Performance courses Scotland

...Suitable for: Senior managers from local government, central government, NHS, housing associations, academic institutions and not-for-profit organisations who are involved in measuring and managing performance...

...To help managers provide support to staff, to know how to begin to manage poor performance and explore the reasons for it, to understand when sufficient support has been given and move employees on, to have knowledge of other support systems. Suitable for: All managers...

...Dealing with complaints Your behaviour And much more We have delivered this workhop to previous clients who all report an increase in confidence and improved...

...and managers alike, teaching the principles of productivity and personal organisation, providing an approach which puts you in control and thus reduces...

...Course objectives By the end of this course delegates should have acquired a series of tips and techniques to manage their time better. Course content...

...stressful situations Dealing with potentially violent or aggressive behaviour Effective communication and abuse of interpersonal skills After the incident-reporting...

...Increase your personal effectiveness. Plan and prioritise effectively, based on role purpose. Achieve greater work-life balance. Drive your career instead of it driving you. Effectively balance task, team, management & self. Regain energy and enthusiasm. Enhance both personal and team performance...

...(and bad) time management Understand and identify your time bandits Prioritise urgent versus non-urgent work Manage interruptions to work Plan a time management...

... performance involves the practical application of defined competencies identifies key strengths and areas for future development planning for individuals...

...than provided in the “frontline” course Adult Support and Protection for Supervisors and Managers Suitable for all staff requiring a broader context than...

...to deal with families and colleagues. To understand learning disability, dementia and other sources of behavioural difficulties. Suitable...

...Understanding the various uses of appraisals. The benefits of conducting effective appraisals. The skills required to conduct effective appraisals. Setting and agreeing SMART objectives. Suitable for: Leaders, managers who need to conduct appraisals as part of a performance management process...

...Managers, Leaders at all levels, Aspiring Leaders Managers, Leaders at all levels, Aspiring Leaders Today, more and more is expected from employees...

...Suitable for: Those involved in conducting an appraisal on a member of staff this includes people that have never conducted an appraisal interview...

... for work-related stress.Describe the six key stress risk areas of work design.Explain how to assess performance against the Management StandardsIdentify... Learn about: Proactive approach, Stress and Anxiety, Stress Management...

...like IT, communication and teamwork. Upon completion of this course, you could transition into the HND equine course for a further year of study... Learn about: Anatomy and Physiology...

...how to use various management and leadership styles effectively and the pitchblue model for dynamic and powerful delegation. Aimed at junior to middle managers...

...Suitable for: Staff representatives. Staff representatives. Objectives: To raise the confidence and knowledge of staff representatives. To improve employment...