Customer Management courses

...COURSE CURRICULUM Diploma in Customer Service: Telephone Etiquette Module One – Getting Started Module Two – Aspects of Phone Etiquette Module Three –... Learn about: Customer Service...

...you there.If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual...

...knowledge and behaviours in a commercial environment and achieve a series of standards to prove your competence in leading and managing people...

...success is not to stand still but to continuously improve. This course will enable participants to look at the secrets and strategies of building a business...

...management techniques A five-month industrial placement period during the course gives you first-hand experience of working in the industry... Learn about: Culinary Arts, Hospitality Management...

...skills in food and drink for progression to employment or higher study with entry into year 2 at university on successful completion of this course...

...human resource personnel. This qualification provides an introduction to marketing, its' purpose, marketing mix and contribution as a department to...

...Supporting the organisation through leading on a range of marketing tasks, including monitoring and assessing market trends, studying competitors' products and services...

...whether you are a young person soon to leave school or an adult looking to retrain or enhance your job prospects by gaining new skills, then we have something for... Learn about: Skills and Training...

...Facilities managers. Health and safety managers. Anyone responsible for managing/ controlling contractors or contracting workers. The course is intended...

...(a Merit or higher at BTEC Level 2 in the same subject is accepted as part of the 4 grades A* - C at GCSEs). 4. Equipment required No equipment required...

...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing...

...writing, and ethics of interview-based case study research. The science of delivery begins with a simple observation. We often have a vision of the right... Learn about: Case Studies...

...Certificate in Housing Practice Up to 70% Fundaing available. (Eligibility criteria applies). Course Delivery: The course consists of 4 mandatory units...

...in Marketing is ideal for marketers who are concerned with managing the marketing process at an operational level, as well as those who are looking...

...2. Course description This course will give you an introduction to the basic skills and knowledge needed to work in the hospitality industry...

...(a Merit or higher at BTEC Level 2 in the same subject is accepted as part of the 4 grades A* - C at GCSEs). 4. Equipment required No equipment required...

...The Certificate is also suitable for staff from either a Customer Services or Housing Management background, who want to achieve a recognised professional qualification...

...you in the workplace regularly. They will complete assessment plans and reviews with you to keep you on target. They will support you in the collection...

...assessor that will visit you in the workplace regularly. They will complete assessment plans and reviews with you to keep you on target. They will support...