Miller Hospitality courses

...Suitable for: Team Leaders and Supervisors Team Leaders and Supervisors This short course is to develop Team Leaders understanding of effective planning...

...ü Effective presentation of facts and evidence of a case. ü How to evaluate outcomes of problem solving activities through monitoring and review techniques...

...üImpact of change upon the team. üBasic training needs analysis for group and individuals. üHow to identify practical opportunities for training and resource requirements...

...recognised qualification and has been developed with the Sector Skills Council People 1st. Under UK legislation, anyone who handles food as part of their...

...Suitable for: All people who are responsible for a team All people who are responsible for a team This bespoke course provides Managers with the knowledge...

...aspects of team and relationship building. The course will include: ü The nature of formal and informal working relationships. ü The role of open communications...

...ü Ways of obtaining feedback from others. ü Receiving and responding positively to feedback. ü Personal action planning techniques...

...staying ahead of your competitors is vital. Our experience Barista trainer will give general background knowledge and the skills to serve a perfect coffee...

...preparation, cooking and service of food. The Award in Practical Foods Safety for Catering Level 2 is designed for people working in a food environment...

...o First class service for all. ü Effective communications o Deaf and hearing impaired customers. o Customers with learning disabilities. o Speech and visually impaired customers...

...Customer Service and communication skills. It is also designed to improve delegate's knowledge of local facilities and services. The course will include...

...ü Understanding the characteristics of a winning team and the importance of ineffective work. ü In-depth analysis of the sales process and meeting customers' needs...

...* Service of Alcoholic & Non Alcoholic drinks.* Dealing with payments.* *2 of these must be completed...

...Suitable for: Anyone who works to serve customers in the Hospitality Industry Anyone who works to serve customers in the Hospitality Industry The Award...

...120 hours of work based learning. This theoretical and practical training qualification offers a range of courses to maximise learning potential...

...within food handling environments. This course will include: ü Safe, Hygienic & Secure working environments in Hospitality. ü Effective teamwork...

...Also desirable for Kitchen Managers & Owner Managers who will benefit from a better understanding of what is needed to maximise profit, and what they should...

...This is a practical and classroom based course where participants have to complete work based assessments and a test to pass the qualification...

...Unit 2 Customer Service Rules and Regulations ü Organisational Procedures and Change ü Involvement of Others in Change ü Consumer and Data Protection Legislation...