Government Funded Marketing courses

...This qualification contains 5 units that can be brought forward from Level 2; from these a maximum of 3 units may be claimed towards a Level 3 qualification...

...One of our qualified assessors would visit you on a regular basis. I will be able to forward you all unit outlines...

...of your last pay check to enrol in this free, funded course. These courses are for individuals who already work with customers in any type of business environment...

...Live up to the customer service promise. Make customer service personal. Go the extra. Customer Service NVQ Level 2 (TTGL) Study Level NVQ Level 2 Course...

...Mandatory Units: • Understand customer service to improve service delivery • Know the rules to follow when developing customer service Optional Units...

...or over the phone and/or by e-mail. People skills are essential for this type work. The following are examples of some the duties that may be included...

...(at least 11 of these 20 credits must be at Level 2). NVQs are qualifications that demonstrate someone’s ability at work. The training is mainly on the... Learn about: Customer Service...

...Use customer service as a competitive tool. Organise the promotion of services or products to customers. Select at. EDI NVQ Level 3 in Customer Service...

...Give customers a positive impression of yourself and your organisation - Promote additional services or products to customers - Process customer service information...

...customers either internal or external to the organisation. Candidates will evaluate the service they currently provide to customers on a daily basis...

...of your last pay check to enrol in this free, funded course. These courses are for individuals who already work with customers in any type of business environment...

...Customer Service NVQ Level 3 Please contact us to apply for this course or to find more information. The course code is: 1L1563...

...Make customer service personal - Go the extra mile in customer service - Deal with customers in writing using ICT - use customer service as a competitive...

...Anyone above 16 years old is eligible for an Apprenticeship, whether you have just left school, have been in employment for years or seeking a career change...

...for those who are changing their career path and for those who want recognition of their skills and experience. This qualification gives the foundation...

...but who may not have the responsibility or autonomy to bring about permanent improvements themselves. It is suitable for candidates: -whose opportunities...

...for those who have just started a job which is customer focussed and for those who are about to change their career path. Young people on work experience...

...Suitable for: Anyone Anyone Customer Service NVQ Course content The Customer Service NVQ Level 2 programme comprises seven units, two of which are mandatory and five optional...

...The course comprises seven units, two mandatory and five optional: Mandatory units: Preparing yourself to deliver good customer service Providing customer... Learn about: Customer Service...

...a continually improving service to customers and are able to effect permanent improvements for the benefit of customers and the organisation...