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Online/Distance Marketing NVQ
- NVQ
- Online
- Different dates available
- 1 Year
...boost sales with call-back strategy Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants... Learn about: Communication Training, Sales Training...
- NVQ
- Online
- Different dates available
- 1 Year
... interactive and engaging video lessons, you will discover the tremendous potential of Google Plus, how Google+ fits into your marketing strategy, how to get better results faster and quicker and start using it to grow your business. Moreover, learn exactly how Google Plus works and understand how to create...
- NVQ
- Online
- Different dates available
- 1 Year
...This is a great opportunity for all student from any academic backgrounds to learn more about this subject. COURSE CURRICULUM Blogging Basics Introduction... Learn about: Social Media...
- NVQ
- Online
- Different dates available
- 1 Year
...To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them How to Deal with Difficult Customers... Learn about: MS Excel, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Module Four – Phone Etiquette Module Five – Tools Module Six – Speaking Like a Star Module Seven – Types of Questions Module Eight – Bench marking Module... Learn about: Call Centre, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Module Three – Stress Management (Internal Stressors) Module Four – Stress Management (External Stressors) Module Five – Transactional Analysis Module...
- NVQ
- Online
- Different dates available
- 1 Year
...Three – Establishing Your Attitude Module Four – Identifying and Addressing Customer Needs Module Five – Generating Return Business Module Six – In-Person... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer relationship, Customer Relationship Management, Customer Retention...
- NVQ
- Online
- Different dates available
- 1 Year
...Final Exam-Diploma in Customer Service: Telephone Etiquette... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...and a better environment for the company they work in. Upon successful completion of the course, you will not only be eligible to receive a recognized... Learn about: MS Excel, Customer Expectations, Customer Service...