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Customer care level 3 courses
- BTEC
- Blended
- Different dates available
- 12 Months
...This qualification is aimed at individuals who will be starting a career in a customer facing role. The Customer Service apprenticeship is designed for people who: - Are thinking of entering employment for the first time and enjoy working with people - Have just started a job and believe... Learn about: Customer Service Skills, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 30 Days
...Course Curriculum Module 1 - The benefits of excellent customer service Module 2 - Deliver excellent customer service Module 3 - Handle complaints... Learn about: Customer Service...
- Vocational qualification
- Distance Learning
- 60h
...At the end of the course you will be able to: Understand the need for customer care skills. Identify strengths & weaknesses in your firm's approach. Plan a customer care approach. Develop personal skills in customer care, face to face and on the phone. Deal effectively with anger, aggression...
- NVQ
- Herne Bay
...To develop good customer service and supporting skills. Suitable for: Carer who is new to the Care Sector...
- Vocational qualification
- Nantwich
- 24 Months
... after this programme Work-based Diploma (formerly NVQ) 3 Business Administration or Customer Service Foundation degree in related area / subject Career options...
- Vocational qualification
- Wigston
...ILEX Law - Client Care Skills (Level 3 - single unit) COURSE TITLE: ILEX Law - Client Care Skills (Level 3 - single unit) COURSE CODE: 1b923-09...
- Course
- Online
- Different dates available
... of service processes such as queuing and waiting lines can be re-designed to greatly improve customer experience and also increase service productivity and efficiency. You will also learn about The Three-Stage Model of Service Consumption and how this model allows service managers set objectives and shape... Learn about: IT Management, Customer Relationship Management, Customer relationship...
- NVQ
- Inhouse
- 8 Months
... we have an 89% achievement rate of getting learners completed on their course of choice with the estimated timescales. Business Administration, Customer Service...
- NVQ
- Stratford-Upon-Avon
- 9 Months
... year Tuition Fees(Cost) Dependent on funding options Progression Route NVQ Level 3 Customer Service Other Information Start Dates : Throughout the...
- NVQ
- Inhouse
- 24 Weeks
...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...Course Syllabus This course consists of the following units: Unit 1 – Verbal Communication Techniques. Unit 2 – Who Are Your Customers? Unit 3... Learn about: Customer Service, Call Centre, Customer care operatives...
- Course
- Nottingham
- Different dates available
... and Safety Practice in the Salon Promote Products and Services to Clients Client Care and Communication in Beauty related industries Two creative hair units... Learn about: Health and Safety, Beauty Treatments, Customer Care...
- Course
- Nottingham
- 1 Year
...-up application Media Make-Up Health and Safety Practice in the Salon Promote Products and Services to Clients Client Care and Communication in Beauty related... Learn about: Photography Basics, Customer Care, Body Art...
- NVQ
- Southampton
...This programme is intended for those working to satisfy customers' requirements. This can be in any work area and can include both internal and external customers. E.g. Beauty Therapist, Waiter, Care Assistant, Contact Centre Operator, Receptionist...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Relationship Management, Team Leader, Team Training...
- NVQ
- Inhouse
...To gain knowledge and skills on leadership and management for care services. Suitable for: Candidates who are leaders and managers of care services who: Develop, lead and manage a diverse provision and workforce with a view to affecting change and improving service provision. Leads and manages...
- Course
- Distance Learning
- Advanced
- January
- 330h
... communication and selling skills to the next level, improve your productivity through smart selling and anticipate the expectations of every customer. Explore customer behaviour from a retail management perspective, learn how to deal with difficult customers and build the confidence to oversee inventory... Learn about: Customer Service, Consumer Behaviour, Logistics strategy...
- Vocational qualification
- Blended in Sale
- Different dates available
- 5 Weeks
...Level 3 OCN Professional Dog Grooming Become fully proficient and professional within the Dog Grooming Industry Go out and build your own client base and professionally groom dogs Rest assured our holistic approach to your learning experience will have positive results... Learn about: Pet Grooming, Pet Care, Promote Maintain animal health and well bieng...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...
- Course
- St Helens
- Intermediate
- September
- 1 Year
...This advanced course is suitable for those wishing to build on their existing skills and knowledge. You will develop an understanding of the importance of marketing, sales and the customer service skills required for working in the floristry industry... Learn about: Diverse flower, Floral designs, Plant Care...