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Customer Retention courses Greater Manchester
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Care, Customer Retention, Customer Relationship Management...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer Retention...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer relationship, Customer Service, Customer satisfaction...
- Course
- Manchesterand2 other venues
- London, Milton Keynes
- 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Retention Strategy, Customer Care, CRM Programs...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Advanced
- January
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer relationship, Customer Retention, Customer Service Skills...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer satisfaction, Customer Care, Customer relationship...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 4h - 1 Quarter
...The Customer Success Manager course is designed to equip learners with the essential knowledge, strategies, and professional skills required to build strong customer relationships and drive long-term business success. This course explores the modern customer success function, focusing on customer... Learn about: Customer Manager, Customer Relationship Management, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
- 125h
.... The course aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer... Learn about: Customer Care, Relationship Building, Customer Service Skills...
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