NVQ Customer Retention

... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Retention, Customer relationship, Customer Relationship Management...

... customer relations Understand how to boost a client’s confidence in you and the organisation you represent Recognise the importance of customer retention... Learn about: Customer Care, Customer Service, Customer Retention...

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Relationship Management, Customer Service, Customer Retention...

...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Retention, Customer Service Skills, Customer Service...

...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Retention, Key Account Management, Relationship Marketing...

...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer Service, Customer Service Skills, Customer Retention...

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...

...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Customer satisfaction, Customer Retention, Customer Manager...

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Relationship Marketing, Customer Retention, Key Account Management...

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Retention, Customer Service, Relationship Marketing...

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Service, Customer Relationship Management, Key Account Management...

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Relationship Marketing, Key Account Management, Customer Service...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Relationship Management, Customer Retention, Customer Care...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Team Training, Team Leader...

... of the advice and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three... Learn about: Customer Relationship Management, Relationship Marketing, Customer Retention...

...action ·Advocate on behalf of advice and guidance clients ·Prepare to represent advice and guidance client in formal proceedings ·Present cases for advice... Learn about: Relationship Marketing, Customer Retention, Customer Service...