Government Funded Sales and Marketing courses

...for example sales or retail staff, staff working on service desks, call centre staff. Designed for staff who are responsible for delivering customer service...

...and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Service, Key Account Management, Customer Retention...

...such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation/business... Learn about: Key Account Management, Customer Retention, Customer Relationship Management...

...Blogging is a great search engine optimization tool. This Blogging Course Level 3 will teach you the appropriate blogging skills, including the basics of blogging... Learn about: Social Media...

...for example sales or retail staff, staff working on service desks, call centre staff. Designed for staff who are responsible for delivering customer service...

...a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation of a portfolio... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management...

...developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services to customers... Learn about: Key Account Management, Customer Service, Relationship Marketing...

...which will help you gain referrals and reoccurring business .i.e. Re-mortgage requests. The Qualification you will gain at the end of your training...

...but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team. Designed...

...A visual merchandiser plays a critical role in the look, feel and culture of a brand. If visual merchandising is done well, it can create awareness whilst... Learn about: Mannequins Management, Visual merchandiser, Visual Merchandising...

...such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation/business... Learn about: Customer Relationship Management, Customer Service, Key Account Management...

...During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!...

...The course is suitable for anyone who is employed in customer service environment for at least 12 weeks for 16 hours a week. NVQ Customer Service...

...the basic needs of customers by taking this Level 2 Certificate in Customer Service course. You will learn how to identify excellent customer service... Learn about: Customer Service, MS Excel...

...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Key Account Management, Customer Service, Customer Retention...

...to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors. The qualification covers... Learn about: Customer Service, Customer satisfaction, Customer relationship...

...level of confidence and ability to handle customer service issues. Customer Service: NVQ Level 2 Course Option Course Code E1-018 Start Date April...

...receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques... Learn about: Customer Service, Call Centre...

...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Customer Relationship Management, Key Account Management, Customer Service...

...lessons, resources and assignments in your own time. Assignments are uploaded through your account and the process is easy intuitive. Our online campus includes... Learn about: Customer Service, Customer Retention Strategy, Customer Service Skills...