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Customer Relationship Management Courses
- Course
- Distance Learning
- Advanced
- December
... on customer service as their key priority – over and above factors like product choice and even low prices. Quality Customer Service brings the kind of loyalty that cannot be purchased at any price. Substandard Customer Service can wreak irreparable damage on even the strongest and most established... Learn about: Customer relationship, Customer Care, Communication Training...
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer Manager, Customer Care, Customer Retention...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service Skills, Customer Care Skills, Customer relationship...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Relationship Marketing, Key Account Management, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Relationship Marketing, Customer Service, Key Account Management...
- Master
- Maynard (USA)
- Different dates available
..., bar-code readers, and intelligent machines. Such data is often stored in data warehouses and data marts specifically intended for management decision support. Data mining is a rapidly growing field that is concerned with developing techniques to assist managers to make intelligent use of these... Learn about: Data Mining, Customer Relationship Management, Database training...
- Course
- London
- Beginner
- Different dates available
- 7 Days
... Of Working As A Door Supervisor In The Private Security Module 3 : Application Of Conflict Management In The Private Security Industry Module 4 : Application... Learn about: Education Studies, Security Awareness, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 3 Months
... management strategies, Identify essential qualities for sales professionals, State the importance of after-sales service and customer relationship management... Learn about: Sales Management, Sales Techniques, Sales Strategies...
- Master
- Oxford
- 1 Year
... programmes in the context of the international environment of the 21st century. Understanding Customer Behaviour You will critically appraise the behaviours... Learn about: Customer Relationship Management, Digital Marketing, Social Media...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... in Call Centres, Help Desks, Customer Complaints Departments... Learn about: Customer Service, Customer Relationship Management, Team Training...
... in Call Centres, Help Desks, Customer Complaints Departments... Learn about: Customer Service, Customer Relationship Management, Team Training...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
← | → see all
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
← | → see all
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...the Services Dealing with VIP Guests • Packing Procedures • Interrelationship of Cost, Time and Stock Levels • Bar Set-up • Food Service • Silver Service... Learn about: Customer satisfaction, Customer Retention Strategy, Customer Service Skills...
- Course
- Hammersmith
- Intermediate
- 1 Day
... and strategic CRM, with an overview of customer-related data and data mining. Managers looking to take customer-centred strategies to the next level... Learn about: Customer relationship, CRM success, Project Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Retention, Customer Manager, Customer Retention Strategy...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Key Account Management, Customer Relationship Management, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Retention, Customer Service, Relationship Marketing...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Short course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...Emagister has now on its catalogue the Customer Service Excellence Course, which aims to give a new dimension to the customer service teams. The course strictly focuses on improving the skills and enhancing confidence of the delegates to boost business by converting prospects into customers... Learn about: Management Planning, Customer satisfaction, Customer Manager...
...Emagister has now on its catalogue the Customer Service Excellence Course, which aims to give a new dimension to the customer service teams. The course strictly focuses on improving the skills and enhancing confidence of the delegates to boost business by converting prospects into customers... Learn about: Management Planning, Customer satisfaction, Customer Manager...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Course
- Online
- Beginner
- Different dates available
- 6 Months
...Comprising 5 Level 3 courses and 100 hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs... Learn about: Customer Needs, Customer Care, Team Training...
- Training
- Online
- Different dates available
... customer needs and much more... Learn about: Customer Service, Customer satisfaction, Customer Relationship Management...
- Course
- Online
- January
...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes... Learn about: Relationship Building, Customer Manager, Setting Goals...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service, Tourism Marketing, Customer relationship...
- Course
- Distance Learning
- Different dates available
- 1 Year
... in greater customer retention... Learn about: Verbal Communication, Customer Relationship Management, Reception Skills...
- Course
- Distance Learning
- Different dates available
- 2 Years
... to gain key concepts on customer relationship management and service... Learn about: Customer Relationship Management, Business and Administration, Part Time...
- Course
- Hammersmith
- Intermediate
- 1 Day
..., with an overview of customer-related data and data mining. Managers looking to take customer-centred strategies to the next level... Learn about: Customer lifecycle, Customer Development, Stages of CRM...