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Communication Skills courses Scotland
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
...This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate... Learn about: Customer Service, Customer Service Skills, Communication Skills...
- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, London, Manchester, Nottingham
- Intermediate
- November
...(Understanding the clients needs, both internal and external. What are the motivators and drivers for their demands or requests? How can I champion my requests over theirs?)... Learn about: Assertive Behaviour, Assertiveness Training, Confidence Training...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...(Dealing with difficult situations, remaining calm under stress.) 14:30 - 15:30 Role Plays 15:30 - 16:30 Best Role Plays Repeated to Whole Group 16:30... Learn about: Correct Vocabulary, First Impressions, Handling Complaints...
- Training
- Glasgow
- Advanced
- 1 Day
...articulation, sentence structure and improving their general reception and expression skills. This course is suitable for all employees who are looking... Learn about: Sentence Structure, Presenting Ideas, Key Skills...
- Course
- Edinburgh
...confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers... Learn about: Assertiveness Training, Confidence Training...
- Training
- Glasgow
- Advanced
- 1 Day
...and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments or discuss business... Learn about: Overcoming Objections, Incoming Calls, Telesales Structure...
- Training
- Glasgow
- Advanced
- 1 Day
...credible message and project the correct image. From formal reports to composing e-mails, polished communication is key. This course is fully interactive... Learn about: Letter Writing...
Similar training and in other locations
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Very great course overall.
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- NVQ
- Online
- 7h
...exercises to help Learners evaluate and improve their customer skills. Learners can complete the course in their own time and at their own...
...exercises to help Learners evaluate and improve their customer skills. Learners can complete the course in their own time and at their own...
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Very great course overall.
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- Course
- Online
- Different dates available
- 9h
...and Development Case Study Module Nine: Overcoming Roadblocks Common Obstacles Re-evaluating Goals Focusing on Progress Case Study Module... Learn about: Developing Options, Trust and Coaching, Providing Feedback...
- Course
- Online
- Intermediate
- Different dates available
- 1h
...collaborate confidently with colleagues, and manage tasks effectively using cloud-based Microsoft applications. The course is accessible, inclusive... Learn about: Office IT, Ms Office, Microsoft Office...
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Intriguing despite the fact that I beforehand had the knowledge of around 25% of the material from utilizing a PC for a long time. There are around an hour of superb video addresses every week, trailed by a test and programming activities. The programming activities are in MATLAB through a web interface, for the most part adding some missing usefulness to a program. Secondary school maths is sufficient to finish this part of the course and I think you could do this part of the course without first finishing parts 1 and 2.
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- Course
- Online
- Different dates available
...can be transmitted reliably from one station to another over a network that connects multiple stations. Online interactive exercises are included to help build your intuition... Learn about: Communication systems, Computer Science...
...can be transmitted reliably from one station to another over a network that connects multiple stations. Online interactive exercises are included to help build your intuition... Learn about: Communication systems, Computer Science...
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Intriguing despite the fact that I beforehand had the knowledge of around 25% of the material from utilizing a PC for a long time. There are around an hour of superb video addresses every week, trailed by a test and programming activities. The programming activities are in MATLAB through a web interface, for the most part adding some missing usefulness to a program. Secondary school maths is sufficient to finish this part of the course and I think you could do this part of the course without first finishing parts 1 and 2.
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- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Learners must achieve all 8 credits from the two mandatory units. A further 20 credits must be achieved by completing a minimum of one unit from each of the four option groups... Learn about: Customer Care, Effective Communication, Customer Service Skills...
- Course
- Online
- Different dates available
- 12h
...letters, etc. In this course, you will learn about the different way of business writing as you will be focused on the spellings, grammar and punctuations... Learn about: Writing Business Letters, Business Writing, Writing Meeting Agendas...
- Course
- Online
- Intermediate
- Different dates available
- 1h
...providing practical insights to improve understanding, collaboration, and influence. Learners will study the psychology behind conversational patterns... Learn about: Conversation techniques, Social Skills, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
- 12h
...Enroll now to stay ahead in this promising field... Learn about: Customer satisfaction, Customer Success, Customer Service Skills...
- Short course
- Online
- Beginner
- Different dates available
- 4h
...We also offer free retakes so if you do not reach the required 70% pass mark, you can retake the assessment straight away. Although log-in details... Learn about: Personal Effectiveness, Negotiations skills, Assertive Behaviour...
- Course
- Online
- Different dates available
...of Collaborative Business Writing 02:00:00 Module Twelve Wrapping Up 02:00:00 Mock Exam Final... Learn about: Business Writing...
- Course
- Online
- Intermediate
- Different dates available
- 1h
...Learners completing this course will gain practical soft skills that can be applied across a wide range of industries and roles. Course Curriculum... Learn about: Professional development, Communication Skills, Teamwork Skills...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Customer Service Skills, Verbal Communication, Effective Communication...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
...You will be in "a class of one" with your own tutor, an experienced and qualified specialist in Communication Skills, and your tuition is private and confidential... Learn about: Communication Skills...
- Course
- Online
- Different dates available
...Welcome to the Communication Strategies workshop. For the majority of consistently, we are imparting to and with others. Regardless of whether it’s the... Learn about: Communication Training...
- Course
- Online
- Intermediate
- 16h - 1 Year
...presentation delivery, and interpersonal communication. This course covers the fundamentals of public speaking, audience engagement, speech structure... Learn about: Skills Communication, Speech Communication, Verbal Communication...
- Training
- Online
- 7 Days
...or British Citizenship. This is a free training program designed by academics who have been through the process of preparing for the life in the UK...