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Customer Service Government Funded in Derby
- NVQ
- Derby
- Different dates available
...or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. How is it assessed?... Learn about: Customer Care, Customer Relationship Management, Customer Manager...
- NVQ
- Derby
- Different dates available
...how to organise customer service delivery, the relationship between customer service and a brand, customer relationship management (CRM) and business innovation and growth... Learn about: Relationship Counselling, Professional development, Relationship Building...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Level 4 Diploma in Customer Service, employment, or additional related qualifications. Learners must achieve all 12 credits from the two mandatory units... Learn about: Verbal Communication, Customer Service Skills, Effective Communication...
- Course
- Online
- Beginner
- Different dates available
...of diversity Which individual and social characteristics form the basis of diversity How different beliefs and value systems contribute to diversity... Learn about: Customer Service, HR Practices, Equal Opportunities...
- Vocational qualification
- Online
- Different dates available
- 5 Days
...Autism, Deaf and Visual Impairment. The course also looks at Child Sexual Exploitation awareness training, to raise awareness of, and spot the signs of Child Sexual Exploitation... Learn about: Customer Service, Taxi VRQ, Visual Impairment...
- NVQ
- Online
...career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing their career... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...direct observation · We offer relevant resources to help you gain understanding of the course. · Free initial assessments to know how to support you better... Learn about: Team Leader, Customer Service, Interpersonal Communication...
- NVQ
- Online
- Different dates available
- 1 Year
...The Basics Client Relations Dealing With Mail File Management Use Of Technology Skills that Every Legal Secretary Should Have What is Litigation Delivery... Learn about: IT Law, Customer Service, Legal Secretary...
- NVQ
- Online
- Different dates available
- 1 Year
...flexible and convenient courseware, which will give you the knowledge you need to progress to management level with ease. At the end of the course... Learn about: Hospitality Management, Hospitality catering, Hotel Management...
- NVQ
- Online
- Different dates available
- 12 Months
...With the units that are covered, learners will develop an understanding of various business administration skills that are all essential for the success of an organisation... Learn about: Business Administration, Diary systems, Customer Service...
- NVQ
- Online
- Different dates available
...of Exercise Professionals (REPs) at level 2 & CIMSPA The aim of this Level 2 Certificate in Fitness Instructing qualification is to train learners... Learn about: Develop learner’s, Fitness exercise, Customer Service...
- BTEC
- Online
...be a variety of UK trips offered throughout the year You will also have the opportunity for work experience within the College's retail outlet... Learn about: Retail Marketing, IT Management, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...at least 11 of these 20 credits must be at Level 2. A minimum of 28 credits are required overall for completion of this qualification. Mandatory Units... Learn about: Customer Care, Verbal Communication, Effective Communication...
- Course
- Online
- Beginner
- Different dates available
...Ways of responding positively to change. Unit 5: Principles of supporting business events Learning topics: - The range of support activities that may... Learn about: Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Full Time, Customer Service...
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Full Time, Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
...How will I be assessed? You will be assessed in the workplace using several different methods including observation of practice, questioning and witness... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 6 Months
...Provide post-transaction customer service 11. Negotiate in a business environment Each of the units will be assessed through either a written report... Learn about: Decision Making, Conflict Resolution, Social Media...
- NVQ
- Online
- Different dates available
- 1 Year
...a Marketing Plan Increasing Business Saying No to New Business Advertising Myths Networking Tips Sales Strategies Selling Skills The Sales Cycle Framing... Learn about: Market Research, Customer Service, Sales Training...
- Course
- Distance Learning
- Intermediate
- Different dates available
...The objectives of this course are to: •Understand excellent service and why it is important •Define service excellence •Identify what customers want •Devise... Learn about: Customer Care, Quality Systems, Quality Training...
- NVQ
- Online
- Different dates available
- 12 Months
...lessons, resources and assignments in your own time. Assignments are uploaded through your account and the process is easy intuitive. Our online campus includes... Learn about: Team Training, Customer Service...