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Online/Distance Communication Skills NVQ
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Customer Service Skills, Customer Service...
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Very great course overall.
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- NVQ
- Online
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
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Very great course overall.
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- NVQ
- Online
- Different dates available
- 1 Year
...This Communication Skills Certificate is designed to improve communication skills through a broad spectrum of offerings covering writing, presentation, and interpersonal communication strategies. You’ll learn to use communication to build rapport and create environments of trust, warmth... Learn about: Communication Training, Communication Skills...
- NVQ
- Online
- Different dates available
- 3 Days
...This is an essential qualification for anyone wishing to become a CIEH registered trainer* or to update and refresh their training skills and practice. This is the benchmark trainer skills qualification for CIEH registered trainers delivering training that is not publicly funded. It is ideal...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...gain 15 credits over 5 units. Please Note: Due to the nature of the qualification, the learner will need to be working in a related environment in order... Learn about: Customer Service, Full Time...
...gain 15 credits over 5 units. Please Note: Due to the nature of the qualification, the learner will need to be working in a related environment in order... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
- Different dates available
- 6 Months
...Manage personal and professional development 6. Understand customers and customer retention The following five units have been chosen to reflect the needs of our clients... Learn about: Customer Service, Decision Making, Customer Care...
- NVQ
- Online
...Once a Learner has completed the course, they can move on to other learndirect courses relating to customer service, sales, personal development and productivity...
- NVQ
- Online
- Different dates available
- 1 Year
...The Assertiveness Skills Course is designed to provide you with the skills and knowledge to enable you to communicate more confidently and effectively, using assertive behavior techniques. Through the course you will gain the opportunity to work on your own personal and work situations, where... Learn about: Assertiveness Training, Confidence Training...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Effective Communication, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
..., receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system professionally. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty... Learn about: Telephone Skills...
- NVQ
- Online
- Different dates available
- 1 Year
...The Diploma in IT Communications will provide you with the knowledge and the contemporary skills for a global career in communication. With digital communication and media growing at a rapid pace, graduates of this Diploma in IT Communications will be equipped with the necessary skills, creative... Learn about: Communication Training, Network Training...
- NVQ
- Online
- Different dates available
- 1 Year
...Advanced Diploma in Dog Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field... Learn about: Reward Training, Collar Training, Your New Puppy...
- NVQ
- Online
- Different dates available
- 1 Year
...Workplace Diversity Training Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of office or business administration and looks at skills needed to improve workplace management. By taking this course you will...
- NVQ
- Online
- Different dates available
- 2 Years
...The Course How To Do Keyword Research For SEO & Ranking On Google Bonus: My Success With Freelancing on UpWork Mock Exam Final... Learn about: SEO & Ranking, Keyword Research Tools, Doug Cunnington...
- NVQ
- Online
- Different dates available
- 1 Year
...Professional Telephone Receptionist Course Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of reception and looks at skills needed to improve workplace management. By taking this course you will...
- NVQ
- Distance Learning
- 6 Months
... is for experienced call centre agents and Customer Service Officers and Team Leaders. It provides certification in a broad range of skills for contact centres...
- NVQ
- Distance Learning
- 6 Months
... provides certification for a broad range of customer service and contact centre skills, negotiation and ability to deal with conflict over the phone...
- NVQ
- Distance Learning
- 6 Months
...To successfully complete your training, achieving all units listed in your chosen programme. Moving onto more specialised courses. Suitable for: The NVQ Level 4 in Contact Centre Professionals is suitable for senior contact staff, usually Team Leader/Manager level. It will develop your skills...