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Classroom-based Customer Service BTEC in London
- BTEC
- London
- Different dates available
- 5 Days
...Security Industry (QCF) The Edexcel BTEC Level 3 Award for Deliverers of Physical Intervention Training in the Private Security Industry (QCF)... Learn about: Physical Intervention, Physical Intervention Techniques, SIA Training...
Similar training and in other locations
- BTEC
- Online
...be a variety of UK trips offered throughout the year You will also have the opportunity for work experience within the College's retail outlet... Learn about: Customer Service, Retail Marketing, IT Management...
Similar training in other typologies
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...and what to do to prevent them occurring manage them if they arise.) Day 2 09:45 - 10:30 Handling Difficult Situations (This session looks at how to... Learn about: Customer Relationship Management, Sales Techniques, Customer satisfaction...
- Short course
- London
- Intermediate
- Different dates available
...This course is designed to boost the students confidence in treatment administration. Our students obtain a better understanding of the science of Micropigmentation... Learn about: Customer Service, Micro needling, Permanent makeup...
- Course
- London
...you will receive: *These programmes are free for individuals who are unemployed and claiming a benefit (i.e. JSA, ESA, IS). Individuals in receipt of... Learn about: Customer Service...
- Course
- London
- Intermediate
- 5 Days
...provider organises the management of field operations providing customer service. The topic covers both the cost and quality trade-offs as well as... Learn about: Sales Training, IT risk, Customer Service...
- Course
- London
- Different dates available
...essays, designing a product, presentations, and group projects. There are timed examinations in some modules... Learn about: Customer Service, Communication Training, Skills and Training...
- Course
- London
- Intermediate
- Different dates available
...feels they are being treated. Investing in new customers is between 5 and 25 times more expensive than retaining existing ones. 73% of customers fall... Learn about: Wiki Library, Quality Training, Customer Service...
- Course
- London
- Beginner
- Different dates available
...The essential qualification for those working or seeking work as Door Supervisor course in the private security industry, door supervisor course is a regulated course... Learn about: Door Supervisor, Customer Relationship Management, Security Officer...
- Course
- London
- Different dates available
...utilising your sewing machine and exploring your own creative style in textiles. We will cover:• The different machine stitches. • Which needles... Learn about: Team Training, Customer Service...
- Course
- Croydon
- Different dates available
...will give you a chance to gain and demonstrate knowledge and skills in solving customer problems, improving customer service expectations, working as a... Learn about: Skills and Training, Customer Service...
- Course
- Enfield
- Intermediate
- 6 Months
...An excellent opportunity to learn the skills required to provide excellent customer service, taught to Level 3 standards. This is ideal for business owners... Learn about: Client satisfaction evaluation, Service Management, Business marketing and management...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...12:45 Role Play 12:45 - 13:00 General Discussion 13:00 - 14:00 Lunch Break 14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30... Learn about: Customer satisfaction, Customer Service Skills, Customer Manager...
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I feel very pleased to receive my certificate after one month of course . In this duration of one month I learned both technical & behavioural knowledge. I want to thanks our instructor Ramin to help us in growing our personality as receptionist .
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After the a month course at Reception Academy I landed a position in under 4 days from my graduation. Much thanks to Reception Academy!
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It’s an unforgettable experience! I completed the Hotel Receptionist and Opera PMS Course and sincerely, I find it one of the best achievements I’ve ever had. I’ve learnt new things about the hotel industry that you cannot easily find it somewhere else. Pierre was my teacher and he was fantastic, he truly makes you enjoy what you learn. I’ve made friends too! I totally recommended this course, thank you for everything.
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- Short course
- City Of London
- Beginner
- October
...Last but not least, a graduation ceremony will take place in 4*/5* London hotels to introduce the new graduates to human resources staff working for partner hotel branches!... Learn about: Booking procedures, Hotel Software, Interview Techniques...
...Last but not least, a graduation ceremony will take place in 4*/5* London hotels to introduce the new graduates to human resources staff working for partner hotel branches!... Learn about: Booking procedures, Hotel Software, Interview Techniques...
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I feel very pleased to receive my certificate after one month of course . In this duration of one month I learned both technical & behavioural knowledge. I want to thanks our instructor Ramin to help us in growing our personality as receptionist .
← | → see all
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After the a month course at Reception Academy I landed a position in under 4 days from my graduation. Much thanks to Reception Academy!
← | → see all
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It’s an unforgettable experience! I completed the Hotel Receptionist and Opera PMS Course and sincerely, I find it one of the best achievements I’ve ever had. I’ve learnt new things about the hotel industry that you cannot easily find it somewhere else. Pierre was my teacher and he was fantastic, he truly makes you enjoy what you learn. I’ve made friends too! I totally recommended this course, thank you for everything.
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- Course
- London
...developing and changing. It is suitable for candidates: Who have particular customer service and administrative job roles Who are working in a customer... Learn about: Customer Service...
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It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.
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I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
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I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
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- Short course
- London
- Intermediate
- October
...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Customer Service Management, Customer Relationships, Service Management...
...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Customer Service Management, Customer Relationships, Service Management...
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It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.
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I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
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I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
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- Course
- London
- Different dates available
...Apprenticeships are a great way of earning and learning at the same time. Retail Apprenticeships are for people looking to work in retail and who... Learn about: Skills and Training, Customer Service, IT Management...
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I would recommend the course to all. Thanks so much for your inputs and support.It was a nice place.
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Their approch is quite nice and everything is really great I had a nice time in all. Thanks for everything. I feel more confident and everything was great and I would like to thanks to all. I had a nice time.
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Within one week I figured out this is a place to be and rest everything was great about the place and it was a nice course. I had a nice time in all.
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- Short course
- City Of London
- Different dates available
...delivering the last word in exceptional customer service... Learn about: Customer Service, Conflict Management, Communication Skills...
...delivering the last word in exceptional customer service... Learn about: Customer Service, Conflict Management, Communication Skills...
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I would recommend the course to all. Thanks so much for your inputs and support.It was a nice place.
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Their approch is quite nice and everything is really great I had a nice time in all. Thanks for everything. I feel more confident and everything was great and I would like to thanks to all. I had a nice time.
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Within one week I figured out this is a place to be and rest everything was great about the place and it was a nice course. I had a nice time in all.
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The city is interesting one of the capitals of the world. One really gets to know himself if he/she lives in a city like this.
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The broad selection of modules allowed me to tailor my course according to my desired career path.
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I really enjoyed meeting people from different backgrounds and cultures. Having a diverse range of students made class debates much more interesting.
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- Bachelor's degree
- London
- October
- 1 Year
...In the area of tourism management you will learn to critically evaluate the tourism sector business environment, including tourists and the places they visit... Learn about: International Tourism Management, Marketing Theory, Tourism Geography...
...In the area of tourism management you will learn to critically evaluate the tourism sector business environment, including tourists and the places they visit... Learn about: International Tourism Management, Marketing Theory, Tourism Geography...
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The city is interesting one of the capitals of the world. One really gets to know himself if he/she lives in a city like this.
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The broad selection of modules allowed me to tailor my course according to my desired career path.
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I really enjoyed meeting people from different backgrounds and cultures. Having a diverse range of students made class debates much more interesting.
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To summarize, I have learnt a lot about luxury and design in a short period of time.
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This course has been an immersive experience into luxury strategies, communication developments and product design.
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Creating a new product line for a luxury brand allowed me to apply the knowledge learnt in course. It was excellent, and I think the content and whole experience was enhanced because it was taught by Dr. Portanier himself! A real inspiration.
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- Course
- London
- Intermediate
- Different dates available
...analysis and evaluation Case studies of fashion brands including: Zadig & Voltaire, Viktor & Rolf, Christian Louboutin, Shangai Tang You will undertake... Learn about: Communication Training, Brand Management, IT Project Management...
...analysis and evaluation Case studies of fashion brands including: Zadig & Voltaire, Viktor & Rolf, Christian Louboutin, Shangai Tang You will undertake... Learn about: Communication Training, Brand Management, IT Project Management...
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To summarize, I have learnt a lot about luxury and design in a short period of time.
← | → see all
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This course has been an immersive experience into luxury strategies, communication developments and product design.
← | → see all
-
Creating a new product line for a luxury brand allowed me to apply the knowledge learnt in course. It was excellent, and I think the content and whole experience was enhanced because it was taught by Dr. Portanier himself! A real inspiration.
← | → see all