PPi Learning Services courses

...to ensure a successful outcome. An overview of contract strategy and the procurement life cycle is covered, together with the tender process.Contract preparation...

...It looks at the practical everyday management of people within a programme and project environment and the application of theory to practice.Self-analysis...

...CAPM® pre-course study pack A Guide to the Project Management Body of Knowledge (PMBoK® Guide) CAPM® course materials...

...consistently objective assessment. This is a computer based exam for delegates outside North America. Delegates are responsible for booking the exam throughPMI's...

...that they find difficult to understand. Course contentOver the 2 days there will be opportunities to review knowledge gaps and practise exam technique...

...It focuses on the development of a clear understanding of the disciplines and methodologies underpinning successful programme and project management and their practical application...

...The change management process: normal and urgent procedures Roles and responsibilities Change models, prioritisation and categorisation Change assessment...

...of discipline specific appendices. Delegates must achieve a minimum of 50% in each exam, and a combined overall total of...

...Capacity Management in detail, through a series of lectures and interactive exercises.ExaminationThe course concludes with a one and a quarter hour written assignment...

...A 1 hour 'closed book' written paper and 1 hour 'closed book' multiple-choice paper, with 25 questions. Both exams are based on a case study This course...

...through a series of lectures and exercises. This workshop is intended to promote ITIL 'Best Practice' in Configuration Management. It gives you the opportunity...

...'7 step' improvement process The importance of metrics in Improvement Technology and Architecture Benefits of automation Operational requirements...

...This course is for anyone who wishes to improve, or needs to formalise, their understanding of the principles of Problem Management 'Best Practice'Examination...

...change Advisory Board (CAB) meeting Change Management organisation, authority levels and decision making Implementation and verification of a change Ensuring...

...A 1 hour 'closed book' written paper and a 1 hour 'closed book' multiple-choice paper, with 25 questions. Both exams are based on a case study...

...Designing and maintaining high availability IT systems Reliability, maintainability, serviceability and security Risk analysis and management Capacity...

...The course is intended to promote ITIL 'Best Practice' in Service Level Management, and allows the course attendees the opportunity to explore all aspects...

...This course is an intensive introduction to the ITIL service management framework, covering all aspects of the service support and service delivery processes...

...the Service Lifecycle and its key concepts Understand the business value of the phases of the Service Lifecycle Key concepts and definitions Understanding...

...20 complex multiple choice questions, and is invigilated byISEB...