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Customer Service colleges Northern Ireland
- NVQ
- Belfast City
...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
- 2 Years
...This course prepares students for a wide range of jobs including chef, food service personnel and bar persons in hotels, restaurants and contract catering and the opportunity to travel within the catering industry to world-wide hotels and restaurants. Successful students can also continue... Learn about: Full Time, Professional Cookery, Food Service...
- NVQ
- County Londonderry
- 1 Day
...It may be possible to include specific company or organisational policies within this course. Suitable for: staff with the communication tools and insights into customer expectations to enable them to provide service excellence and contribute to increased business performance...
- Vocational qualification
- Downpatrickandanother venue.
- Lisburn
- 648h
...: 18 Hours Total: 648 Expected length: 1 Year Contact: MRS Price or Customer Services Attendance: Full-Time...
- BTEC
- Newtownabbey
- 1 Year
...Units include: The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations Exploring Marketing in Travel and Tourism If you are accepted onto this course without a Grade C or above in Maths and/or English you will be required to complete... Learn about: Full Time...
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- Vocational qualification
- Nutts Corner, Crumlin
- Different dates available
- 35h
.... training in Working Time Directive / Tachograph rules * Health & Safety, Service & Logistics - e.g. first aid and issues such as passenger safety, customer...
.... training in Working Time Directive / Tachograph rules * Health & Safety, Service & Logistics - e.g. first aid and issues such as passenger safety, customer...
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- NVQ
- Belfast City
...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...
- BTEC
- Newry
- Different dates available
- 1 Year
... three specialist units Core units The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations... Learn about: Travel and Tourism, Tourism and Hospitality, Travel Tourism...
- Vocational qualification
- Holywood
... - Understanding equal opportunities - Work experience - Developing customer service skills - Using faxes and photocopiers - Personal career planning...
- BTEC
- Newtownabbey
- 2 Years
... Operations, Hotel Management, Conference and Event Management, Customer Services, Holiday Rep, Adventure Tourism, Visitor Attractions, Public Sector Tourism, Heritage, Entertainment and Leisure, Transport etc. If you decide to go to university or college you could take a degree or a Level 5 BTEC Higher... Learn about: Full Time...
- Vocational qualification
- Newry
- Different dates available
- 30h
...This course is suitable for Several pathways are available: Food & Beverage Service. An introduction to the skills required for food and beverage service in a variety of settings. Health, Safety and Hygiene form the core of the programme. A practically based programme including 'hands-on' sessions... Learn about: Hospitality Management, Food Beverage Service, Tourism and Hospitality...
- NVQ
- Belfast City
... Specialist or bespoke software Optional units – group B 303 Supervise an office facility 304 Procure products and services 305 Manage and evaluate customer...
- Vocational qualification
- Holywood
... qualifications. Subjects studied will include: - Building a personal career portfolio - Developing customer service skills - Making choices in pursuit of personal...
- BTEC
- Newry
- Different dates available
- 2 Years
... in Hospitality consists of five core units plus thirteen specialist units. Core units The Hospitality Industry Customer Care in Hospitality Health, Safety... Learn about: Hospitality catering, Hospitality Management...
- Vocational qualification
- Holywood
... Act as they react to alcohol retailers and services Licensing Law in relation to the protection of children from harm The social responsibilities...
- NVQ
- Belfast City
... customer service problems Work with others to improve customer service...
- Vocational qualification
- Newry
- Different dates available
- 1 Year
...-4 including Professional Cookery, Housekeeping and Cleaning, Food and Drink, Hospitality Supervision, Customer Service and Front Office. How... Learn about: Part Time, Quality Training, Hospitality Management...
- NVQ
- Belfast City
... and facilities for distributing stock Unit B26 Monitor and modify systems and facilities for distributing stock Group 2: Customer services - A maximum of two units...
- Vocational qualification
- Newcastle
- 30h
... Expected length: 15 Week Contact: MRS Robinson or Customer Services Attendance: Part-Time Full Fee: £76.00 Concessionary Fee 1: Not Available Concessionary...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
... the Hospitality Industry. Students will be trained in: safety. Hygiene and security. customer care. effective teamwork. cash handling. preparation of service areas. practical service of food and drink for a variety of service styles (counter service). table service. buffet service... Learn about: Food Preparation, Food Service, Food Beverage Service...
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