Churchill Square Training & Development courses

...What Topics are Covered? -Focusing on your customer -What influences people in forming relationships? -Disclosure -How to win friends and influence people... Learn about: Communication Training, Training Results, Network Training...

...applied to more personal event planning. Essentially, we’re creating an effective and well planned design that is ready for implementation and can be used over and over again... Learn about: Event Management, Event Planning, Conference planning...

...Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce... Learn about: Leadership Styles, Authentic leadership, Conversational Leadership...

...This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits... Learn about: Customer satisfaction, Database Marketing, Customer relationship...

...master of ceremonies to add impact to your event -Create a diversity plan -Evaluate the process once it’s all wrapped up This provides an excellent foundation... Learn about: Event Planning, Event Management, Conference planning...

...whose responsibility it is to take minutes or who ends up taking minutes. The role of a minute taker The skills of a minute taker Meeting agreements Minute styles (formal... Learn about: Minutes Styles, Administrative Skills, Minute Taking...

...including customer profiles and life cycles... Learn about: Customer Retention Strategy, Customer Service Skills, Customer Care...

...including Alfred Binet’s ideas, stress interviewing, and structured interviewing. The Recruitment and Selection Process During this session... Learn about: Human Resources, HR issues, HR Management...

...the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives... Learn about: Marketing plan, Sales skills, Marketing Campaign...

...Recognise that you have worth and are worthy of happiness - Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns... Learn about: Confidence Training, Assertiveness Training, Self development...

...helping leaders lead, having consistently high productivity or developing a world class sales organisation. An Insights Discovery workshop consists... Learn about: Personal Effectiveness, Profiling tooL, Insights Discovery wheel...

...The Internet is full of fascinating places to find information, check out your favourite companies and stores, look for deals, read the... Learn about: Content Creation, Internet writing, Writing for the Web...

...negotiation techniques, and interview skills. Managing Competitive Bids Getting the best bid for their purchasing requirements is vital for your students... Learn about: Procurement Management, Purchasing and supply, Supply chain man...

...We will also look at FAQ sheets and how they can help participants on a daily basis. Going Above and Beyond This session will give participants 15 techniques... Learn about: Telephone techniques, Customer Service, Sales Training...

...When an individual contacts your organization in relation to their personal information, it is important to have an effective process to respond to these... Learn about: Data Management, Data Mining, GDPR skills...

...needs Training and instructional systems design models The program’s basic outline Evaluation strategies Researching and developing content Pre-assignments... Learn about: Training Assessments, Creating Proposals, Behavioural Safety...

...Specific learning objectives include: o The value of good written communication. o How to write and proofread your work so it is clear, concise... Learn about: Business Writing, Writing for Business, Business English...

...Putting It All Together The final portion of the course will cover writing the executive summary, making a strong presentation, and putting the finishing touches on the... Learn about: Business Plan, Business Writing, Sales Training...

...workplace violence. We will look at both the policy and the program in detail. Risk Assessment A risk assessment will help the organisation identify possible... Learn about: Behavior Types, Behavioural Therapy, Problem Solving...

...Social and Emotional Intelligence In this session, learners will survey the history of Social and Emotional theory and be introduced to the five Social and Emotional Competencies... Learn about: Emotional Intelligence, Women leaders, Women leadership...