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Customer Service Inhouse in West Midlands
- Short course
- Inhouse in Birmingham
- 1 Day
...Plan cash collection targets by formulation of a credit control action plan -Use cash collection techniques - verbal and written -Deal with aggressive... Learn about: Cash Collection Techniques, Cash Flow, Disputed Debt...
- Short course
- Inhouse in Birmingham
- Advanced
- 1 Day
...long term profiable relationships Topics covered: Identifying Key Individuals Prospecting Influencers and Decision Makers Talking to the Right Key Individuals... Learn about: Sales Techniques, Customer Care, Sales Training...
Similar training in other typologies
- Short course
- Birminghamand6 other venues
- Wymeswold, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- September
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Selling skills, Customer relationship, Objection Handling...
- Course
- Wolverhampton
- Different dates available
...and attend other enrichment activities which will give you further experience of the industry and look good on your CV. This is a one year full-time course... Learn about: Financial Accounting, Business Accounting, Hair and beauty...
- NVQ
- Blended in Wolverhampton
- Different dates available
- 6 Months
...develop own contribution to the service Operate within networks Understand the importance of legislation and procedures... Learn about: Customer Service...
- Course
- Birmingham
- Different dates available
...specifications depending on the role. Delivery and Assessment The duration of an apprenticeship will vary depending on the needs of the employer but... Learn about: Customer Service...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- NVQ
- Birmingham
- Different dates available
- 12 Months
...The Level 2 Certificate covers all the basic requirements of working in a customer-focussed role and develops your skills to deal with people in a positive and effective... Learn about: Customer Service...
...The Level 2 Certificate covers all the basic requirements of working in a customer-focussed role and develops your skills to deal with people in a positive and effective... Learn about: Customer Service...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- Training
- Birminghamand4 other venues
- Wembley, London, City Of London
- Beginner
- Different dates available
...combining Sage and Excel Preparing the VAT return Reconciling the VAT return Submitting the VAT return to HMRC Dealing with HMRC queries VAT registration... Learn about: Customer Service, Customer satisfaction, Sales Training...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- March
...Lunch 13.45-14.45: Inspiring our colleagues and employer. How can we get everyone involved? Case studies. Can we do what they do? 14.45-15... Learn about: Customer Service, Customer Retention, Customer Relationship Management...
- Course
- Wolverhampton
- Different dates available
...in fundraising activities Develop a range of skills and techniques, personal skills and attributes essential for successful performance in working life How will I be assessed?... Learn about: Sales Techniques, Team Training, Customer Care...
- A Level
- Birmingham
- Different dates available
...This short course is aimed at people who would like to develop the knowledge and skills required for working with the public. This course covers all aspects... Learn about: Customer Service...
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It was a great learning experiences, alone in a foreign country, Thanks a lot.
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- NVQ
- Birmingham
- Different dates available
- 12 Months
...NVQ Level 2 Diploma in Food and Beverage Service The Level 2 Diploma will ensure you learn the basics such as customer service skills, food and drink service... Learn about: Customer Service, Food Beverage Service...
...NVQ Level 2 Diploma in Food and Beverage Service The Level 2 Diploma will ensure you learn the basics such as customer service skills, food and drink service... Learn about: Customer Service, Food Beverage Service...
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It was a great learning experiences, alone in a foreign country, Thanks a lot.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- March
...Leisure and Hospitality Industry - Timetable 9.30-10.00: Coffee and Intro. What makes customer service amazing? 10.00-10.30: The essentials of advanced... Learn about: Tourism Hospitality, Customer Care, Customer satisfaction...
- Course
- Wolverhampton
- Different dates available
...Gain a job as a body repair technician in a body repair shop Progress to the Level 3 Diploma in Vehicle Body Repair Pursue an apprenticeship in the motor... Learn about: Vehicle Repair, Problem Solving, Vehicle Maintenance...
- Short course
- Birminghamand6 other venues
- Wymeswold, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- September
...12:30 Participants To Make Calls 12:30 -13:00 Brief review of calls. 13:00 - 14:00 Lunch 14:00 - 15:00 Advanced Objection Handling (This module gives participants... Learn about: Customer relationship, Customer Relationship Management, Customer Service...
- Course
- Wolverhampton
- Different dates available
...Manicure treatments Pedicure treatments Eyebrow and eyelash treatments What skills will I gain? By studying this course you will: Understand how different... Learn about: Nail Technician, Team Training, Customer Service...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...– 14:30 Managing difficult calls and responding to challenging emails. How to deal with conflict on the telephone. Exploration of the ULAR formula and... Learn about: Customer Service, Telephone answering, Communication Skills...
- Course
- Wolverhampton
- Different dates available
...This is an assignment based course so there are no exams. You will be continually assessed throughout the course through assignments, reports... Learn about: Customer Service, Hospitality Management...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...delegates will improve their customer-care skills when answering the telephone. Greater confidence when taking incoming calls Telephone etiquette when answering... Learn about: Customer relationship, Customer Care, Customer satisfaction...
- Course
- Wolverhampton
- Different dates available
...The course will further develop your knowledge of fault diagnosis and repair and advanced electrical systems in a motor vehicle, enabling you to carry... Learn about: Customer Service, Vehicle Repair...