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Customer care level 3 courses
- Vocational qualification
- Wigston
...ILEX Law - Client Care Skills (Level 3 - single unit) COURSE TITLE: ILEX Law - Client Care Skills (Level 3 - single unit) COURSE CODE: 1b923-09...
- Course
- Online
- Different dates available
... of service processes such as queuing and waiting lines can be re-designed to greatly improve customer experience and also increase service productivity and efficiency. You will also learn about The Three-Stage Model of Service Consumption and how this model allows service managers set objectives and shape... Learn about: IT Management, Customer Relationship Management, Customer relationship...
- NVQ
- Inhouse
- 8 Months
..., Contact Centre & ITQ 6-8 months to complete Health & Social Care and Child Care Learning & Development 10-12 months to complete...
- NVQ
- Stratford-Upon-Avon
- 9 Months
... skill, knowledge and understanding of the job role and achieve a nationally accredited qualification in NVQ Level 2 Customer Care Duration 9 months...
- NVQ
- Inhouse
- 24 Weeks
...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service...
- Course
- Nottingham
- Different dates available
... and Safety Practice in the Salon Promote Products and Services to Clients Client Care and Communication in Beauty related industries Two creative hair units... Learn about: Beauty Therapist, Skills and Training, Make up artist...
- Course
- Nottingham
- 1 Year
...-up application Media Make-Up Health and Safety Practice in the Salon Promote Products and Services to Clients Client Care and Communication in Beauty related... Learn about: Body Art, Beauty Treatments, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Team Training, Customer Retention...
- NVQ
- Southampton
...This programme is intended for those working to satisfy customers' requirements. This can be in any work area and can include both internal and external customers. E.g. Beauty Therapist, Waiter, Care Assistant, Contact Centre Operator, Receptionist...
- Course
- Distance Learning
- Advanced
- January
- 330h
... communication and selling skills to the next level, improve your productivity through smart selling and anticipate the expectations of every customer. Explore customer behaviour from a retail management perspective, learn how to deal with difficult customers and build the confidence to oversee inventory... Learn about: Customer Services, Customer Service, Retail Management...
- Vocational qualification
- Blended in Sale
- Different dates available
- 5 Weeks
...Level 3 OCN Professional Dog Grooming Become fully proficient and professional within the Dog Grooming Industry Go out and build your own client base and professionally groom dogs Rest assured our holistic approach to your learning experience will have positive results... Learn about: Finishing Technique, Pet Grooming, Dog Grooming...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Retention, Team Training, Customer Relationship Management...
- Course
- St Helens
- Intermediate
- September
- 1 Year
...This advanced course is suitable for those wishing to build on their existing skills and knowledge. You will develop an understanding of the importance of marketing, sales and the customer service skills required for working in the floristry industry... Learn about: Diverse flower, Customer Service, Floral designs...
- Course
- Distance Learning
- Advanced
- January
- 370h
... - Developing a Business or Product Idea Developing Your Product Idea Identifying Your Target Market and Customers Developing Your Value Proposition Developing... Learn about: Market & Customers, Marketing Skills, Financial Training...
- Course
- London
- Different dates available
...This course with prepare you for working in an office or as a receptionist, administrator, supervisor, or in customer care. You will learn how to answer and make calls, speak to customers and work colleagues, how to sound polite, how to understand common work conversations, how to ask questions... Learn about: Word Processing, Customer Care, Ms Office...
- BTEC
- Ramsgate
- Different dates available
...An essential aspect of the course is that of work experience. This enables you to decide exactly which area of health and / or social care you wish to pursue. Visiting speakers are invited to talk about the wide range of jobs within the care sector and you will have an opportunity to visit these... Learn about: Customer Service, Community Care, Social Work...
- Short course
- Gateshead
... THIS QUALIFICATION ALSO REQUIRES CHOOSING FROM THE FOLLOWING SPECIALIST AREAS: Custodial Care Finance Health and Safety IT Secretarial EMPLOYER BENEFITS: HIGHLY...
- Vocational qualification
- Paignton
...You will learn a range of management skills, for example:Team building,Customer Care,Resource Management, Planning & Scheduling tasks...
- Course
- Eastleigh
... Independent/self-employed/mobile/home-based settings Product manufacturing and training Television, film, theatre and media Cruise liners Hospital/care homes...
- A Level
- Doncaster
- Different dates available
..., Maths and Customer Care. Training will take place in our well equipped, modern make up studio, with instruction from our team of highly skilled, qualified... Learn about: Skills and Training...