check and record preventive maintenance procedures on hardware...

...and print spreadsheets UNDER NEW DEAL OPTION Course breakdown 8 weeks taught lesson, 2 weeks for assignments and exams, weeks job search 16 weeks...

...Use graphics software to create and manipulate images on web pages Publish and maintain web sites 2). IT PRINCIPLES Prepare peripherals devices and hardware...

...and staff development has long been recognised as the key to an organisations success. However, WYG Training also recognises the need to be flexible...