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Free customer service courses
- Course
- Online
- Beginner
- Different dates available
- 16 Weeks
...establish priorities What can be done to overcome bad practice in the workplace. How long does it take? Equality and Diversity is a 120-hour course... Learn about: HR Practices, Customer Service, Equal Opportunities...
- Short course
- Distance Learning
- Beginner
- Different dates available
- 12 Weeks
..., which will enable them to progress or pursue a career in the retail sector. They will gain a wide range of knowledge such as effective customer service, teamwork... Learn about: Understanding Customer service in retail, Understand handling of customer payments, Basic Skills...
- Course
- Online
- Different dates available
...The free online course Customer Relationship Management in Business Services focuses on how businesses can achieve excellence in customer relationships by designing and developing effective and efficient service processes for their customers. The course begins by showing you how fluctuating demand... Learn about: Customer relationship, IT Management, Customer Relationship Management...
- Course
- Online
- Different dates available
... • Improve your handling of customer payments • Improve how you deal with customer queries and complaints • Further your personal and professional development • Learn at a time that suits you without the need to attend college • Better understanding of customer service in the retail industry... Learn about: Customer relationship, Customer Service Skills, Retail Management...
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The course oferd by this company is really clear, informative and has good advice for all and great skills taught by Clive. I feel very confident now.
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This course is very useful and teaches you great techniques which you can apply not only in traditional sales meetings but in sites as well.
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I must say the course is thouroughly enjoyable and worthwhile. I personally really enjoyed all my discussions and ecdots from participants and Clive's topics.
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- Training
- Online
- Intermediate
- Different dates available
...Sales Success Formula Content Create better answers to the top six customer questions Present indisputable proof that your stuff delivers what... Learn about: Sales skills, Sales course, Sales Rediness...
...Sales Success Formula Content Create better answers to the top six customer questions Present indisputable proof that your stuff delivers what... Learn about: Sales skills, Sales course, Sales Rediness...
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The course oferd by this company is really clear, informative and has good advice for all and great skills taught by Clive. I feel very confident now.
← | → see all
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This course is very useful and teaches you great techniques which you can apply not only in traditional sales meetings but in sites as well.
← | → see all
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I must say the course is thouroughly enjoyable and worthwhile. I personally really enjoyed all my discussions and ecdots from participants and Clive's topics.
← | → see all
- Course
- Leicester
- Different dates available
...This is a distance learning course for people aged 19 and over that covers customer service within the health and social care sector has never before had a qualification specifically related just to that. This course will open up learners awareness to just how important it is to see the patient... Learn about: Customer Service, Health and Social Care...
- BTEC
- Blended
- Different dates available
- 12 Months
...This qualification is aimed at individuals who will be starting a career in a customer facing role. The Customer Service apprenticeship is designed for people who: - Are thinking of entering employment for the first time and enjoy working with people - Have just started a job and believe... Learn about: Customer Service Skills, Customer Care...
- BTEC
- Inhouse
- Beginner
- Different dates available
- 1 Year
...Overview This course provides both the Apprentice and the Company with strong advantages in today's competitive market and current economic climate. In today's society customers have expectation of high service levels and customer loyalty is becoming harder to secure. Apprentices... Learn about: Planning and Business...
- Vocational qualification
- Distance Learning
- 12 Months
... organisation operates Manage the achievement of customer satisfaction Prepare for and support quality audits Manage customer service in own... Learn about: Account management, 2D Design...
- NVQ
- Inhouse in Witney
- 6 Months
... the Achievement of Customer Satisfaction • Prepare for and Support Quality Audits • Manage Customer Service in Own Area of Responsibility • Develop and Implement...
- Course
- Online
... Commercial Service, UK Cabinet Office, Civil Service Learning and the International Association of Contract & Commercial Management (IACCM). Over three weeks...
- NVQ
- Inhouse
- Different dates available
- 20 Weeks
...Benefits: - Drive waste out of current processes - Improve business procedures - Reduce Customer complaints - Reduce mistakes and paperwork - Improve customer service - Improve order accuracy & processing - Improve response time - Improved staff morale, attitude and performance... Learn about: Business Improvement, Lean office, Business Improvment Techniques...
- Course
- Online
- Different dates available
...English is the main language of international communication and is essential for people working in the tourist industry. This course details the English necessary for working in restaurants in tourist areas or hotels. The first section explains how to take customer orders including asking... Learn about: Restaurant Service, Restaurant Service Assessment...
- Course
- Online
- Different dates available
...Ask not what your customer can do for you – ask what you can do for your customer. In Entrepreneurship 101, you’ve learned to look at the world...
- NVQ
- Online
.... This course covers the most important areas of wine production, service and customer care to give you the skills needed to make the most out of your wine list... Learn about: Customer Care...
- Course
- Leicester
- Different dates available
...The course is aimed at individuals whose job role is dedicated to customer service, as employers recognise the key role you play in determining the quality of the customer experience in increasing customer loyalty. The role of a customer service practitioner is to deliver high-quality products... Learn about: Customer Service, Sales Training, Quality Training...
- BTEC
- Blended
- Different dates available
- 12 Months
...This qualification is aimed at individuals who will be starting a career in a customer facing role. The Customer Service apprenticeship is designed for people who: - Are thinking of entering employment for the first time and enjoy working with people - Have just started a job and believe... Learn about: Customer Service Skills, Customer Care...
- Course
- Birminghamand2 other venues
- Newcastle Upon Tyne, Nottingham
...This seminar provides an understanding of the latest business development techniques and explains how to emulate the success of companies with exceptional growth potential. Suitable for: Managers of technology or high value service companies who think their company's selling efforts...
- Short course
- Distance Learning
- Intermediate
- Different dates available
- 12 Weeks
... to organise travel and accommodation. This unit will also allow employees to understand the impact of delivering poor customer service. Unit 2: Principles... Learn about: How to prepare text, Basic Grammar, Business Administration...
- Course
- Leicester
- Different dates available
...This is a distance learning knowledge-based course suitable for anyone aged 19 and over looking for a customer facing role or already working within the sector. You will gain a nationally recognised qualification and gain a keen insight into what good customer service means, its importance... Learn about: Customer Service...