Customer Service colleges Northern Ireland

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...

...This course prepares students for a wide range of jobs including chef, food service personnel and bar persons in hotels, restaurants and contract catering and the opportunity to travel within the catering industry to world-wide hotels and restaurants. Successful students can also continue... Learn about: Food safety, Professional Cookery, Hospitality Management...

.... training in Working Time Directive / Tachograph rules * Health & Safety, Service & Logistics - e.g. first aid and issues such as passenger safety, customer...

...It may be possible to include specific company or organisational policies within this course. Suitable for: staff with the communication tools and insights into customer expectations to enable them to provide service excellence and contribute to increased business performance...

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...

... the Hospitality Industry. Students will be trained in: safety. Hygiene and security. customer care. effective teamwork. cash handling. preparation of service areas. practical service of food and drink for a variety of service styles (counter service). table service. buffet service... Learn about: Part Time, Food Preparation, Food Hygiene...

...Units include: The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations Exploring Marketing in Travel and Tourism If you are accepted onto this course without a Grade C or above in Maths and/or English you will be required to complete... Learn about: Full Time...

...This course is suitable for Several pathways are available: Food & Beverage Service. An introduction to the skills required for food and beverage service in a variety of settings. Health, Safety and Hygiene form the core of the programme. A practically based programme including 'hands-on' sessions... Learn about: Travel and Tourism, Tourism Development, Tourism and Hospitality...

... customer service problems  Work with others to improve customer service...

...-4 including Professional Cookery, Housekeeping and Cleaning, Food and Drink, Hospitality Supervision, Customer Service and Front Office. How... Learn about: Quality Training, Hospitality Management, Part Time...

... and facilities for distributing stock Unit B26 Monitor and modify systems and facilities for distributing stock Group 2: Customer services - A maximum of two units...

... three specialist units Core units The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations... Learn about: Tourism and Hospitality, Travel Tourism, Tourism Development...

... of responsibility.  Manage a project.  Manage a programme of complementary projects.  Work with others to improve customer service.  Build your organisation’s...

... and Security in the Hospitality Industry Hospitality Business Operations Hospitality Team Leadership and Supervision Specialist units Food Service Operations... Learn about: Hospitality catering, Hospitality Management...

... support in helping customers to make purchases in a retail environment Unit C.30 Develop individual retail service opportunities Unit C.31 Provide...

... Operations, Hotel Management, Conference and Event Management, Customer Services, Holiday Rep, Adventure Tourism, Visitor Attractions, Public Sector Tourism, Heritage, Entertainment and Leisure, Transport etc. If you decide to go to university or college you could take a degree or a Level 5 BTEC Higher... Learn about: Full Time...

... Specialist or bespoke software Optional units – group B 303 Supervise an office facility 304 Procure products and services 305 Manage and evaluate customer...

... C5 Provide information and advice to customers Group 3: Customer services D1 Give customers a positive impression of yourself and your organisation...

... C11 Assemble products in customer’s home/workplace Unit C12 Promote loyalty schemes to customers Group 4: Customer services - A maximum of two units...