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Customer care level 3 courses
- Course
- London
- Beginner
- Different dates available
- 7 Days
... Of Working As A Door Supervisor In The Private Security Module 3 : Application Of Conflict Management In The Private Security Industry Module 4 : Application... Learn about: Customer Care, Door Supervisor, Security guard training...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...To raise the awareness of customer service on the telephone and assist delegates in providing phone service excellence via telephone techniques. Suitable for: All staff members who use the telephone as part of their normal duties. This course is particularly appropriate for Contact Centre staff... Learn about: Assertion Training, Telephone management, Telephone answering...
- Vocational qualification
- Romford
- 18 Months
... from wearing a mask a visor must be worn. How can I progress after this course? Successful learners can progress to other qualifications such as: ● Level 3 NVQ... Learn about: Sales Techniques, Sales Training, Customer Care...
- NVQ
- Online
- 2 Years
...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: Customer care in hospitality, Food safety, Customer Care...
- Course
- Wolverhampton
- Different dates available
... opportunities and will have the chance to take part n their on-site training activities. There will also be the opportunity to attend the Royal Marines three-day residential course. We have a high success rate on this course and receive excellent feedback from our past students - many progress to the Level... Learn about: Retail Sales, Customer Service, Team Training...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
..., and how it differs from aggression. Theory input on the 3 Steps to assertive behaviour with a short skill practice to Coping with Irate Customers... Learn about: Assertion Training, Client Management, Customer Care...
- Course
- Cambridgeand10 other venues
- Romford Road / London, Westminster, Wandsworth, Hounslow, Croydon, Lewisham, Barnet, Chelmsford, Luton, Stratford
- Beginner
- Different dates available
- 8 Days
...The CCTV course is a 3 days intensive course. The CCTv course have a practical and theoretical element... Learn about: Security Officer, Private Security, Customer Care...
- Course
- Online
- Intermediate
- 12h - 1 Year
..., fragrance selection, customer service, and retail presentation. Learners develop confidence in identifying client needs, recommending suitable products, and giving clear guidance on skincare routines and beauty treatments. This course also explores communication skills, consultation techniques, customer... Learn about: Skin Care, Beauty Treatments...
- Postgraduate
- Biloela (Australia)
- Different dates available
...Overview At a glance This qualification reflects the role of individuals employed as beauticians to provide a range of beauty services including nail, waxing, lash and brow, and basic make-up services. These individuals possess a range of well-developed technical and customer service skills where... Learn about: Customer Service Skills, Customer Service...
- Course
- Inhouse
... details Half day course - pm. 3 CPD hours. This course can help contribute towards the training requirements of the SRA for Management Course Stage... Learn about: Client Management...
- Course
- Online
... environment . Optional Units (examples), Customer Care, Interpersonal and Written Communication, Remote Support for Products or Services With a vibrant, modern...
- Course
- Online
- Intermediate
- 9h - 1 Year
..., and customer service. This online course is ideal for anyone who wants to learn how spa therapy works, how treatments are delivered, and how to support clients in a relaxing and safe environment. Learners explore how to prepare a treatment area, understand client needs, and apply appropriate spa therapy... Learn about: Massage Therapy, Anatomy and Physiology, Skin Care...
- Course
- Inhouse
- 2 Days
... module 3 - Selection of a competent contractor Individual exercise - How well do you manage contractors? Mock assessment and feedback Planning and...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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- Course
- St Helens
- Different dates available
...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service... Learn about: Customer Care, Customer Service...
...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service... Learn about: Customer Care, Customer Service...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
← | → see all
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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The campus area is big enough to be called as university. Internet services are very good. I felt the need of upgradation in lecture rooms. Overall everything is well organised.
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- Course
- Leicester
- Beginner
- 34 Days
..., Customer Care, Employability and Personal Development. Assessment Description : Continuous Nº Places Available : 14 Trips Residentials : You will attend...
..., Customer Care, Employability and Personal Development. Assessment Description : Continuous Nº Places Available : 14 Trips Residentials : You will attend...
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The campus area is big enough to be called as university. Internet services are very good. I felt the need of upgradation in lecture rooms. Overall everything is well organised.
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- Course
- London
... details Half day course - pm. 3 CPD hours. This course can help contribute towards the training requirements of the SRA for Management Course Stage... Learn about: Client Management...
- NVQ
- (Cumbernauld)
...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems...
- Course
- Harpenden
- 2 Days
... module 3 - Selection of a competent contractor Individual exercise - How well do you manage contractors? Mock assessment and feedback Planning and...
- A Level
- Sketty
- Different dates available
... · Prepare learners for future study. Learners may progress to Level 3 certificate in Housing Practice...
- Course
- Wolverhampton
- Different dates available
...If you’re interested in beauty and want an exciting career in the industry this course will give you the skills and knowledge you need to become a fully qualified beauty therapist and provide treatments to customers in beauty salons and spas or to passengers on a cruise ship. You will learn a broad... Learn about: Team Training, Nail Technician, Customer Service...