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Customer Care courses Nottinghamshire
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer satisfaction, Customer Manager, Customer Care...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- January
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Developing Questions, Customer satisfaction, Contact and Developing...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- March
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Manager, Customer Relationship Management, Customer Retention...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...The Customer Service Basic Video Course provides a clear introduction to the essential skills needed to deliver great customer care in any industry. Through structured video lessons, learners explore communication techniques, service standards, problem-solving strategies, and professional behaviour... Learn about: Great Customer Service, Communication Training, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly... Learn about: Customer Care...