Customer Care colleges Wales

...This qualification provides the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services. It has six pathways - three for adults and three for children and young people: Management Residential Services... Learn about: Social care, Management of Risk, Care Management...

.... A hospitality team member can work in a range of establishments, and the most important part of the role is developing fantastic 'hospitality' skills and knowledge such as recognising customer needs; knowing how to match them to the products and services of the business and working as part of a... Learn about: Team Training...

... for these roles. Those skilled in customer care bring value to their organisations and will find that their talents are in high demand across all channels - with this course, this could be... Learn about: Quality Evaluation, Skills and Training, Corrective Action...

...You will be provided with constructive feedback to help you in completing each unit to the required standard... Learn about: Tourism management, Travel and Tourism, Communication Skills...

.... techniques. You will study and learn Know how to plan for change and implement it as a leader. You will learn the craft of managing people as well as clients/customers and will learn to develop a culture of customer care within a business setting. Your coursework will prepare you to think strategically... Learn about: Managing Operations, Planning Change, Business Leadership...

...!This course develops your ability to analyse and manage marketing problems in an agricultural enterprise. Topics covered include: market research, management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please see Academy... Learn about: Business Plan, Farming, Commercial Buying, Trading, Selling, Marketing Planning...

...This course will introduce students to basic cookery and customer care skills and help develop good work and organisational practices. It is suitable for those who need to gain more confidence in their abilities to prepare and cook food and develop a professional aptitude. This course is designed... Learn about: Customer Care, Food safety...

...Tourism accounts for nearly 10% of global GDP and one in every 11 jobs. We all look forward to our holidays but we don't often think about the processes... Learn about: Tourism Development, Customer satisfaction, Communication Skills...

...will have an additional knowledge of this elite sector along with the Current Industry trends thereby keeping our students abreast of the current market Scenario... Learn about: Customer Care, Consumer Behaviour, Part Time...

...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Customer Retention, Customer database, Negotiation Skills...

... Law: An Introduction Business Contractual Relationships Business Graded Unit 1 Business Graded Unit 2 Creating a Culture of Customer Care Personal... Learn about: Managing people, Business Statistics, Marketing Theory...

...Recording progress • Negotiating revisions to the programme • Obtaining client feedback • Resolving difficulties Unit 5 – Reviewing the assignment and... Learn about: Customer Care, Client practice, Financial Matters...

... of Customer Care Managing and Working with People There is also a graded unit' that must be achieved, this is a management project that you will complete...

... plan. Unit Nine – Customer Care an Introduction This Unit contains the following topics: What is Customer Care?; Defining Customer Care; Characteristics... Learn about: Customer Care, Communication Skills, Office IT...

... a great level of hospitality Book in appointments and process payments Unit 3: Skin Care Treatments Understand the anatomy of the skin Appreciate...

... treatments that are not currently prerequisites but are commonly offered as salon treatments with some additional training. This Beauty Therapy Level 2 course is designed for students wanting to learn a skill in Beauty Therapy providing you with all the indispensable customer service and beauty skills... Learn about: Customer Service, Skin Care, Beauty Therapist...