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Inhouse Customer Management Colleges in West Midlands
- NVQ
- Inhouse in Dudley
- 18 Months
...One of our qualified assessors would visit you on a regular basis. I will be able to forward you all unit outlines...
Similar training and in other locations
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- Vocational qualification
- Distance Learning
... excellence in your organization. Suitable for: This programme from Study House is for people seeking to gain an understanding of the principles and practice of good customer relations. No prior knowledge is assumed...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Retention, Customer Retention Strategy, Customer Service...
- NVQ
- Distance Learning
...To gain knowledge and skills on customer service. Suitable for: Designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff...
- HNC
- Online
...skills in food and drink for progression to employment or higher study with entry into year 2 at university on successful completion of this course...
- BTEC
- Online
...This course will give you the skills and knowledge necessary for managing events across a wide variety of sectors It is for those looking to work in event management or wishing to progress to a higher-level qualification... Learn about: Travel Tourism, Travel and Tourism, IT Management...
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Made to feel essential to their business.
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
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- Vocational qualification
- Online
- Different dates available
- 6 Months
...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Training, Customer Service, Service Excellence...
...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Training, Customer Service, Service Excellence...
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Made to feel essential to their business.
← | → see all
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
← | → see all
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...The Home Study Courses Include the Following 7 Units:- Unit One - What is Customer Service Excellence? The following topics are covered: Why... Learn about: Market Research, Quality Assurance, Quality Systems...
- NVQ
- Online
- Different dates available
- 1 Year
...The Customer Service course is designed for anyone who wants to create an efficient service culture that builds loyal relationships with their customers and a better environment for the company they work in. Upon successful completion of the course, you will not only be eligible to receive... Learn about: MS Excel, Customer Expectations, Ms Word...
- NVQ
- Online
- Different dates available
- 12 Months
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Quality Training, Customer Retention, Customer Service Skills...
- NVQ
- Online
... who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
.... Customer service plays a vital role in an organisation's ability to generate income and revenue. Delivering effective customer service is essential to the success of all organisations whether they be in the private, public or not for profit sectors. This Oxbridge Home Learning course has been designed... Learn about: Skills and Training, Customer Care, Telephone Skills...
- NVQ
- Online
- Different dates available
- 1 Year
... and handle the tricky situation smoothly. Furthermore, learn the techniques to please the customer, and practice essential components of customer service to build a trustworthy relationship with the customers... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
..., directing effective communication, managing stress and achieving customer loyalty are some key topics this course will cover. Moreover, you will discover the reasons behind difficult customer behaviours and emotional responses in dealing with customers. Explore various examples of real-life scenarios...
- NVQ
- Online
- Different dates available
- 1 Year
...The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers... Learn about: Customer Service, Call Centre...
- NVQ
- Online
- Different dates available
- 1 Year
...Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... service and understand company policies, administer those policies precisely and set proper customer-business bonds. Furthermore, you will discover various techniques to achieve customer satisfaction, develop your skills and practice essential elements of customer service... Learn about: MS Excel, Customer Service...