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PPi Learning Services courses
- Course
- London
- 2 Days
...UK contract law is a complex environment and managers need to be aware of how case law affects the contract/supplier process, including international...
- Course
- London
- 2 Days
...This course begins at the selection stage, looking at sources available and procurement, competencies, team development, challenges and opportunities...
- Short course
- London
...are thoroughly familiar with the PMBoK® and complete the 20 hours pre-course study prior to attending this course. Course content Once previous education...
- Course
- London
- 5 Days
...This credential focuses on project leadership skills and demonstrates a solid foundation of experience in effectively managing projects.This course...
- Course
- London
- 2 Days
...Upon completion of this course delegates will receive a workbook containing information regarding exam arrangements, exam taking hints and...
- Short course
- Londonand2 other venues
- Birmingham, Sutton
- 1 Day
...in Programme and Project Management is a valued qualification in its own right, units covered are included in the full Diploma in Programme and Project Management...
- Course
- London
- 5 Days
...Analysis and trend identification Categorisation, priority and severity coding Proactive Problem Management Release Management Storage, protection...
- Course
- London
- 3 Days
...of Availability Management in detail, through a series of lectures and interactive exercises.ExamThe course concludes with a one and a quarter hour written assignment...
- Course
- London
- 3 Days
...The course is intended to promote ITIL 'Best Practice' in Capacity Management, and allows the course attendees the opportunity to explore all aspects...
- Course
- Londonandanother venue.
- Glasgow
- 3 Days
...and 1 hour 'closed book' multiple-choice paper, with 25 questions. Both exams are based on a case study...
- Course
- London
- 3 Days
...to explore all aspects of Configuration Management in detail, through a series of lectures and exercises...
- Course
- Londonandanother venue.
- Glasgow
- 5 Days
...Supplier Management Service Transition Managing the transition through the lifecycle The Service V model New and changed processes and roles in Service Transition...
- Course
- Londonandanother venue.
- Glasgow
- 3 Days
...Both exams are based on a case study Course contentTopics covered include: Understanding the scope, terminology and concepts of Problem Management Defining...
- Course
- London
- 3 Days
...auditing and verification What a Configuration Management system should contain and how to populate it Software libraries and storage Maintenancev secure...
- Course
- London
- 3 Days
...This course is for Service Management professionals who are working within a Service Desk or Incident Management environment as a practitioner...
- Course
- London
- 5 Days
...This course will consider the business, management, technical, organisational and operational issues associated with each Service Support and Service Delivery...
- Course
- London
- 3 Days
...hour written assignment (essay style) and a one hour closed-book multiple-choice paper consisting of 25 questions. Both papers will be based on the 'Martco'...
- Course
- Londonand5 other venues
- Birmingham, Bristol, Glasgow, Kendal, Manchester
- 3 Days
...process activities, interfaces and metrics for the 7 step improvement process The role of Governance for Continual Service Improvement Key Concepts...
- Course
- London
- 3 Days
...multiple choice ITIL Foundation Certificate in Service Management v3 Exam. Course contentService Management as a practice Understand the concept of...
- Course
- London
- 5 Days
...of IT Services Managing conflicting balances in Service Operation New and changed processes and roles in Service Operation: Event Management...