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NVQ Marketing Distance and online learning
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
...Determine what to say and what to ask to create interest in clients/customers Avoid half listening and discover exceptional facts about telephone sales... Learn about: Sales Training, Communication Training...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Virtual classes
- Support service
- Online campus
... interactive and engaging video lessons, you will discover the tremendous potential of Google Plus, how Google+ fits into your marketing strategy, how to get better results faster and quicker and start using it to grow your business. Moreover, learn exactly how Google Plus works and understand how to create...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...then you should surely think of taking this course. Blogging Course Level 3 is suitable for anyone who wants to gain extensive knowledge, potential experience... Learn about: Social Media...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...Conclusion Customer Service Basics Customer Service and Retention Templates Customer Service & Retention Checklist Customer Service Checklist Customer... Learn about: MS Excel, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...Module Four – Phone Etiquette Module Five – Tools Module Six – Speaking Like a Star Module Seven – Types of Questions Module Eight – Bench marking Module... Learn about: Call Centre, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
...and manage challenging customers successfully Develop a positive attitude and behaviour to provide a good impression of your organisation Identify and solve problems...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...Customer Service Module Seven – Giving Customer Service over the Phone Module Eight – Providing Electronic Customer Service Module Nine – Recovering Difficult... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Retention, Customer relationship, Customer Relationship Management...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...Rude or Angry Callers Module Eight – Handling Interoffice Calls Module Nine – Handling Voicemail Messages Module Ten – Methods of Training Employees Module... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...in the customer service industry, who will guide you constantly throughout the process. Understanding Customer Service Understanding Customer Service Identifying... Learn about: Communication Training, Excellent Customer Service, Customer Service...