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NVQ Customer Retention Strategy Distance and online learning
- NVQ
- Online
- Different dates available
- 12 Months
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Retention Strategy, Customer Care, Customer Service...
Similar training in other typologies
- Course
- Online
- Intermediate
- Different dates available
...Customer Service - Training course is ideal for the individuals seeking customer service or customer care training. The Customer Service course is specially beneficial to those who work in customer service roles and want to improve Customer Care skills or those who are looking to start a career... Learn about: Customer Retention, Customer Retention Strategy, Customer Service...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
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- Course
- Online
- Different dates available
- Virtual classes
- Personal tutor
- Delivery of study materials
- Online campus
- Support service
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer Retention, Customer centric, Customer Care...
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer Retention, Customer centric, Customer Care...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
← | → see all
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
← | → see all
- Course
- Online
- January
...Demonstrate a customer service approach -Understand how your own behavior affects the behavior of others -Demonstrate confidence and skill as a problem solver... Learn about: Customer Relationship Management, Sales Training, Telephone answering...
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
... mile to provide excellent customer service... Learn about: Customer satisfaction, Customer Retention, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...on customer service techniques, how to deal with complaints and how to exceed customer expectations and go the extra mile to provide excellent customer service... Learn about: Customer Retention, Customer Service Skills, Customer relationship...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Customer relationship, Customer Retention, Customer Service...
- Course
- Online
- Different dates available
...is available in several learning styles: • Fully online • Online assessment – work through workbook and submit answers online • Paper based – complete... Learn about: Marketing Tools, Customer Service, Marketing Strategy...
- Training
- Online
- Intermediate
- 1 Day
..."people skill specialist," as he speaks and train on numerous disciplines ranging from communicatio and team leadership to change management and negotiation skills... Learn about: Customer Manager, Customer Service Skills, Customer satisfaction...
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...help you and your team achieve and surpass your sales goals. Using Grovo's proven Microlearning format, this course guides you through small lessons... Learn about: Customer Relationship Management, Sales Training, Selling System...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Communication Training, Customs and Excise, Customer Care...
- Course
- Online
- February
...participants will explore ways to retain customers through a large group discussion. Building the Future During this session, participants will explore... Learn about: Customer Service, Strategic Planning, Customer Retention...
- Course
- Online
- February
...Recognise who the customers are and what they are looking for. -Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage... Learn about: Customer Service, Team Leader, Problem Solving...
- Course
- Online
- January
...participants will explore Albert Mehrabian’s study on communication and how it affects telephone communication. Participants will also learn the role that... Learn about: Communication Training, Customer Service, Negotiation Skills...
- Course
- Online
- Different dates available
...Topics will include rapport, matching, mirroring, Leading, and pacing. Monitoring Your Posture Good posture sends a likeability signal and a confident message... Learn about: Customer Retention Strategy, Sales Techniques, Customer Service Skills...
- Course
- Online
- January
...launch, and update your e-commerce site o Design engaging, responsive web content o Understand e-commerce payment options and choose appropriate options... Learn about: Sales Techniques, Customer Care, Sales Training...
- Course
- Online
- March
...Phone Tag and Call Backs Next, participants will discuss some ways to make the most of voice mail. Following Up During this session, participants... Learn about: Customer Retention, Communication Training, Customer Care...
- Course
- Online
- January
...sales professionals to learn how to function in that space. In this one-day workshop, we’re going to explore how social selling is an essential requirement for sales teams... Learn about: Social Media, Customer satisfaction, Customer Retention Strategy...
- Course
- Online
- February
...t’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood... Learn about: Communication Training, Marketing Strategy, Selling Price...
- Course
- Online
- February
...the most common objection: price. How Can Teamwork Help Me? Many sales people treat their team as competition. This session will explore how teamwork... Learn about: Relationship Building, Organizational Skills, Listening Skills...
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