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Classroom-based Customer Service Government Funded in Derby
- NVQ
- Derby
- Different dates available
...This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement... Learn about: Customer Care, Customer Relationship Management, Customer Manager...
- NVQ
- Derby
- Different dates available
...Successful completion of this qualification will help to support progression into and within jobs set in the customer service industry This qualification... Learn about: Relationship Building, Customer Service, Professional development...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required by employers, thus proving competency... Learn about: Customer Service Skills, Customer Care, Verbal Communication...
- Course
- Online
- Beginner
- Different dates available
...This free Equality and Diversity course will help you to develop your knowledge of the issues and anti-discrimination laws that relate to equality and diversity... Learn about: HR Practices, Customer Service, Equal Opportunities...
- Vocational qualification
- Online
- Different dates available
- 5 Days
...course that we also run. When on course you will receive not only the Taxi VRQ qualification but further training in areas such as First... Learn about: First Aid, Disability Awareness, Taxi VRQ...
- NVQ
- Online
...and to obtain an application form please contact the Reception & Information Centre at Weymouth College on 01305 208808 or email igs@weymouth.ac... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Our highly qualified assessors will provide guidance and recommend resources which can help you to gain understanding of your assignments and ensure... Learn about: Team Leader, Customer Service, Interpersonal Communication...
- NVQ
- Online
- Different dates available
- 1 Year
...to Legal Secretary Role of Legal Secretaries General Duties and Day-to-Day Operations of a Legal Secretary Record Keeping Legal Writing Skills & Proofreading... Learn about: Ms Office, Communication Skills, Ms Word...
- NVQ
- Online
- Different dates available
- 1 Year
...Understand the importance of personal appearance, and what skills and traits are required to be a successful, respected hotel manager. Identify some... Learn about: Hotel Management, Telephone answering, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...how to manage diary systems Understand how to use office equipment Understand the use of mail services in a business context Understand customer service... Learn about: Business and Administration, Diary systems, Customer Service...
- NVQ
- Online
- Different dates available
...and safety in an exercise and fitness environment To provide learners with the opportunity to progress to further qualifications in the exercise and fitness industry... Learn about: Gym sessions, Fitness exercise, Customer Service...
- BTEC
- Online
...retail and administration, customer service and financial management What will I learn? Working in business, retail and administration, customer service... Learn about: IT Management, Customer Service, Retail Marketing...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Edexcel Level 2 NVQ Certificate in Customer Service (QCF) onto the Edexcel Level 3 NVQ Diploma in Customer Service (QCF), employment, or additional related qualifications... Learn about: Customer Service, Customer Care, Verbal Communication...
- Course
- Online
- Beginner
- Different dates available
...Benefits of working with others during change - The purpose of responding positively to changes in working methods, products or services - Ways of responding... Learn about: Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...Legal services support worker - Peer mentor. To be awarded the NCFE Level 2 Certificate in Information, Advice or Guidance, learners are required to successfully... Learn about: Full Time, Customer Service...
...Legal services support worker - Peer mentor. To be awarded the NCFE Level 2 Certificate in Information, Advice or Guidance, learners are required to successfully... Learn about: Full Time, Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
...who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 6 Months
...deliver outstanding service in a range of customer-focused contexts in a global business era. There are six mandatory units, which cover:... Learn about: Customer Service, Conflict Resolution, Customer satisfaction...
- NVQ
- Online
- Different dates available
- 1 Year
...Success Setting Goals with SPIRIT! The Path to Efficiency Customer Service Selling More Selling Price Recommended Reading Recommended Reading... Learn about: Sales and marketing, Market Research, Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
...Once all assessments and activities have been completed satisfactorily, you will then be awarded your certificate. The good news is, there is no final... Learn about: Financial Training, Customer Service Skills, Project Plan...
- NVQ
- Online
- Different dates available
- 12 Months
...upload assignments and contact your tutor This NCFE Level 2 Certificate in Principles of Team Leading is perfect for anyone that is looking to move... Learn about: Customer Service, Team Training...