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Customer Service Courses
- Course
- Online
- Intermediate
- Different dates available
- 42h
... Tasks Customer Service Role Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and... Learn about: IT Law, Legal Secretary, Customer Service...
- Course
- Online
- Intermediate
- 10h - 1 Year
... and confidence and adds strong value to a CV. Learners study online, at their own pace, with full access to all materials. Once complete, they can download their certificate and use their new skills in real working environments. The Diploma in Customer Relationship Management (CRM) is a flexible and accessible... Learn about: Customer Relationship Management, Customer Retention, Service Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
- 1 Day
...This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email... Learn about: Communication Training, Communication design, Telephone answering...
- A Level
- Leeds
.... This includes understanding health and safety in a fitness environment, customer service, anatomy and physiology, personal training programmes and sessions, and nutrition. Learners successfully completing this qualification will be able to gain access to the Register of Exercise Professionals (REPs) at level... Learn about: Customer Service, Anatomy and Physiology, Full Time...
- Course
- Brighton
- Intermediate
- Different dates available
...You will study core topics on Enterprise, Finance and Marketing plus a selection from Customer Service, Sales and Personal Selling, Recruitment, Business Communication and Documentation... Learn about: Customer Service...
- NVQ
- Gloucester
- Different dates available
...Classroom and home study, offering all level 2 in beauty therapy Flexable learning provider... Learn about: Reception Duties, Beauty Treatments, Skin Care...
- Course
- St Helens
- Intermediate
- September
- 1 Year
...This advanced course is suitable for those wishing to build on their existing skills and knowledge. You will develop an understanding of the importance of marketing, sales and the customer service skills required for working in the floristry industry... Learn about: Diverse flower, Customer Service, Floral designs...
- A Level
- Leeds
- 1 Year
...Travel and Tourism is one of the fastest growing industries in the world. This qualification gives you an insight into the many different parts of the industry, from the importance of customer service to the role and responsibilities of a Resort Representative and Air Cabin Crew... Learn about: Travel Tourism, Travel and Tourism, Cabin Crew...
- NVQ
- Grantham
- Different dates available
- 50 Weeks
...You must achieve 6 units - 1 Mandatory and 5 Option Units. There are a range of option units that fall under different headings, such as Stock Management; Produce Expertise; Sourcing; Merchanidising; Management and Leadership; Customer Service; Finance and Administration and Organisational... Learn about: IT Management, Part Time, Customer Service...
- Course
- Leamington Spa
- Different dates available
...You will study a wide range of travel and tourism subjects together with a customer service qualification that will give you a solid knowledge base of the the industry... Learn about: Full Time, Travel Tourism, Travel and Tourism...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 1 Year
... projects Understanding health and safety in the workplace Understand the organisation and its context Understanding performance management Understanding customer service standards and requirements Giving briefings and making presentations Understanding costs and budgets in an organisation Understanding... Learn about: Line Management, Customer Service, Communication Training...
- Course
- Wolverhampton
- Different dates available
... for organisation and customer service this course will help your career take off! This course will give you an excellent introduction to the travel and tourism industry and help you learn the essential skills you need to progress on to a higher-level programme. While completing this programme you will... Learn about: Travel Tourism, Customer Service, Travel and Tourism...
- Course
- Portsmouth
- Different dates available
...2. Course description You will study towards a number of qualifications designed for you to achieve the skills for your chosen career: Apprenticeship: NVQ-NVQ Level 2 Professional Cookery or Food & drink Service or Front Office Customer Service, Key Skills- Application of Number Level... Learn about: Communication Training, Office IT, Hospitality catering...
- Course
- St Helens
- Intermediate
- September
- 1 Year
...During this course, you will cover the following units: Customer service and selling skills for travel and tourism Retail travel services Visitor... Learn about: Travel services, Customer Service, Resort representatives...
- Postgraduate
- Oxford
- 1 Year
... evaluate luxury marketing campaigns. Luxury brands are unique in that they offer the consumer a high-quality product or service coupled with the emotional... Learn about: Customer Service, Strategic Management, Digital Marketing...
- Course
- Blended in Sydney (Australia)
- Intermediate
- Different dates available
...Areas covered by this course: Communication and teamwork Client and customer service Management and leadership Information technology Communication... Learn about: Cultural Awareness, Information Systems management, Customer Service...
- Bachelor's degree
- Wrexham
- Different dates available
...-growing in the country, and this degree brings new elements of tourism to the fore, combining customer service and hospitality with event management and other key factors related to the entertainment arena. The success of this degree was reflected in the 2015 National Student Survey, which revealed... Learn about: Event Management, IT Management, Customer Service...
- Course
- St Helens
- Intermediate
- September
- 1 Year
...Whether you are interested in setting up your own business or developing skills that can be transferred to a wide range of careers, this course is a great first step to exploring the growing industry. Develop your skills and knowledge in business principles, customer service and problem-solving... Learn about: Customer Service, Business conference, Growing industry...
- Course
- London
- Different dates available
...; knowledge sessions, to bring your experiences and learning to life; regular 1:1 to discuss how you are progressing and setting targets. Qualifications:- At the initial level you will cover customer service, selling and product knowledge, merchandise handling, storage and display. You will also maintain... Learn about: Sales Training, Customer Service, IT Management...
- NVQ
- Southend-on-sea
- 4 Days
...Sutton Rd, Southend On Sea, Essex Times: 17:30 – 02:30 each evening Cost: £165 per person Simply Book online in minutes at:www.stambridgetraining.co.uk/door-supervisor... Learn about: Security guard, Customer Service, Personal Licence...
- Course
- Huntingdon
..., customer service manager, insurance broker, contact centre operator, customer service manager, estate agent, travel agent, vehicle sales executive. Apprenticeships are made up of framework of qualifications and training based on testing competency and developing practical, occupational and transferable... Learn about: Travel Agent, Credit Manager, Sales Manager...
- A Level
- Chesterfield
- Different dates available
...You will learn about business culture, customer service, business documents, working in teams and managing performance. You will be assessed through a variety of coursework and projects centred around different career areas within business (e.g. retail, marketing) where you will apply what... Learn about: Retail Marketing, Business Culture, Skills and Training...
- Course
- Colchester
- Different dates available
... supports a variety of administration job roles in any industry e.g. executive assistants, secretaries, administration assistants, data entry clerks, finance, customer service, human resources, social media and marketing... Learn about: Business Administration, Social Media, Media Marketing...