Communication Skills college courses Scotland
- Vocational qualification
- Blended in Glasgowand5 other venues
- Newcastle Upon Tyne, Coventry, Liverpool, Sunbury On Thames, Keighley/Bradford/Leeds
- 1 Day
...In this session we look at the different methods of communication how how to select the best method, as well as using the Transactional Analysis theory...
- Vocational qualification
- Springburn
...Communications Core Skills are a compulsory element of all full-time non advanced college courses. Communication underpins personal, social...
- Vocational qualification
- Galashiels
- 1 Day
...Presentation Skills A presentation covers any talk to a group whether formal or informal from giving a Team Briefing to a major speech...
- NVQ
- Bearsden
- 12 Months
...their customer service performance. Working to complete this award, individuals are given an opportunity to think reflectively about what they do now to deliver customer service...
- NVQ
- Glasgow
- Different dates available
...Signposting and referral in information, advice or guidanceUnit 7 - Managing informationUnit 14 - Operating within networks to support information...
Similar training and in other locations
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Very great course overall.
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- NVQ
- Online
- 7h
...The Customer Service NVQ Level 2 is designed to teach people how to offer the best service possible to their customers. Each module is based upon the National...
...The Customer Service NVQ Level 2 is designed to teach people how to offer the best service possible to their customers. Each module is based upon the National...
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Very great course overall.
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- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Learners must achieve all 8 credits from the two mandatory units. A further 20 credits must be achieved by completing a minimum of one unit from each of the four option groups... Learn about: Customer Service Skills, Customer Service, Customer Care...
- NVQ
- Online
- Different dates available
- 1 Year
...The Neighbours Uh oh Puppies I Could only Tolerate so Much Me and my Dog Be in Touch with Your Pooch The Justice System Conclusion Show Training Introduction... Learn about: Obedience Training, Your New Puppy, Head Collar Training...
- Vocational qualification
- Online
- 5h
...This E-Learning course is aimed at managers who have a responsibility to manage effective meetings within their team. Suitable for: ALL ALL This E-Learning...
- NVQ
- Online
...optional units out of a chioce of fourteen, including: Development and improvement Handling problems Delivery Impression and Image Giving Customers a positive...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Effective Communication, Customer Care, Verbal Communication...
- NVQ
- Online
- Different dates available
- 1 Year
...Distractions Module Five – Inbound Calls Module Six – Outbound Calls Module Seven – Handling Rude or Angry Callers Module Eight – Handling Interoffice... Learn about: Telephone Skills...
- Vocational qualification
- Distance Learning
- 28h
...This course will influence the thinking and behaviour of others and to facilitate an effective spread of information throughout their team, to build strong relationships...
- Vocational qualification
- Online
...for keeping children safe The responsibility of all staff within the school to keep children safe The importance of managing pupil’s behaviour to keep...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...gain 15 credits over 5 units. Please Note: Due to the nature of the qualification, the learner will need to be working in a related environment in order... Learn about: Customer Service, Full Time...
...gain 15 credits over 5 units. Please Note: Due to the nature of the qualification, the learner will need to be working in a related environment in order... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
- Different dates available
- 1 Year
...Wrapping Up Recommended Reading Recommended Reading: Diploma in IT Communications Mock Exam Mock Exam- Diploma in IT Communications Final Exam Final... Learn about: Network Training, Communication Training...
- Vocational qualification
- Online
- Different dates available
- 1 Year
...Introduction to Information Technology DST12 -Computer Fundamental Hardware & Software DST13 - MS Ofice Pakage DST14 - Programming in C DST15... Learn about: Software quality, Technology Education, Software Marketing...
- Vocational qualification
- Distance Learning
- Different dates available
...comments, and if necessary, extra reading... Learn about: Communication Training, Writing Skills, Skills and Training...
- Vocational qualification
- Online
- Different dates available
- 60h - 6 Months
...Sending Formal Messages Letters – The First Impression Letters – Greetings and Sign-Off The Details Letters – Writing Clearly Letters – Writing Accurately... Learn about: Effective Communication, Confidence Training, Electronic Mail...
- NVQ
- Online
- Different dates available
- 1 Year
...Identifying Stereotypes Wise Words The Cornerstones of Diversity How to Discourage Diversity The STOP Technique Managing for Diversity Dealing with Discrimination...
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