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Customer Care courses Manchester

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Know Your Customer course in Manchester

PTP Training & Marketing Ltd
  • Short course
  • Manchester
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
  • Intermediate

...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand... Learn about: Customer Retention, Customer relationship, Customer Care...

£ 430

Customer Satisfaction as a Selling Tool course in Manchester

PTP Training & Marketing Ltd
  • Short course
  • Manchester
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
  • Intermediate
  • February

...10:30 - 11:15 What do we Need to Know Before Making Contact and Developing Questions 11:15 - 11:30 Coffee Break 11:30 - 12:15 Objection Handling 12:15... Learn about: Developing Questions, Contact and Developing, Customer Care...

£ 430

Outstanding Customer Service Skills course in Manchester

PTP Training & Marketing Ltd
  • Short course
  • Manchester
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
  • Intermediate
  • January

...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Retention, Customer Manager, Customer satisfaction...

£ 430