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Government Funded Customer Service Distance and online learning courses
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker... Learn about: Full Time, Customer Service...
...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker... Learn about: Full Time, Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...of which at least 27 credits must be selected from Level 3 units. Thirteen credits must be completed from Group a Mandatory Units. Mandatory Units Manage... Learn about: Customer Service, Business Environment, Business and Administration...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...Final Exam-Diploma in Customer Service: Telephone Etiquette... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
... to efficiently deliver retail services and manage your sale processes, to exploring the impact security can have on your business; in just one year you can be one step closer to taking your business to where you want it to be. Please Note: In order to complete certain aspects of this course learners will... Learn about: Retail Consumer Law, Retail Sector, Retail Selling...
- NVQ
- Online
- 1 Year
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
...route through a business related Level 3 course at The College, possibly leading to a place at university. Progression to Apprenticeship Training is also an option... Learn about: Customer Service, Customer Care, Functional skills...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
...Carrying out your responsibilities effectively Module 3: Work within your business environment Module 4: Health and Safety Module 5: Managing customer relations Module... Learn about: Team Training, Business and Administration, Personal Assistant...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...Most coursework consists of short paragraph answers to set questions. Your work can be sent back to your course tutor by email or by... Learn about: Business Development, Skills and Training, IT Development...
- A Level
- Online
- Different dates available
- 2 Years
...Unit 1- Planning and Financing a Business Starting and Business: Enterprise Generating and protecting business ideas Transforming resources into goods... Learn about: Customer Service, Business Studies, Operations Management...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...Nine – Goal Setting Module Ten – Key Steps Module Eleven – Closing Module Twelve – Wrapping Up Activities Call Centre & Customer Service Training Course... Learn about: Call Centre, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...These are completed after navigating through the corresponding lessons and writing your answers to assignment questions. Once these have been read... Learn about: Business and Administration, Diary systems, Customer Service...
- NVQ
- Online
- Different dates available
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...of Exercise Professionals (REPs) at level 2 & CIMSPA The aim of this Level 2 Certificate in Fitness Instructing qualification is to train learners... Learn about: Gym sessions, Develop learner’s, Customer Service...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
...If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The Distance Learning Certificate in Effective Customer... Learn about: Customer Care, Customer Service, Effective Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Customer Service, Relation Management, Communication Skills...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
... service and understand company policies, administer those policies precisely and set proper customer-business bonds. Furthermore, you will discover various techniques to achieve customer satisfaction, develop your skills and practice essential elements of customer service... Learn about: Customer Service, MS Excel...
- NVQ
- Online
- Different dates available
- 12 Months
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...(35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict... Learn about: Team Training, Customer Service...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
... course is designed for people who wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required... Learn about: Communication Skills, Telephone Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
... preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service... Learn about: Microsoft Office, MS Excel, Customer Service...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
...Health & Safety Module 7: Security Awareness Module 8: Administration Module 9: Introduction to IT The NCFE certificate is gained by successfully completing... Learn about: Customer Service, Security Awareness, Time management...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
... better. Gain a good comprehension of how to interact and deal with customers and what it takes to provide excellent customer service both in person and over the phone. By the end of the course, you will gain knowledge of handling customer complaints, enduring stress, and understand how customer service... Learn about: Customer Service Skills, Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
...If you want to develop your knowledge of Retail Management so that you can embark on a rewarding career or maybe you are already working in a related field... Learn about: Team Training, Sales Training, Value chain...