Courses in Belfast City

...job role should be supervised and instructed and/or trained in food hygiene, relevant to their work activity. The Food Standards Agency regularly reports...

...to provide people with the skills required to plan an effective appraisal. It will enable participants to understand the principals of performance management...

...Suitable for: Line Managers Line Managers This course offers Managers an opportunity to expand their team building skills. It has 2 units which cover various...

...The course will include: ü The roles, functions and responsibilities of a Team Leader. ü Limits of authority and accountability, and how these are defined...

...of coffee needs more than the world's finest espresso beans, it needs a skilled Barista. With the continuous evolution of the coffee culture...

...of guided learning and assessments. Participants will be required to build a portfolio of evidence through various methods. This is a practical qualification...

...This course aims to provide people with practical advice and cost effective ideas to enhance service quality for those customers with disabilities and special needs...

...Customer Service and communication skills. It is also designed to improve delegate's knowledge of local facilities and services. The course will include...

...and the value of repeat business. ü How to improve service encounters by listening to your customers' needs. ü Steps of how to most effectively deal with service recovery...

...the relevant foundation of knowledge of food and drink service, customer service and team work required in Hospitality and Catering. The qualification...

...in Hospitality and Catering Principles (Front office) is designed for people who want to build skills in front office Customer Service in the hospitality industry...

...Suitable for: people who want to build skills in housekeeping in the Hospitality Industry people who want to build skills in housekeeping in the Hospitality Industry...

...been agreed with the trainer. The qualification with be achieved once participants have demonstrated the knowledge and skills required to operate safely...

...be looking for in a Head Chef. This course is designed specifically to help businesses to maximise profit from their food production area. It is designed...

...This course will include: Unit 1 Deliver Customer Service includes - ü Customer Service Defined ü Reputation of the Organisation ü Procedures ü Impression...

...ü Added Value and Competitive Advantage. ü Balance Between Customer Service and Organisational Goals. ü Personal Behaviour and the Behaviour of Customers...

...safety Identify hazards and reduce risks associated with electrostatic discharge Apply, check and record preventive maintenance procedures on hardware...

...placement = 26 weeks Who is it aimed at? People who wish for a career in the accounts industry Progression Route Employment in a range of Administration...

...An introduction to Web Design, I.T. Principles and Multimedia. Suitable for: People who wish for career progression within the Information IT Creative industry...

...With the size and breadth of our services, we are ideally placed to deliver high quality training courses for your organisation. The ethos of WYG Training...