174

Government Funded Customer Management courses

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Customer Service Level 3 - Inhouse course
4.0 2 opinions
Distinctive Training
  • Short course
  • Inhouse

...well as investigate areas for improvement. Assessment: All candidates are assessed on the job using a range of methods including; observation... Learn about: Customer Service... More


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  • NVQ
  • Online

...which involve customer contact. You must be working in a customer service role. Course Content Qualification structure To achieve a full Level 2 QCF Certificate... Learn about: Customer Service... More


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  • NVQ
  • Inhouse

...It is suitable for candidates: -who are able to suggest and help implement changes to improve customer service -who are experienced problem solvers... Learn about: Customer Service, Customer Relationship Management... More


£800
+ VAT
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  • NVQ
  • Totton

...Entry to this qualfication is by interview. About the Course The course is unit based and candidates must complete two mandatory units and choose five optional units... Learn about: Relationship Marketing, Key Account Management, Customer Retention... More


£605
+ VAT
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  • NVQ
  • Stratford-upon-avon
  • 24 Months

...Introduction This award is suitable for employees in the retail sector. Duration 12-24 months Venue SBS Cygnet Court Fees... Learn about: Customer Relationship Management, Customer Retention, Customer Service... More


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  • NVQ
  • Newport

...such as customer service adviser and are in designated customer service departments Whose role is mainly to provide service to customers, for example... Learn about: Relationship Marketing, Key Account Management, Customer Retention... More


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  • NVQ
  • Widnes

...improvements for the benefit of customers and the organisation. Customer Service NVQ L3 NVQ L3 Who is the course for? This NVQ is aimed at candidates... Learn about: Customer Service, Customer Relationship Management, Relationship Marketing... More


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  • NVQ
  • Blended in London
  • 6 Months

...At TLE we offer the NVQ Customer Service Level 2, a qualification designed to recognise the customer service skills you have in the workplace and to... Learn about: Customer relationship, Customer Manager, Customer Service... More


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Customer Service Level 2 course in Doncaster
DC Training & Development Services
  • Course
  • Doncaster

...To qualify, delegates must be employed either full or part time and a UK resident for a minimum of three years. The training must be job related and... Learn about: Customer Service... More


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  • NVQ
  • Rugby

...This qualification contains 5 units that can be carried forward to Level 3; from these, a maximum of 3 units may be claimed towards a Level 3 qualification... Learn about: Customer Service, Customer Relationship Management... More


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  • Short course
  • Gateshead

...well as investigate areas for improvement. Assessment: All candidates are assessed on the job using a range of methods including; observation... Learn about: Customer Service... More


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  • NVQ
  • North Walsham

...· Give customers a positive impression of yourself and your organisation · Develop customer relationships · Deliver reliable customer service · Resolve... Learn about: Customer Retention, Key Account Management, Relationship Marketing... More


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  • NVQ
  • Chester

...This means that the candidate has to show their ability to do their job according to performance criteria and under pinning knowledge. Candidates... Learn about: Customer Retention, Customer Relationship Management, Relationship Marketing... More


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  • NVQ
  • (Solihull)

...that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing... Learn about: Key Account Management, Customer Relationship Management, Relationship Marketing... More


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  • NVQ
  • Stratford-upon-avon
  • 9 Months

...Course Units The candidate will need to complete 2 mandatory units: · Prepare yourself to deliver good customer service · Provide customer service within... Learn about: Customer Retention, Relationship Marketing, Customer Service... More


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  • NVQ
  • Belfast City (Northern Ireland)

...quality as part of a continuous customer-service improvement programme. To achieve the award, candidates must complete a total of five units... Learn about: Customer Relationship Management, Customer Service... More


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  • NVQ
  • Warrington

...It is intended to accredit you with skills that are being used in the work place. You will develop your existing skills and expand on new... Learn about: Relationship Marketing, Customer Relationship Management, Customer Service... More


£595
+ VAT
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NVQ Level 3 in Customer Service - Inhouse course
NVQ Training & Consultancy Services Ltd
  • NVQ
  • Inhouse in Birkenhead

...and who may be in charge of their own department or team. NVQ and SVQ Level 3 in Customer Service This qualification will allow staff in customer focused... Learn about: Customer Service... More


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NVQ Level 2 Customer Service course in London
The Financial Training Academy Limited
  • NVQ
  • London

...for example sales or retail staff, staff working on service desks and call centre staff. The Edexcel Level 2 NVQ is designed for staff responsible... Learn about: Customer Service... More


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NVQ Level 2 - Customer Service - Inhouse course
Heart of England Training
  • NVQ
  • Inhouse

...This qualification contains 5 units that can be carried forward to Level 3; from these, a maximum of 3 units may be claimed towards a Level 3 qualification... Learn about: Customer Service, Customer Relationship Management... More


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