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Customer care level 3 courses
- Short course
- Online
- Intermediate
- Different dates available
...The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls... Learn about: Incoming Calls...
- Course
- Online
- Intermediate
- Different dates available
...If you wish to implement an effective customer care programme in your organisation or simply want to develop skills for a rewarding career in customer service roles this diploma course is ideal for you. Providing efficient customer care is vital for every business. This Customer Care Diploma... Learn about: Services marketing, Customer Service, Service reports and dashboards...
- A Level
- Doncaster
- Different dates available
..., Maths and Customer Care. Training will take place in our well equipped, modern make up studio, with instruction from our team of highly skilled, qualified... Learn about: Skills and Training...
- NVQ
- Salford
...HOSPITALITY & CATERING (NVQ Level 3) Why should I come to Pendleton College? Students learn from experienced tutors in the College's Training...
- Course
- Paisley
- 1 Year
... and Sauces, Food Production and presentation Skills, Organisation of Practical skills, Customer Care. SCQF Level: 5 Entry Requirements: Successful completion... Learn about: Full Time...
- Course
- Wolverhampton
- Different dates available
... competitions such as the WorldSkills UK competition in which one of our students studying for the Level 3 Diploma in Spa and Body scooped a prestigious bronze medal. You will also benefit from listening to speakers who visit the college to talk to students about working in the industry – recent guests... Learn about: Indian Head Massage, Swedish Massage, Anatomy and Physiology...
- NVQ
- Leeds
- Different dates available
- 48 Days
...The Level 3 NVQ Diploma in Barbering (QCF) from VTCT is an advanced qualification based on National Occupational Standards (NOS) which will provide... Learn about: Male haircuts, Hair colour, Male Grooming...
- NVQ
- Inhouse
- 8 Months
... of Apprenticeships are on offer? Apprenticeships Level 2 (equivalent to five good GCSE passes) Advanced Apprenticeships Level 3 (equivalent to two A-Level passes)...
- NVQ
- (Bridgend)
- 1 Year
...This course is a high-level course, designed to provide training in supervisory skills, office procedures, customer care and higher levels of office technology using computers in our Administrative Bureau. Modules studied include:...
- Vocational qualification
- Redditch
- 1 Year
...You will study Body Massage, the use of electrical equipment, Epilation, Aromatherapy, Customer Care, and Health and Safety...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- June
- 1 Day
... to maximise sales and ensure the sales force uses it effectively.) 15:45-16:30 Module 5 Improving After Sales and General Customer Care (Opportunity selling... Learn about: Marketing Tools, Marketing Strategy, Sales Training...
... to maximise sales and ensure the sales force uses it effectively.) 15:45-16:30 Module 5 Improving After Sales and General Customer Care (Opportunity selling... Learn about: Marketing Tools, Marketing Strategy, Sales Training...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
← | → see all
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
← | → see all
- Course
- Online
- Intermediate
- Different dates available
...Course Syllabus This course consists of the following units: Unit 1 – Verbal Communication Techniques. Unit 2 – Who Are Your Customers? Unit 3... Learn about: Sales Training, Sales Techniques, Customer Service Skills...
- Course
- Eastleigh
...Students may wish to gain specialist treatment knowledge by continuing their studies with the Level 3 Spa and Body Treatments programme to increase employment opportunities and increase management possibilities, or to help set up their own business. For students choosing to go into employment...
- NVQ
- Grantham
- 36 Weeks
...The programme is practically based with additional theoretical support. The course aims to give experience, guidance and practice in high quality food service skills in the realistic working environment provided at the College. Subjects studied include: Customer care. Quality control. Styles... Learn about: Food Service, Part Time, Skills and Training...
- BTEC
- Worthing
- 2 Years
...You will study 18 subject areas including: Conference and banqueting operations. Contemporary cuisine. European cuisine. Customer care in hospitality. Food and beverage service. Human resources. Marketing. Principles of healthy eating. Team leadership and supervision. Themed event planning... Learn about: Full Time...
- Course
- Wolverhampton
- Different dates available
... the chance to put your skills to the test by competing in a range of external competitions such as the WorldSkills UK competition in which one of our students studying for the Level 3 Diploma in Spa and Body scooped a prestigious bronze medal... Learn about: Part Time, Indian Head Massage...
- NVQ
- Selby
- 2 Years
...Year 1- NVQ Level 2: Health & Safety. Customer Care. Team Building. Reception Skills. Basic Manicure & Facial Treatments. Students may also complete qualifications in Body Massage and an intensive Anatomy and Physiology qualification. On successful completion of the NVQ Level 2 students...
- Course
- Online
... environment . Optional Units (examples), Customer Care, Interpersonal and Written Communication, Remote Support for Products or Services With a vibrant, modern...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
..., and how it differs from aggression. Theory input on the 3 Steps to assertive behaviour with a short skill practice to Coping with Irate Customers... Learn about: Assertion Training, Customer Service, Client Management...
- Postgraduate
- Biloela (Australia)
- Different dates available
...Overview At a glance This qualification reflects the role of individuals employed as beauticians to provide a range of beauty services including nail, waxing, lash and brow, and basic make-up services. These individuals possess a range of well-developed technical and customer service skills where... Learn about: Customer Service Skills, Customer Service...