Courses in Belfast City

...Anyone who handles food as part of their job Anyone who handles food as part of their job The EDI Level 2 Award in Food Safety in Catering in an industry...

...ü How to conduct the appraisal interview. ü How to identify training needs as part of the appraisal process. ü Setting "S.M.A.R.T." Objectives as part of the appraisal process...

...and how to identify team roles using Belbin. We will look at these and consider their use for Managers. ü Building a balanced team to achieve objectives...

...of an effective Team Leader. It is aimed at developing people to seek, accept and respond positively to feedback on personal performance and to improve workplace performance...

...Suitable for: Anyone who would like to enhance their skills in coffee making Anyone who would like to enhance their skills in coffee making A perfect...

...skills required to operate safely within food handling environments. This course will include: ü How to take personal responsibility for food safety...

...The course will include: ü Introduction o Attitudes and behaviours. o Why accessibility matters and business benefits. o Legal requirements...

...Suitable for: Suitable for anyone in a customer facing environment Suitable for anyone in a customer facing environment This Customer Service training...

...Suitable for: Anyone who has attended the Welcome Host programme who works in a customer facing role Anyone who has attended the Welcome Host programme...

...the relevant foundation of knowledge of food and drink service, customer service and team work required in Hospitality and Catering. The qualification...

...in Hospitality and Catering Principles (Front office) is designed for people who want to build skills in front office Customer Service in the hospitality industry...

...Chemicals & equipment used for cleaning in the Hospitality Industry ü Cleaning and Servicing of Hospitality Areas ü Maintain Housekeeping Supplies ü Provide...

...and/or achieve their first formal qualification in hospitality. Possible career pathways include chef, fast food service assistant, food processing operatives or kitchen assistant...

...be looking for in a Head Chef. This course is designed specifically to help businesses to maximise profit from their food production area. It is designed...

...and Image ü Delivery ü Handling Problems ü Development and Improvement Unit 2 Provide Customer Service within the Rules - ü Health, Safety and Security...

...ü Added Value and Competitive Advantage. ü Balance Between Customer Service and Organisational Goals. ü Personal Behaviour and the Behaviour of Customers...

...of complex automated procedures 3). INSTALL AND CONFIGURE EQUIPMENT AND OPERATING SYSTEMS Prepare hardware / equipment for installation Install and configure...

...An introduction to IT Principles, Spreadsheets and Computerised Accounts. Suitable for: People who wish for a career in the accounts industry People...

...Entry level Web Designer Entry Level graphic Designer PC Technician Service Centre Technician Go on to further studies including City and Guilds Level...

...is to deliver quality training at the right price, time and location for the client using expert trainers. We can offer you tailored training packages...