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Customer Service Government Funded Northern Ireland
- NVQ
- Belfast City
...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
- 2 Years
...This course prepares students for a wide range of jobs including chef, food service personnel and bar persons in hotels, restaurants and contract catering and the opportunity to travel within the catering industry to world-wide hotels and restaurants. Successful students can also continue... Learn about: Hospitality Management, Hospitality catering, Food Service...
- NVQ
- County Londonderry
- 1 Day
...It may be possible to include specific company or organisational policies within this course. Suitable for: staff with the communication tools and insights into customer expectations to enable them to provide service excellence and contribute to increased business performance...
- BTEC
- Newtownabbey
- 1 Year
...Units include: The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations Exploring Marketing in Travel and Tourism If you are accepted onto this course without a Grade C or above in Maths and/or English you will be required to complete... Learn about: Full Time...
- NVQ
- Belfast City
...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...
- BTEC
- Newry
- Different dates available
- 1 Year
... three specialist units Core units The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations... Learn about: Tourism and Hospitality, Tourism Development, Travel and Tourism...
- BTEC
- Newtownabbey
- 2 Years
... Operations, Hotel Management, Conference and Event Management, Customer Services, Holiday Rep, Adventure Tourism, Visitor Attractions, Public Sector Tourism, Heritage, Entertainment and Leisure, Transport etc. If you decide to go to university or college you could take a degree or a Level 5 BTEC Higher... Learn about: Full Time...
- NVQ
- Belfast City
... Specialist or bespoke software Optional units – group B 303 Supervise an office facility 304 Procure products and services 305 Manage and evaluate customer...
- BTEC
- Newry
- Different dates available
- 2 Years
... in Hospitality consists of five core units plus thirteen specialist units. Core units The Hospitality Industry Customer Care in Hospitality Health, Safety... Learn about: Hospitality catering, Hospitality Management...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
...Success in this course enables students to take up relevant employment or progress to a further course of training in this important area of work. This course is suitable for This course aims to provide a nationally recognised qualification in food and beverage service or bar work within... Learn about: Food Hygiene, Food Handling, Food Beverage Service...
- NVQ
- Belfast City
... customer service problems Work with others to improve customer service...
- NVQ
- Belfast City
... and facilities for distributing stock Unit B26 Monitor and modify systems and facilities for distributing stock Group 2: Customer services - A maximum of two units...
- NVQ
- Belfast City
... of responsibility. Manage a project. Manage a programme of complementary projects. Work with others to improve customer service. Build your organisation’s...
- NVQ
- Belfast City
... support in helping customers to make purchases in a retail environment Unit C.30 Develop individual retail service opportunities Unit C.31 Provide...
- NVQ
- Belfast City
... C5 Provide information and advice to customers Group 3: Customer services D1 Give customers a positive impression of yourself and your organisation...
- NVQ
- Belfast City
... C11 Assemble products in customer’s home/workplace Unit C12 Promote loyalty schemes to customers Group 4: Customer services - A maximum of two units...
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