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Communication Skills courses Coalville
- Short course
- Coalville
- 8 Weeks
...You will not just be told how to be more assertive, you will be helped to learn to be more assertive... Learn about: Handling aggression, Handling manipulation, Communication Skills...
- NVQ
- Coalville
- 12 Months
...with at least one from each of the following themes: Impression and Image Delivery Handling Problems Development and Improvement How will I learn?...
- NVQ
- Coalville
- 12 Months
...You will then choose a further six units, with at least one from each of the following themes: Impression and Image Delivery Handling Problems Development...
- NVQ
- Coalville
- 12 Months
...if you have considerable customer service experience and managerial responsibilities. The qualification is about the senior customer service role within...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
...which you will get access once you are enrolled. The material can be downloaded and printed as well. Our distance learning course materials are specially... Learn about: Call Handling, Sales Training, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
- 1h
...documents and presentations. Manage data and perform basic analysis in Excel. Organise emails, calendars, and tasks using Outlook. Collaborate effectively... Learn about: Office IT, Ms Office, Microsoft Office...
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