Customer Service Skills colleges Wales

... of its kind. Customer Service Advisers are normally the first point of contact in many businesses. Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. This course will extend... Learn about: Skills and Training, Customer Service, Customer Service Skills...

...This course is suitable for students of all ages. Study includes: health and safety, manicure, pedicure, application of nail tips, application of all overlay systems, nail art and customer service...

...At Cardigan your main subject areas include: Food Production. to include soups, sauces, vegetable and potato cookery, meat and fish pastries, dough and hot and cold desserts. Food Service. teaching the flair, style and skills of good service in a high class establishment. Students... Learn about: Full Time...

... Apprenticeship with the College to gain a Level 2 Award in Administration, Retail Operations or Customer Service. Use your qualification to gain direct employment...

... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training...

...This course introduces you to basic hairdressing skills required to assist a qualified stylist in Industry. On successful completion of Level 1 within the first year of your course students will progress to level 2. This course provides the knowledge, skills and understanding for you to...

...This course is ideal for those wishing to gain the skills that are necessary to work confidently and effectively in a hairdressing salon...

... management skills and knowledge. You will be required to achieve a minimum of 6 credit and a maximum of 12 Credits Structure: A minimum of 2 units from Group 1 . All units must be taken from Group 1. The Certificate builds on and broadens the areas covered in the Award in a flexible and practical way (please... Learn about: Professional development, Critical Thinking, Customer Relations...

...This level 2 programme covers topics in Customer Relations, Hospitality Business, Basic Culinary Skills, Food and Drink Service, Safety in Hospitality, Planning an Event...

...You will study units on: Investigating Travel and Tourism;The Business of Travel and Tourism;the UK as a Destination; Customer Service in Travel and Tourism; The European Travel Market; Long-haul Travel Destinations. Key Skills: Communication; Application of Number; Information Technology; Working... Learn about: Full Time...

...This qualification equips you with the knowledge and skills needed to embark upon a successful business career. The National Diploma will introduce you to a broad range of occupational routes and help you progress into employment or further study. This is a broad based, practical, work-related...

...You would choose this course in order to secure a good grounding in the most important beauty therapy skills and how to work effectively with other people...

... will provide your assessor with evidence of work situations you have dealt with. This can include: Workbooks and NVQ’s will be marked by a workplace assessor and moderated by the internal verifier. Essential Skills will consist of portfolio building and observations There are excellent opportunities... Learn about: Customer Service...

... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training, Part Time...

... for business (1) 8600-305 Contributing to creativity and innovation in the workplace (2) 8600-306 Understanding Customer Service Standards and Requirements... Learn about: Organizational Skills, Presentation Skills, Communication Skills...

...This NVQ is aimed at organisations and individuals who want to continually improve the delivery and quality of customer service. The qualification is skills based and includes units in how to maintain reliable customer service, communication with customers, development of positive working...

...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service...

...This is an introductory, vocational course which aims to develop the skills and qualities required by the travel and tourism industry. Subjects studied include The travel and tourism industry, tourist destinations, customer service and travel and tourism study visit... Learn about: Full Time...

... control, sales and customer service, business online, and starting up a new business. You will... Learn about: Full Time...

...The certificate in Tourism Employment is a vocational course which helps students develop skills which are valued by Travel and Tourism employers. Modules are selected for their relevance to careers in overseas tour operations, retail travel, airline customer service and UK tourism promotion... Learn about: Full Time...