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Inhouse Negotiation Skills Government Funded
- Short course
- Inhouse
- Different dates available
- 1 Day
...Course Content What is assertiveness Controlling reactions How to be assertive Saying 'NO' Negotiating a solution Practical work Self development... Learn about: Communication Skills, Human Behaviour, Delegating Skills...
Similar training in other typologies
- Course
- Inhouse
- Beginner
...influencing style using influence effectively assessing personal strengths and weaknesses assessing your own style examining current work relationships... Learn about: Negotiation techniques, Situational Leadership, Thought Leadership...
- Course
- Inhouse in Haverfordwest
- Intermediate
- 10 Days
...The modules will be highly interactive and will include skills practise in the essential elements of leadership. The modules are split into the following... Learn about: Strategic Planning, Performance Management, Team Training...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Creating excellent customer service is far easier than you might think, and we have a superb track record of not only providing excellent customer service... Learn about: Persuasion Skills, Negotiation Skills, Assertiveness Training...
...Creating excellent customer service is far easier than you might think, and we have a superb track record of not only providing excellent customer service... Learn about: Persuasion Skills, Negotiation Skills, Assertiveness Training...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
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- Course
- Inhouse
- Different dates available
- 2 Days
...❖how to determine the appropriate course of action by identifying customer circumstances. ❖using effective questioning techniques to gather key information... Learn about: Collections Management, Telephone Skills, Customer Care...
...❖how to determine the appropriate course of action by identifying customer circumstances. ❖using effective questioning techniques to gather key information... Learn about: Collections Management, Telephone Skills, Customer Care...
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
← | → see all
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
← | → see all
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
← | → see all
- Training
- Inhouse
- Different dates available
...Build your skills to perform essential customer rapport building actions Listening to Your Customers: Learn how to effectively listen to your customers... Learn about: Organizational Skills, Customer relationship, Customer Care...
- Short course
- Inhouse
- Different dates available
- 1 Day
...As greater emphasis is placed on the competencies and skills required of an internal auditor, there is a growing need for individuals to develop and enhance... Learn about: Interview Skills, Negotiation Skills, Influencing Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...confidently and constructively with complaints, challenging customers and stressful situations... Learn about: Customer Care, Key Skills, Effective Customer Care...
- Course
- Inhouse
- Intermediate
- 1 Day
...blended with realistic work scenarios and transferable tools and techniques than can be taken back to the workplace. This programme will ensure appropriate... Learn about: Sales Training, Communication Training, Negotiation Skills...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Course
- Inhouse
- Different dates available
- 2 Days
...the company’s products and services ❖dealing with considerations and objections ❖maintaining a positive mental outlook and body posture ❖closing the sale... Learn about: Effective Communication, Sales skills, Telephone Skills...
...the company’s products and services ❖dealing with considerations and objections ❖maintaining a positive mental outlook and body posture ❖closing the sale... Learn about: Effective Communication, Sales skills, Telephone Skills...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Training
- Inhouse in City Of London
- Different dates available
...your outstanding qualities. Everyone on an Impact Factory networking workshop gets input from their peers on what they can already see that would make you a good networker... Learn about: Personal Effectiveness, Body Language, Communication Skills...
- Training
- Inhouse
- Different dates available
...learn how to use technology to achieve the same goals as their face-to-face sales calls. The modules offered in this bundle (listed in the syllabus)... Learn about: Problem Solving, Organizational Skills, Telephone Skills...
- Course
- Inhouse
- Different dates available
- 2 Days
...At the end of the course, the participants have increased confidence to communicate effectively in and outside their organisation is enhanced... Learn about: Influencing Skills, Constructive Criticism, Negotiation Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...with responsibility for negotiation. On receiving your request for more details we will send you all course information and how to book a place/s The programme... Learn about: Successful Negotiation, Skills and Training, Negotiation scenario...
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Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!
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- Course
- Inhouse
- Different dates available
- 2 Days
...In this highly practical and enjoyable training course you will learn the practices and techniques to refine your powers of persuasion and selling skills... Learn about: Negotiation Skills, Persuasion Skills, Problem Solving...
...In this highly practical and enjoyable training course you will learn the practices and techniques to refine your powers of persuasion and selling skills... Learn about: Negotiation Skills, Persuasion Skills, Problem Solving...
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Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!
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- Training
- Inhouse in City Of London
- Different dates available
...and to deliver messages the client may not want to hear. What we mean here is that often a client thinks they know what they want and once you dig around... Learn about: Negotiation Skills, Communication Skills, Corporate Communications...
- Short course
- Inhouse
- Different dates available
- 1 Day
...Dealing with objections Critical mistakes and pitfalls When to pause and break away Conflict resolution Practice and Simulation Establishing the ground... Learn about: Negotiation Skills, Skills and Training, Influencing Skills...
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Gave me the building blocks to put together a sales pitch and the confidence to do it.
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- Course
- Inhouse
- Beginner
- Different dates available
...solution for the customer and the company. This training programme is typically delivered in English. Translators can be provided at an additional... Learn about: Objection Handling, Customer Service, Business Presentation Skills...
...solution for the customer and the company. This training programme is typically delivered in English. Translators can be provided at an additional... Learn about: Objection Handling, Customer Service, Business Presentation Skills...
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Gave me the building blocks to put together a sales pitch and the confidence to do it.
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- Training
- Inhouse in City Of London
- Different dates available
...and with issues of change and growth for many years and bring a special understanding of the difficulties that people have with their careers... Learn about: Presentation techniques, Communication Skills, Corporate Communications...
- Short course
- Inhouse
- Different dates available
- 1 Day
...positive influencing skills To understand and be able to select the strategies and techniques for influencing To practice and get feedback on your personal... Learn about: Influencing Strategies, Techniques for influencing, Influencing Skills...