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Difficult People courses Scotland
- Training
- Edinburgh
- Advanced
- 1 Day
... the seven types of difficult people - Develop a strategy for coping with difficult people at meetings. Course benefits: - Making meetings shorter... Learn about: Making Contributions, Coping Strategies, Managing Commitments...
- Training
- Glasgow
- Advanced
- 1 Day
...-creating" as opposed to "decision-making", "problem-solving" or "creative problem-solving." This course is suitable for key managers with people responsibilities who are faced with challenging situations in individual and team situations. It is also helpful for managers who want to improve... Learn about: Effective Facilitation, Strategic Planning, Creative Problem Solving...
- Course
- Aberdeen
... basic behavioral styles and how to adapt to each. Capitalize on personal style for more effective communication. List tactics for dealing with difficult behaviors. Develop an action plan to improve supervision skills... Learn about: Communication Training...
- Course
- Aberdeen
... basic behavioral styles and how to adapt to each. Capitalize on personal style for more effective communication. List tactics for dealing with difficult behaviors. Develop an action plan to improve supervision skills... Learn about: Body Language, Effective Communication, Communication Training...
Similar training and in other locations
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
...Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people... Learn about: Problem Solving, Anger Management, Difficult People...
- Short course
- Online
- Intermediate
- 1 Day
...In this webinar speaker will explain how to manage & identify the different types of difficult people in a business environment, and provide Strategies and steps to manage and handle the situation and different types of difficult people, Learn more about how to deal with a difficult bully at... Learn about: Conflict in the Workplace, Difficult People, HR Training...
- Course
- Online
- Different dates available
..., it arises from their basic human needs being unfulfilled. Learning how to communicate needs and have them met is the key to dealing with difficult people. This course will show you exactly how.This course has been designed for employers and employees of businesses who want to face the inevitable... Learn about: Conflict Management, Online Course, Conflict Resolution...
- Course
- Online
- Different dates available
...Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people... Learn about: Communication Training, Risk Analysis, Stress and Anxiety...
- Short course
- Online
- Different dates available
... telephone techniques & email - as well as assertiveness and dealing with difficult people & situations... Learn about: Communication areas, Communication design, Difficult People...
- Course
- Online
- Different dates available
..., solving people problems, and improving your relationships and personal and professional productivity. Course Fast Facts: Learn How to Achieve Success with Difficult People in only 6 weeks Approximately only 2 to 4 hours per week of study is required This course is delivered 100% on-line and is accessible... Learn about: Skills and Training, Assertiveness Training, Business Communication...
- Course
- Online
- Different dates available
...Learning Outcomes Recognise how their own attitudes and actions impact others. Use new and effective techniques for dealing with difficult people... Learn about: Conflict Resolution, Difficult People...
- Course
- Online
... and Safety Executive, up to 5 million people in the UK feel 'very' or 'extremely' stressed by their work and, on average, 29 days are lost per stress incident...
- Course
- Online
- Beginner
- July
... in a wide variety of situations • Turn difficult people and poor performers into team players • Win the cooperation and trust from everyone in your organization • Increase your confidence, leadership skills and personal and professional satisfaction in your job • Use coaching to guide and direct your team... Learn about: Confidence Training, Team Training, HR Manager...
- Course
- Online
- Different dates available
- 20 Days
...The course looks at how you can work more effectively with difficult people. This is an essential skill for supervisors as you are responsible for supervising all types of individual... Learn about: Team Performance, Team management, Assertiveness Training...
- Training
- Distance Learning
- 12 Months
... the organisation: Planning a mentoring programme to meet organisational needs. Mentoring in business. Mentoring young people. Mentoring in sport. Mentoring...
- Course
- Online
...All managers are leaders. All leaders are managers. Which of these statements is true? Neither. The words are often confused, even in academic settings, because we think that both leaders and managers are in charge of a specific task or group of people. However, there are many differences between... Learn about: IT Management...
- Course
- Online
...Learn how to understand and get the most out of people in the workplace, with a course that's ideal for those in management roles... Learn about: IT Management...
- Event
- Online
- Intermediate
- 1 Day
...Overview: 31% of employees polled by a web site and DDI said they spent more than 20% of their time complaining about their bosses or listening to others complain about them. "Difficult People" by John Hoover. Expert communication skills and self-awareness could reduce this wasted time to almost... Learn about: Difficult People, Communication Training, Online education...
- Short course
- Online
- Intermediate
- Different dates available
...Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop... Learn about: Confidence Training, Assertiveness Training...
- Course
- Online
- Intermediate
- Different dates available
- 12 Months
... understanding how people think, behave and change. At the heart of NLP are a wide range of methodologies and models offering understanding how people think, behave and change. NLP offers a flexible approach to dealing with change which ultimately brings about positive, fast change, in individuals... Learn about: Foundations of NLP...