20

Customer Service Government Funded Northern Ireland

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YOUR CURRENT SELECTION
  • Customer Service
COURSE TYPE
  • All 61
  • Courses and Training 30
  • Further Education 28
  • Undergraduate Degrees 3
PRICE
  • £3,000
  • £100 or less
SUBJECT AREA
  • Tourism and Hospitality 8
  • Sales and Marketing 5
  • Personal Development 3
  • Industry and Science 2
  • Business 2
STARTING
  • In 30 days 4
  • In 3 months 4
  • In 6 months 4
  • In 9 months 4
  • In 1 year 4
  • In over a year 4
DURATION
  • Hours 10
  • Days 0
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 6
WHERE TO STUDY
Northern Ireland 20
Area/Region
METHODOLOGY
  • All 110
  • Online/Distance 90
  • Classroom-based 20
  • Blended 0
  • Inhouse 0
  • NVQ
  • Belfast City (Northern Ireland)

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme... Learn about: Customer Relationship Management, Customer Service... More


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  • NVQ
  • Newry
    and 2 other venues
    (Northern Ireland)
  • Different dates available
  • 2 Years

...This course prepares students for a wide range of jobs including chef, food service personnel and bar persons in hotels, restaurants and contract catering and the opportunity to travel within the catering industry to world-wide hotels and restaurants. Successful students can also continue... Learn about: Hospitality catering, Full Time, Food safety... More


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  • BTEC
  • Newtownabbey (Northern Ireland)
  • 2 Years

... Operations, Hotel Management, Conference and Event Management, Customer Services, Holiday Rep, Adventure Tourism, Visitor Attractions, Public Sector Tourism, Heritage, Entertainment and Leisure, Transport etc. If you decide to go to university or college you could take a degree or a Level 5 BTEC Higher... Learn about: Customer Service, Travel and Tourism, Full Time... More


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  • NVQ
  • County Londonderry (Northern Ireland)
  • 1 Day

...It may be possible to include specific company or organisational policies within this course. Suitable for: staff with the communication tools and insights into customer expectations to enable them to provide service excellence and contribute to increased business performance... More


£95
+ VAT
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  • NVQ
  • Belfast City (Northern Ireland)

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme... Learn about: Customer Relationship Management, Customer Service... More


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  • NVQ
  • Newry
    and 2 other venues
    (Northern Ireland)
  • Different dates available

...Success in this course enables students to take up relevant employment or progress to a further course of training in this important area of work. This course is suitable for This course aims to provide a nationally recognised qualification in food and beverage service or bar work within... Learn about: Food Beverage Service, Food Hygiene, Food Preparation... More


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  • BTEC
  • Newtownabbey (Northern Ireland)
  • 1 Year

...Units include: The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations Exploring Marketing in Travel and Tourism If you are accepted onto this course without a Grade C or above in Maths and/or English you will be required to complete... Learn about: Customer Service, Hotel Management, Full Time... More


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  • NVQ
  • Belfast City (Northern Ireland)

...). Mandatory units  Enable clients to gain access to the service  Identify the requirements of clients  Provide information to clients  Evaluate and develop... Learn about: Customer Service, Customer Care... More


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  • HNC
  • Coleraine (Northern Ireland)
  • 2 Years

...Applicants must have at least one GCE ‘A’ Level, or a National Diploma/Certificate in Travel and Tourism or Hospitality, or Level 3 BTEC Extended Diploma/Level... Learn about: Hotel Management, Travel and Tourism, Part Time... More


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  • BTEC
  • Newry (Northern Ireland)
  • Different dates available
  • 1 Year

... three specialist units Core units The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations... Learn about: Travel and Tourism, Tourism and Hospitality, Travel Tourism... More


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  • NVQ
  • Belfast City (Northern Ireland)

... in occupations that require interaction with customers through electronic methods. Candidates should be working in a company whose main business is a Contact... Learn about: Customer Service Skills, Call Centre... More


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  • BTEC
  • Newry (Northern Ireland)
  • Different dates available
  • 2 Years

... in Hospitality consists of five core units plus thirteen specialist units. Core units The Hospitality Industry Customer Care in Hospitality Health, Safety... Learn about: Hospitality Management, Hospitality catering... More


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  • NVQ
  • Belfast City (Northern Ireland)

... in occupations that require interaction with customers through electronic methods, and the management and operation of such facilities. Candidates should... Learn about: Customer Service Skills, Call Centre... More


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  • NVQ
  • Belfast City (Northern Ireland)

... customer service problems  Work with others to improve customer service... Learn about: Performance Management, Personal Effectiveness... More


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  • NVQ
  • Belfast City (Northern Ireland)

... and facilities for distributing stock Unit B26 Monitor and modify systems and facilities for distributing stock Group 2: Customer services - A maximum of two units... Learn about: Warehousing and Distribution... More


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  • NVQ
  • Belfast City (Northern Ireland)

... of responsibility.  Manage a project.  Manage a programme of complementary projects.  Work with others to improve customer service.  Build your organisation’s... Learn about: Business Development, Operations Management... More


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  • NVQ
  • Belfast City (Northern Ireland)

... support in helping customers to make purchases in a retail environment Unit C.30 Develop individual retail service opportunities Unit C.31 Provide... Learn about: Retail Management... More


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  • NVQ
  • Belfast City (Northern Ireland)

... Specialist or bespoke software Optional units – group B 303 Supervise an office facility 304 Procure products and services 305 Manage and evaluate customer... Learn about: Business Organisation, Business Environment, Business Studies... More


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  • NVQ
  • Belfast City (Northern Ireland)

... C5 Provide information and advice to customers Group 3: Customer services D1 Give customers a positive impression of yourself and your organisation... Learn about: Warehousing and Distribution... More


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  • NVQ
  • Belfast City (Northern Ireland)

... C11 Assemble products in customer’s home/workplace Unit C12 Promote loyalty schemes to customers Group 4: Customer services - A maximum of two units... Learn about: Retail Management... More


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