Churchill Square Training & Development courses

...first few minutes of a new relationship, a handshake is usually the only body contact between two people. We will discuss and demonstrate the five key elements of a good handshake... Learn about: Personal Development, Sales skills, Network Training...

...take-aways, and/or swag bags Determine whether partners, sponsors, and volunteers can help to make your event unforgettable Create an atmosphere of service... Learn about: Event Planning, Conference planning, Event Management...

...Understand the wisdom inherent in encouraging conversational leadership -Describe the four I’s of conversational leadership -Apply the principles of conversational... Learn about: Authentic leadership, Conversational Leadership, Team Leader...

...Consider developmental roles that have the greatest impact on CRM No requirements necessary COURSE OUTLINE This course will help you teach participants how... Learn about: Customer Relationship Management, Customer Service Skills, Database Marketing...

...Connecting with Partners and Sponsors This session will explore some additional places that participants can gather support for their events... Learn about: Event Planning, Event Management, Conference planning...

...whose responsibility it is to take minutes or who ends up taking minutes. The role of a minute taker The skills of a minute taker Meeting agreements Minute styles (formal... Learn about: Minute writing, Administrative Skills, Minute take...

...and how to coordinate the base requirements for a CRM undertaking. -The terms and benefits of CRM on a company’s bottom line -Analyse the different components... Learn about: Customer Retention Strategy, Customer Service Skills, Customer relationship...

...(critical incident) interview questions. Enhance communication skills that are essential for a skilled recruiter. Effectively interview difficult applicants... Learn about: HR Management, HR issues, Human Resources...

...Saying No to New Business Participants will read an article on why and when they should tell say no to a customer. Advertising Myths Next, participants... Learn about: Marketing Tools, Marketing plan, Marketing Strategies...

...especially if you don’t feel confident. This session will discuss four ways to successfully ask for what you want. Participants will then apply the knowledge to a case study... Learn about: Assertiveness Training, Personal Development, Self development...

...Everyone obtains their own unique Insights Discovery profile which outlines their own blend of Fiery red, sunshine yellow, earth green and cool... Learn about: Carl Jung, Insights Discovery wheel, Insights Discovery...

...this topic during this session. Getting Your Content Noticed To begin this session, participants will learn some tips for making their content accessible to all readers... Learn about: Internet writing, Content Creation, Writing for the Web...

...The course is suitable for anyone working in Purchasing, procurement, supply chain or simply people that would like to learn the basics and have a better understanding... Learn about: Contracts Management, Procurement Management, Supply Chain Logistics...

...how you can use them to promote a service image. Who are Your Customers? In this session, participants will learn about what a customer is, and they... Learn about: Telephone techniques, Sales Training, Call Centre...

...In this lesson students will develop a set of internal data procedures. Data Security Policy Good data security is essential, both on an organizational... Learn about: Data Management, Data Collection, GDPR Workshop...

...needs Training and instructional systems design models The program’s basic outline Evaluation strategies Researching and developing content Pre-assignments... Learn about: Building Rapport, Training Assessments, Supporting Materials...

...including how to book, payment options and enrollment process. We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot... Learn about: Writing Skills, Business English, Business Writing...

...company description, product and service descriptions, market analysis, and operations plan. Getting to Work At the end of the first day, participants... Learn about: Business Plan, Sales Training, Financial Training...

...Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent... Learn about: Problem Solving, Anger Progress, Workplace Program...

...They will reflect on examples of good social and emotional intelligence examples from their own experiences. Self-Awareness Students will use their... Learn about: Woman styles, Women leaders, Women leadership...