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Customer Management Courses West Midlands
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- March
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Customer Manager, Public Sector, Customer Service Skills...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...(Strategic marketing options) 10:30 - 10:45 TASK 2 (What is relationship marketing?) 10:45 - 11:00 Coffee 11:00 - 11:30 The Importance of Relationship Marketing... Learn about: Marketing Communications, Personal Marketing, Marketing Tools...
...(Strategic marketing options) 10:30 - 10:45 TASK 2 (What is relationship marketing?) 10:45 - 11:00 Coffee 11:00 - 11:30 The Importance of Relationship Marketing... Learn about: Marketing Communications, Personal Marketing, Marketing Tools...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...11:15 - 12:00 Competitive Knowledge - Presentations (Working coffee break - Each group will be assigned two competitive brands and will be given press releases and advertisements... Learn about: Customer Service Skills, Communication Training, Sales Training...
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We received excellent training from Will. He was clear, informative and made it very easy to take in all the requirements we had for our training. He kept us motivated & engaged and we would highly recommend this training to any organisation.
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I was impressed with the course content and the trainer's knowledge. Really enjoyed the course and can't wait to get going with it all. I would definately reccomend this course to others. Even if you think you know how to use it there are many helpful hints.
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I had no idea that ACT! could be so powerful, and so this course was something of a revellation to me. The course moved at a steady pace and the trainer made an extra effort to ensure that there was value for everyone. It was enjoyable, informative and I would recommend it to anyone that wants to really understand what ACT! can do for your business. At £170 it was also good value for money.
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- Short course
- Burton Upon Trentandanother venue.
- Redbourn
- 1 Day
...as well as existing users who wish to enhance their skills and understanding of the application. Our courses are delivered in 2 sessions. The first...
...as well as existing users who wish to enhance their skills and understanding of the application. Our courses are delivered in 2 sessions. The first...
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We received excellent training from Will. He was clear, informative and made it very easy to take in all the requirements we had for our training. He kept us motivated & engaged and we would highly recommend this training to any organisation.
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I was impressed with the course content and the trainer's knowledge. Really enjoyed the course and can't wait to get going with it all. I would definately reccomend this course to others. Even if you think you know how to use it there are many helpful hints.
← | → see all
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I had no idea that ACT! could be so powerful, and so this course was something of a revellation to me. The course moved at a steady pace and the trainer made an extra effort to ensure that there was value for everyone. It was enjoyable, informative and I would recommend it to anyone that wants to really understand what ACT! can do for your business. At £170 it was also good value for money.
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- Course
- Coventry
...Care Programme in their company •Understand Customer Care skills and how to use them •Develop a complaints handling procedure that strengthens the bond...
- Course
- Birmingham
- Different dates available
...and the needs of the employer, however a good level of secondary education is expected and many employers expect you to have maths and English GCSE at a C grade or above... Learn about: Customer Service...
- NVQ
- Inhouse in Dudley
- 18 Months
...Suitable for: All of our Apprenticeships are Government Funded Qualifications, as of April 2012 they are fully funded for all ages. All of our Apprenticeships...
- Training
- Birminghamandanother venue.
- London
- 1 Day
...Who should attend » Staff looking to improve the way they handle difficult customer situations, including: Complaints, anger, aggression, frustration...
- Short course
- Sutton Coldfield
- 1 Day
...KEY AREAS: Manage your own state and the state of the customer Build customer loyalty and trust; meet customer expectations Build rapport with anyone quickly...
- A Level
- Birmingham
- Different dates available
...This short course is aimed at people who would like to develop the knowledge and skills required for working with the public. This course covers all aspects... Learn about: Customer Service...
- NVQ
- Sutton Coldfield
...in writing or using ICT Deal with customers face to face Promote additional services or products to customers Live up to the customer service promise...
- Course
- West Midlands
...2. Course description This course will give you an introduction to the basic skills and knowledge needed to work in the hospitality industry...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- NVQ
- Birmingham
- Different dates available
- 12 Months
...2 and embraces the wider aspect of working in a supervisory or management role in customer service. As part of your Level 3 Apprenticeship you will... Learn about: Customer Service...
...2 and embraces the wider aspect of working in a supervisory or management role in customer service. As part of your Level 3 Apprenticeship you will... Learn about: Customer Service...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- Short course
- Coventry
- 1 Day
...the service they receive The importance of first impressions Delivering excellent customer service over the telephone Managing customers' expectations...
- NVQ
- Sutton Coldfield
...mile in customer service Use customer service as a competitive tool Optional units : Theme delivery Deliver customer service on your customer's premises...
- Training
- Birminghamand11 other venues
- Basingstoke, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Woking, Brentwood, Oxford, London ...
- 1 Day
...Increased confidence in providing excellent Customer Service. Improved relationships with Customers. Manage difficult situations with Customers without being stressed...
- NVQ
- Birmingham
- Different dates available
- 2 Years
...accountability for meeting business objectives. You will work under pressure and have a passion for exceeding customers’ expectations while ensuring business... Learn about: Hospitality Management, Team Training, Hospitality catering...
- NVQ
- Wolverhampton
...in the service ·Support customer service improvements ·Promote additional services or products to customers ·Process customer service information ·Contribute... Learn about: Customer Relationship Management, Customer Retention, Customer Service...
- NVQ
- Wolverhampton
...A good standard of literacy is required. Course Content The qualification is made up of four mandatory units ·Develop interactions with advice and guidance... Learn about: Customer Service, Customer Relationship Management, Customer Retention...
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