NVQ Tourism and Hospitality Oxfordshire

...and effective services. mandatory units unit 001 Supervise the work of staff unit 002 Establish and develop positive working relationships in hospitality...

...unit 601 Give customers a positive impression of yourself and your organisation optional units - section A front office unit 651 Deal with communications...

...The course provides training for improving practical cleaning skills and housekeeping services as well as teamworking skills. mandatory units unit 501 Maintain a...

...to the working environment within any industry sector. mandatory units unit 501 Maintain a safe, hygienic and secure working environment unit 504 Contribute...

...within the rules optional units - impression & image (choose at least 1) unit 201 Give customers a positive impression of yourself and your organisation...

...customer service to improve service delivery unit 302 Know the rules to follow when developing customer service optional units - impression & image...

...for developing customer relationships and service delivery. mandatory units unit 301 Understand customer service to improve service delivery unit 302...

...job roles involve the cleaning of a wide range of premises. The course provides training for improving practical cleaning skills, health and safety...

...techniques as well as hygiene, teamworking and food safety. mandatory units unit 501 Maintain a safe, hygienic and secure working environment unit... Learn about: Professional Cookery...

...and cooking techniques as well as hygiene, teamworking and food safety. mandatory units unit 501 Maintain a safe, hygienic and secure working environment...

...providing practical training for these skills. The course also covers hygiene, teamworking and food safety in the workplace. mandatory units unit 501 Maintain a...

...and customer in the workplace as well as providing practical training in drinks service skills. mandatory units unit 501 Maintain a safe, hygienic...

...in the workplace as well as providing practical training in service skills (including silver service). mandatory units unit 501 Maintain a...