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Distance and online learning Customer Service Skills courses
- Short course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. A greater awareness of the customers... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
... preparation for a successful career in this field. The Receptionist Skills Course is a beginner’s course designed to provide learners with the necessary skills and knowledge to be able to deal with customers and clients in a professional manner. This course will teach you how to improve your telephone... Learn about: Ms PowerPoint, Communication Skills, Microsoft Word...
- Course
- Online
- Intermediate
- Different dates available
- Delivery of study materials
- Virtual classes
- Support service
- Online campus
... Skills Training will help you strategize to succeed as a customer service provider. This will result in having good relationships with your customers who are essential to make your business grow and develop... Learn about: Positive Thinking, Personal Development, Effective Management...
- Course
- Online
- Beginner
- Different dates available
...We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email... Learn about: Call Centre, Phone Etiquette, Wrapping Up...
- Course
- Online
- Different dates available
... to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service... Learn about: MS Excel, Communication Training, Customer Service...
- Course
- Online
- Beginner
- Different dates available
... the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course aims to develop learner's... Learn about: Service Operations, Service reports and dashboards, Customer Care...
- Course
- Online
- Different dates available
...This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service... Learn about: Customer Service, Customer Service Skills...
- Short course
- Online
- Beginner
- Different dates available
- 5 Days
- Virtual classes
... companies that recruit interested parties to come and work for them, already have a busy supply of customers calling them and you will be paid a good hourly rate to work from home and take the calls from their clients In order to do this job and apply to work for psychic telephone companies you need entry... Learn about: Customer Service Skills, Telephone answering, Social Networking...
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
..., confidence in hard work, motivation and excellent organizational skills, it is worth knowing about this career! The Bureau of Statistics has projected that the employment of pharmacy assistants is expected to grow by 25%, which is much faster than the average for most occupations. With an increasing number... Learn about: Pharmacy Technician, Customer Service, Chemical Industry...
..., confidence in hard work, motivation and excellent organizational skills, it is worth knowing about this career! The Bureau of Statistics has projected that the employment of pharmacy assistants is expected to grow by 25%, which is much faster than the average for most occupations. With an increasing number... Learn about: Pharmacy Technician, Customer Service, Chemical Industry...
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Effective Communication, Customer Service, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
... better. Gain a good comprehension of how to interact and deal with customers and what it takes to provide excellent customer service both in person and over the phone. By the end of the course, you will gain knowledge of handling customer complaints, enduring stress, and understand how customer service... Learn about: Customer Service, Customer Service Skills...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Online
- Intermediate
- Different dates available
- 1 Month
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
... of superior employees. This skills bundle covers a variety of human resources courses from business ethics, and employee accountability, to anger management, and bullying in the workplace. You will have full access to all 14 courses to pick and choose what you want... Learn about: Customer Retention, Customer Care, Anger Management...
... of superior employees. This skills bundle covers a variety of human resources courses from business ethics, and employee accountability, to anger management, and bullying in the workplace. You will have full access to all 14 courses to pick and choose what you want... Learn about: Customer Retention, Customer Care, Anger Management...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Online
- Different dates available
- 2 Weeks
- Support service
- Personal tutor
- Online campus
- Delivery of study materials
- Virtual classes
... techniques and stress management. This course develops the “Customer First” approach in service and supports employees that are responsible for providing the after sales support service to the customers. This course helps the candidates in their personal character and behavioral development which ultimately... Learn about: Customer Service, Internal Customers, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
..., all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn’t willing to admit his mistakes... Learn about: Correcting Poor Telephone Etiquette, Customer Service Skills, Handling Voicemail Messages...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
... in an effective and beneficial manner. Key topics include; the process of listening to, questioning and confirming customers’ needs, the fundamentals of creating customer-focused environments , development of a customer service strategy , techniques for building long-term customer relations, techniques... Learn about: Customer database, Customer Relation Management, Customer Service Skills...
- Course
- Online
- Different dates available
...to test the students knowledge on all material trained within a series of courses. Students have the ability to retake any final exam as many times... Learn about: Focusing on the customer, Mobile Access, Certificate of Completion...
- Course
- Online
- Intermediate
- Different dates available
...Emphasizing the principle of prioritizing customer satisfaction, businesses aim to establish loyalty and retention among their clientele. Achieving this requires a multifaceted approach, with one crucial element being the delivery of high-quality customer service. In response to the increasing... Learn about: Customer Success, Customer satisfaction, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...Emagister presents this Medical Secretary course to give you the opportunity to learn from the hand of successful and experienced professionals... Learn about: Occupation Health, Customer Service Skills, Counselling Psychology...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Mandatory Units Communicate using customer service language Follow the rules to deliver customer service... Learn about: Customer Service Skills, Customer Service, Verbal Communication...
- Training
- Online
- Beginner
- Different dates available
...Better customer care may be that difference causing customers to choose you above other suppliers offering the same products or services. Completing... Learn about: Customer satisfaction, Customer relationship, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Service Skills, Customer Care, Customer Retention...
- Short course
- Online
- Intermediate
- 1 Day
...When does the Code apply and to whom? Identifying those covered by the Code now and in the future – the COCON 1.1.2 list The trigger dates for different... Learn about: Customer Manager, Customer relationship, Customer Relationship Management...