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Customer Service Skills courses Wales
- Course
- Cardiff
- Different dates available
- 1 Day
... Reduce the risk of negligence Create more motivated and engaged workforce Professional and service projects Effective Communication Skills Overcoming... Learn about: Business and Administration, Team Training, Skills and Training...
- Course
- Cardiff
- Different dates available
- 1 Day
... to customers. This course will help you understand the difference the tone of one’s voice can make when having a conversation. Prerequisites... Learn about: Skills and Training, Communication Training, Listening Skills...
- Course
- Cardiff
- Different dates available
- 2 Days
... posses great typing skills and a good level of customer service Pre-Requisites There are no formal pre-requisites prior to attending this course... Learn about: IT Management, Personal Assistant, Skills and Training...
- Course
- Cardiff
- Different dates available
- 5 Days
..., an independent fleet management services provider in the UK used Lean Six Sigma to improve their customer service and efficiency. The company started their... Learn about: Quality Training, Team Training, IT Management...
- Course
- Cardiff
- Different dates available
- 2 Days
..., an independent fleet management services provider in the UK used Lean Six Sigma to improve their customer service and efficiency. The company started their... Learn about: Quality Training, Team Training, Black Belt...
- Course
- Cardiff
- Different dates available
- 5 Days
... Sigma. Case Study FMG Support, an independent fleet management services provider in the UK used Lean Six Sigma to improve their customer service... Learn about: Six Sigma, Process Improvement, IT Management...
- NVQ
- Carmarthen
- 18 Months
...Customer service skills are necessary for individuals working in all kinds of jobs and organisations and they are in increasing demand from employers in all sectors. The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently...
- Vocational qualification
- Llanelli
- 2 Years
... in Hairdressing or Beauty Therapy or a Modern Apprenticeship in a salon. Modules Finding out about Customer Service Reception duties Personal presentation Following...
- Vocational qualification
- Llanelli
- 2 Years
... in Hairdressing or Beauty Therapy or a Modern Apprenticeship in a salon. Modules Finding out about Customer Service Reception duties Personal presentation Following...
- BTEC
- Llanelli
- 2 Years
... & Tourism Marketing Tourist Destinations Customer Service Working in the Travel & Tourism Industry Retail Travel Tour Operations Holiday Representatives...
- NVQ
- Carmarthen
- 18 Months
.... There are a range of optional units which may be undertaken. Examples of the areas these units cover include finance, project management, customer service, market...
- NVQ
- Carmarthen
- 18 Months
...A competency based programme which is appropriate for candidates who have higher level skills and responsibility for a range of complex and non-routine administration activities, enabling formal recognition of performance in the workplace... Learn about: Part Time...
- Vocational qualification
- Carmarthen
...This qualification aims to develop the candidate's knowledge of the key areas that are required to support good customer service including effective communication and handling customer complaints...
- NVQ
- Carmarthen
- 1 Year
... environment Contribute to effective team work Maintain Customer Care Prepare and clear areas for table/tray service Maintain food safety when storing, holding...
- A Level
- Llanelli
...This course provides learners with the opportunity to fast track through level 2 and achieve a level 3 qualification within the year. This course is a bite-sized qualification that has been developed to recognise learners' understanding of administrative and customer service functions... Learn about: Skills and Training, Business and Administration, Customer Service...
- NVQ
- Carmarthen
- 18 Months
..., Monitor and solve customer service problems, Work with others to improve customer service. Method of Assessment Assessment is based on observation...
- NVQ
- Carmarthen
- 18 Months
...A competency based programme which is appropriate for candidates who have higher level skills and responsibility for a range of complex and non-routine administration activities, enabling formal recognition of performance in the workplace... Learn about: Full Time...