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Classroom-based Customer Service NVQ in Broadstairs
- NVQ
- Broadstairs
- Different dates available
...candidates then select a further five units from a list of optional units, from within the following themes: Impression and image Delivery Handling problems... Learn about: Customer Service, Key Account Management, Customer Relationship Management...
- NVQ
- Broadstairs
- Different dates available
...problems Development and improvement Qualification Aims By the end of the course, the student will have attained further understanding of the customer... Learn about: Customer Relationship Management, Customer Retention, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning... Learn about: Relationship Marketing, Customer Service, Customer Retention...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels. Course review... Learn about: Verbal Communication, Customer Service, Effective Communication...
- NVQ
- Online
...needs and/or disabilities and those from diverse backgrounds in all minority groups within the community, ensuring students receive fair treatment... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...or who are looking to work within the adult care sector. It provides learners with an opportunity to demonstrate their competence in a wide range of job roles... Learn about: Professional development, Team Leader, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...to Include Module Five – Top Five Procedures to Record Module Six – What to Include in Your Binder (I) Module Seven – What to Include in Your Binder (II)... Learn about: Office IT, IT Law, Ms Word...
- NVQ
- Online
- Different dates available
- 1 Year
...students can pick up and put down the courseware as and when it suits their individual needs. KEY LEARNING POINTS As there are no entry requirements... Learn about: Telephone answering, Hospitality catering, Hotel Management...
- NVQ
- Online
- Different dates available
- 12 Months
...work in a variety of businesses. The NCFE Level 2 Certificate in Principles of Business Administration is great for people looking to start their career in business... Learn about: Diary systems, Customer Service, Administrative Services...
- NVQ
- Online
- Different dates available
...to develop good customer service and the personal qualities required by the exercise and fitness industry To provide learners with an awareness of health... Learn about: Gym sessions, Fitness exercise, Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...qualification are to prepare learners for further training and to support a role where learners may give initial information, advice or guidance to others... Learn about: Full Time, Customer Service...
...qualification are to prepare learners for further training and to support a role where learners may give initial information, advice or guidance to others... Learn about: Full Time, Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
- Different dates available
- 6 Months
...Manage personal and professional development 6. Understand customers and customer retention The following five units have been chosen to reflect the needs of our clients... Learn about: Customer Service, Customer satisfaction, Organizational Skills...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Conventions and Standards, Controlling Change, Resources and Deliverables, Supplier Control and Quality Techniques. Unit Six – How to Monitor Service Excellence... Learn about: Quality Assurance, Customer Service, Financial Training...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...understanding and skills to a national occupation level required by employers, thus proving competency in their job role. Learners can progress from... Learn about: Customer Service, Customer Service Skills, Effective Communication...
- NVQ
- Online
...way • recognise diversity when delivering customer service • review the quality of customer service • resolve customer ervice problems • work with others... Learn about: Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...and working in a business environment. They will then be able to choose from a range of option units covering different administrative areas such as document production... Learn about: Business Studies, Business Organisation, Business and Management...
- NVQ
- Online
- Different dates available
- 1 Year
...– Getting Started 33333 Module Two – What is Marketing Module Three – Common Marketing Types (I) Module Four – Common Marketing Types (II) Module Five... Learn about: Sales and marketing, Market Research, Sales Marketing...
- NVQ
- Online
- Different dates available
- 12 Months
...upload assignments and contact your tutor This NCFE Level 2 Certificate in Principles of Team Leading is perfect for anyone that is looking to move... Learn about: Customer Service, Team Training...
- NVQ
- Online
- 1 Year
...English and maths, tutorials and work experience. You will complete multiple topics through written, presented and observed assessment, which will cover topics such... Learn about: Functional skills, Customer Care, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Strategic thinking; Conflict resolution/mediation; Problem solving. Unit 4 - Service The following topics are covered: Internal and external customers... Learn about: Skills and Training, Quality Training, Business Development...