Government Funded Customer Service Distance and online learning courses

...a hotel manager has to complete as part of their job responsibilities... Learn about: Hotel Management, Telephone answering, Customer Service...

...Final Exam-Diploma in Customer Service: Telephone Etiquette... Learn about: Customer Service...

...of Exercise Professionals (REPs) at level 2 & CIMSPA The aim of this Level 2 Certificate in Fitness Instructing qualification is to train learners... Learn about: Fitness exercise, Customer Service, Gym sessions...

...understanding and skills required to work in a senior role with adults in an adult care setting. The qualification prepares you to manage complex situations... Learn about: Team Leader, Professional development, Interpersonal Communication...

...These are completed after navigating through the corresponding lessons and writing your answers to assignment questions. Once these have been read... Learn about: Business and Administration, Diary systems, Administrative Services...

... preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service... Learn about: MS Excel, Customer Service, Microsoft Office...

... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Customer Retention, Customer Care, Verbal Skills...

...an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence. On successful completion... Learn about: Customer Service, Market Research, Quality Systems...

...(35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict... Learn about: Customer Service, Team Training...

...Formatting Tasks Working with Styles Formatting the Page Sharing Your Document Proof Reading Introduction to Proofreading What does a Proofreader... Learn about: Customer Service, Legal Secretary...

... •Identify what customers want •Devise a plan for service excellence •Deliver a service excellence project •Monitor and assess the effectiveness of the plan •Maintain service excellence in your organisation... Learn about: Customer Service Skills, Quality Systems, Customer Service...

...video-recorded presentation, voice-recorded interview, assessor observation and/or written questionnaire response... Learn about: Business Plan, Conflict Resolution, Customer Manager...

... to efficiently deliver retail services and manage your sale processes, to exploring the impact security can have on your business; in just one year you can be one step closer to taking your business to where you want it to be. Please Note: In order to complete certain aspects of this course learners will... Learn about: Customer Service, Retail Selling, Retail Consumer Law...

...Diploma in Sales and Marketing Mock Exam Mock Exam- Diploma in Sales and Marketing Final Exam Final Exam- Diploma in Sales and Marketing... Learn about: Sales and marketing, Customer Service, Market Research...

...Carrying out your responsibilities effectively Module 3: Work within your business environment Module 4: Health and Safety Module 5: Managing customer relations Module... Learn about: Communication Training, Customer Service, Team Training...

...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker... Learn about: Customer Service, Full Time...

...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Persuasion Skills, Customer database, Customer relationship...

...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Ms Office, Ms Word, Communication Training...

... course is designed for people who wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required... Learn about: Telephone Skills, Customer relationship, Communication Skills...

...Unit 1- Planning and Financing a Business Starting and Business: Enterprise Generating and protecting business ideas Transforming resources into goods... Learn about: GCSE Mathematics, Customer Service, Cash Flow...