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Classroom-based Customer Management Colleges in Cheshire
- NVQ
- Widnes
...There are six units in total, 5 Mandatory & 1 Optional: Suitable for: This NVQ is aimed at candidates who are in work roles where they have to provide a continually improving service to customers and are able to effect permanent improvements for the benefit of customers and the organisation...
- NVQ
- Chester
...Suitable for: People working in any organisation that deals directly with customers...
- NVQ
- Warrington
...This programme is intended for employees who are currently working in customer/client contact roles of a supervisory nature. It is intended to accredit you with skills that are being used in the work place. You will develop your existing skills and expand on new ones...
- Vocational qualification
- Warrington
...This programme is intended for employees who are currently working in Customer / Client contact roles. The award is intended to accredit you with skills that are being used in the work place...
Similar training and in other locations
- NVQ
- Online
...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer relationship, Customer Relationship Management, Customer Retention...
- Vocational qualification
- Distance Learning
...At the end of the course you will be able to: Understand the importance of excellent service. Define service excellence. Identify what customers want. Devise a plan for service excellence. Deliver a service excellence project. Monitor and assess the effectiveness of your project. Maintain service...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Service, Customer Retention, Customer Care...
- NVQ
- Distance Learning
...To gain knowledge and skills on customer service. Suitable for: Designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff...
- HNC
- Online
...2 years Students will experience working in the award winning Terrace Restaurant as part of their studies. Applicants should have at least two National...
- BTEC
- Online
...This course will give you the skills and knowledge necessary for managing events across a wide variety of sectors It is for those looking to work in event management or wishing to progress to a higher-level qualification... Learn about: IT Management, Travel and Tourism, Event Management...
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Made to feel essential to their business.
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
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- Vocational qualification
- Online
- Different dates available
- 6 Months
...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Assurance, Controlling Change, Service Excellence...
...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Assurance, Controlling Change, Service Excellence...
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Made to feel essential to their business.
← | → see all
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
← | → see all
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...The Home Study Courses Include the Following 7 Units:- Unit One - What is Customer Service Excellence? The following topics are covered: Why... Learn about: Quality Systems, Quality Assurance, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... a recognized certification but also have the extensive knowledge and skills to work as an impressive customer service representative with the opportunity to move on to lucrative supervisory and management positions in future... Learn about: MS Excel, Excellent Customer Service, Ms Word...
- NVQ
- Online
- Different dates available
- 12 Months
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer satisfaction, Customer Retention, Customer relationship...
- NVQ
- Online
...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...Exceptional customer service does not just happen; it must be planned for and delivered by staff at all levels, in all disciplines and in every area of the organisation working together as a team. Customer service is the provision of service to customers before, during and after a purchase... Learn about: Customer Service Skills, Telephone Skills, Skills and Training...
- NVQ
- Online
- Different dates available
- 1 Year
...This Advanced Diploma in Customer Service course will teach you everything needs to succeed in this profession. Improving your customer service skills can lead to excellent customer satisfaction, and also an enjoyable experience. In this course, learn to deal with the challenging customers... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
..., directing effective communication, managing stress and achieving customer loyalty are some key topics this course will cover. Moreover, you will discover the reasons behind difficult customer behaviours and emotional responses in dealing with customers. Explore various examples of real-life scenarios...
- NVQ
- Online
- Different dates available
- 1 Year
...The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers... Learn about: Call Centre, Customer Service...