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Customer Retention courses Nottinghamshire
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer relationship, Customer satisfaction, Customer Relationship Management...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- March
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Retention Strategy, Customer Care Skills, Customer Service Skills...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- November
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer relationship, Customer Care, Customer Service...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Advanced
- January
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Retention, Customer Service Skills, Customer Retention Strategy...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- January
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Retention, Customer satisfaction, Excellent Customer Care...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 10h - 1 Year
...The Diploma in Customer Relationship Management (CRM) is designed to help learners build strong customer-focused skills that support business growth, loyalty, and repeat sales. This programme introduces key CRM principles, customer retention strategies, communication techniques, and practical tools... Learn about: Customer Retention, Customer relationship, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...The Customer Service – Representative course provides a clear and practical introduction to the essential skills needed to deliver excellent customer support across modern service environments. Learners explore key areas such as communication, problem-solving, conflict resolution, customer... Learn about: Customer Service, Customer Retention...
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