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Customer Service Skills colleges Wales
- A Level
- Rhos-on-sea
- Different dates available
... of its kind. Customer Service Advisers are normally the first point of contact in many businesses. Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. This course will extend... Learn about: Skills and Training, Customer Service Skills, Customer Service...
- Vocational qualification
- Ebbw Vale
...This course is suitable for students of all ages. Study includes: health and safety, manicure, pedicure, application of nail tips, application of all overlay systems, nail art and customer service...
- NVQ
- Ceredigionandanother venue.
- Ceredigion
- 2 Years
...At Cardigan your main subject areas include: Food Production. to include soups, sauces, vegetable and potato cookery, meat and fish pastries, dough and hot and cold desserts. Food Service. teaching the flair, style and skills of good service in a high class establishment. Students... Learn about: Full Time...
- NVQ
- Llandrindod Wells
- 10 Months
... Apprenticeship with the College to gain a Level 2 Award in Administration, Retail Operations or Customer Service. Use your qualification to gain direct employment...
- GCSE
- County Tyrone
... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training...
- Vocational qualification
- Merthyr Tydfil
- 2 Years
...This course introduces you to basic hairdressing skills required to assist a qualified stylist in Industry. On successful completion of Level 1 within the first year of your course students will progress to level 2. This course provides the knowledge, skills and understanding for you to...
- NVQ
- Dolgellau
- 1 Year
...This course is ideal for those wishing to gain the skills that are necessary to work confidently and effectively in a hairdressing salon...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
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- Vocational qualification
- Queensferry
- Different dates available
... management skills and knowledge. You will be required to achieve a minimum of 6 credit and a maximum of 12 Credits Structure: A minimum of 2 units from Group 1 . All units must be taken from Group 1. The Certificate builds on and broadens the areas covered in the Award in a flexible and practical way (please... Learn about: Financial Case, Project Management, Conflict Management...
... management skills and knowledge. You will be required to achieve a minimum of 6 credit and a maximum of 12 Credits Structure: A minimum of 2 units from Group 1 . All units must be taken from Group 1. The Certificate builds on and broadens the areas covered in the Award in a flexible and practical way (please... Learn about: Financial Case, Project Management, Conflict Management...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
← | → see all
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
← | → see all
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
← | → see all
- Vocational qualification
- Crosskeys
...This level 2 programme covers topics in Customer Relations, Hospitality Business, Basic Culinary Skills, Food and Drink Service, Safety in Hospitality, Planning an Event...
- BTEC
- Ceredigion
- 2 Years
...You will study units on: Investigating Travel and Tourism;The Business of Travel and Tourism;the UK as a Destination; Customer Service in Travel and Tourism; The European Travel Market; Long-haul Travel Destinations. Key Skills: Communication; Application of Number; Information Technology; Working... Learn about: Full Time...
- BTEC
- Newtown
- 2 Years
...This qualification equips you with the knowledge and skills needed to embark upon a successful business career. The National Diploma will introduce you to a broad range of occupational routes and help you progress into employment or further study. This is a broad based, practical, work-related...
- NVQ
- Dolgellau
- 1 Year
...You would choose this course in order to secure a good grounding in the most important beauty therapy skills and how to work effectively with other people...
- A Level
- Rhos-on-sea
- Different dates available
... will provide your assessor with evidence of work situations you have dealt with. This can include: Workbooks and NVQ’s will be marked by a workplace assessor and moderated by the internal verifier. Essential Skills will consist of portfolio building and observations There are excellent opportunities... Learn about: Customer Service...
- GCSE
- County Tyrone
- Different dates available
... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Part Time, Skills and Training...
- Vocational qualification
- Queensferry
- Different dates available
... for business (1) 8600-305 Contributing to creativity and innovation in the workplace (2) 8600-306 Understanding Customer Service Standards and Requirements... Learn about: Team Motivation, Presentation Skills, Team Leadership...
- NVQ
- Newport
...This NVQ is aimed at organisations and individuals who want to continually improve the delivery and quality of customer service. The qualification is skills based and includes units in how to maintain reliable customer service, communication with customers, development of positive working...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service...
- Vocational qualification
- Crosskeys
...This is an introductory, vocational course which aims to develop the skills and qualities required by the travel and tourism industry. Subjects studied include The travel and tourism industry, tourist destinations, customer service and travel and tourism study visit... Learn about: Full Time...
- Vocational qualification
- Newportand2 other venues
- Pontypool, Crosskeys
... control, sales and customer service, business online, and starting up a new business. You will... Learn about: Full Time...
- Vocational qualification
- Crosskeys
...The certificate in Tourism Employment is a vocational course which helps students develop skills which are valued by Travel and Tourism employers. Modules are selected for their relevance to careers in overseas tour operations, retail travel, airline customer service and UK tourism promotion... Learn about: Full Time...
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