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Customer Care courses Lincolnshire

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Full TimeA/ AS Level Communication and Culture Studies course in Lincoln

Lincoln College
  • A Level
  • Lincoln
  • 2 Years

...This unit builds upon the knowledge and understanding developed in Units 1 and 2 and also provides a conceptual underpinning for Unit 4. Content... Learn about: Cross Cultural Communication, Customer Care, Communication Training...

Free
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Staff Training Solutions

Customer Service - Online course

Staff Training Solutions
  • Course
  • Online
  • Beginner
  • Different dates available

..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Customer Retention Strategy, Communication Training, Customer Care...

Special Emagister price

£ 10 £ 180
PTP Training & Marketing Ltd

Introduction to Account Management - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Different dates available

... naturally yet is a must for any organisation. Consider how much is each customer worth to your business and the implications of losing them through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth... Learn about: Customer Manager, Customer Care Skills, Account management...

£ 280
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