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Customer Service Skills colleges Wales
- A Level
- Rhos-on-sea
- Different dates available
... of its kind. Customer Service Advisers are normally the first point of contact in many businesses. Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. This course will extend... Learn about: Customer Service Skills, Skills and Training, Customer Service...
- NVQ
- Newport
...This NVQ is aimed at organisations and individuals who want to continually improve the delivery and quality of customer service. The qualification is skills based and includes units in how to maintain reliable customer service, communication with customers, development of positive working...
- A Level
- Sketty
- Different dates available
...Course Overview: This qualification can be aimed at anyone as Customer Service applies to every job role even if external customers are not involved. Fully funded, subject to eligibility. Please contact us to find out more... Learn about: Customer Service...
- GCSE
- County Tyrone
... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training...
- A Level
- Rhos-on-sea
- Different dates available
... to progress to a higher qualification such as OCR Diploma in Customer Service - QCF Level... Learn about: Customer Service...
- Vocational qualification
- Ebbw Vale
...This course is suitable for students of all ages. Study includes: health and safety, manicure, pedicure, application of nail tips, application of all overlay systems, nail art and customer service...
- A Level
- Sketty
- Different dates available
...Course Overview: The aim of the apprenticeship is to provide organisations with staff who have the knowledge, skills and confidence to help their businesses to grow and to provide a career path for staff and Apprentices to higher level jobs and qualifications. Most learners progressing... Learn about: Customer Service...
- GCSE
- County Tyrone
- Different dates available
... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training, Part Time...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
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- Vocational qualification
- Queensferry
- Different dates available
... management skills and knowledge. You will be required to achieve a minimum of 6 credit and a maximum of 12 Credits Structure: A minimum of 2 units from Group 1 . All units must be taken from Group 1. The Certificate builds on and broadens the areas covered in the Award in a flexible and practical way (please... Learn about: Stress Management, Critical Thinking, Project Management...
... management skills and knowledge. You will be required to achieve a minimum of 6 credit and a maximum of 12 Credits Structure: A minimum of 2 units from Group 1 . All units must be taken from Group 1. The Certificate builds on and broadens the areas covered in the Award in a flexible and practical way (please... Learn about: Stress Management, Critical Thinking, Project Management...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
← | → see all
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
← | → see all
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
← | → see all
- A Level
- Sketty
- Different dates available
... Certificate In Contact Centre Operations. 2 Technical Certificate level 3 in the principals of Contact Centre Operations. 3 Essential skills Wales Communication Level2 and Application of number Level... Learn about: Customer Service...
- Vocational qualification
- Crosskeys
...This is an introductory, vocational course which aims to develop the skills and qualities required by the travel and tourism industry. Subjects studied include The travel and tourism industry, tourist destinations, customer service and travel and tourism study visit... Learn about: Full Time...
- BTEC
- Ceredigion
- 2 Years
...You will study units on: Investigating Travel and Tourism;The Business of Travel and Tourism;the UK as a Destination; Customer Service in Travel and Tourism; The European Travel Market; Long-haul Travel Destinations. Key Skills: Communication; Application of Number; Information Technology; Working... Learn about: Full Time...
- Vocational qualification
- Queensferry
- Different dates available
...The ILM Level 3 Award in Leadership & Management qualification does this by developing basic management skills and assisting participants in gaining... Learn about: Team Leadership, Team management, Organizational Skills...
- A Level
- Sketty
- Different dates available
...Course Overview: This qualification is designed for team leaders, to support the development of their skills in leading a team, making sure that the team’s work achieve organisational objectives, and contributing to planning, problem solving and decision making... Learn about: Team Leader, Team Training...
- Vocational qualification
- Newportand2 other venues
- Pontypool, Crosskeys
...This course is an ideal pathway into business and will help you to develop the skills necessary to work in any business environment. The course consists of three mandatory and three optional units. Units include: an introduction to business, exploring key business pressures, investigating financial... Learn about: Full Time...
- NVQ
- Ceredigionandanother venue.
- Ceredigion
- 2 Years
...At Cardigan your main subject areas include: Food Production. to include soups, sauces, vegetable and potato cookery, meat and fish pastries, dough and hot and cold desserts. Food Service. teaching the flair, style and skills of good service in a high class establishment. Students... Learn about: Full Time...
- NVQ
- Dolgellau
- 1 Year
...This course is ideal for those wishing to gain the skills that are necessary to work confidently and effectively in a hairdressing salon...
- BTEC
- Sketty
... to meet the needs of business, education and students. The strands of study include: A mix of academic and vocational qualifications; Help with job skills... Learn about: Full Time, Tourism Industry...
- Vocational qualification
- Crosskeys
...The certificate in Tourism Employment is a vocational course which helps students develop skills which are valued by Travel and Tourism employers. Modules are selected for their relevance to careers in overseas tour operations, retail travel, airline customer service and UK tourism promotion... Learn about: Full Time...
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