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Customer Care courses Lincolnshire
- A Level
- Lincoln
- 2 Years
...This unit builds upon the knowledge and understanding developed in Units 1 and 2 and also provides a conceptual underpinning for Unit 4. Content... Learn about: Cross Cultural Communication, Verbal Communication, Communication Training...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Customer Care, Customer satisfaction...
- Course
- Online
- Intermediate
- Different dates available
...Timetable 09:00 – 9:30 Welcome and coffee. Objectives of the course and Speed-Breaking exercise. 09:30 – 10:00 The advantages, issues and skills sets required to write emails... Learn about: Customer Service, Email skills, Customer Experience...