Sales Training - Professional Selling Skills
Course
Online
Description
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Type
Course
-
Methodology
Online
-
Class hours
20h
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Duration
310 Days
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Start date
Different dates available
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Online campus
Yes
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Support service
Yes
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Virtual classes
Yes
Learn what is required to be a successful professional sales person
Improve your knowledge of why people buy
Learn how to plan and prepare to make sales, make initial contact with a customer, and secure a sales appointment
Learn how to ask the right questions at the right time to uncover hidden customer needs and build your sales case
Learn how you can turn the product, service or solution that you provide into buying motives to increase sales
Understand body language signals that are typically observed during a customer meeting, what they mean and how you should react to them
Learn how to deal with the different customer types
Understand why customers raise objections and learn the options available to handle them
Learn how to identify trial closing opportunities and use effective trial closing methods.
Learn the questions you can ask to gain commitment and review the key closing techniques you can use to close the sale
Facilities
Location
Start date
Start date
About this course
An ideal course for those new to sales or looking to develop a career as a professional consultative sales person.
Also suitable for the more experienced sales person wishing to refresh and update their skills and knowledge.
Use this course to:
Gain background information about your chosen career
Improve promotional opportunities or transition to a new profession
Help build your CV
Develop or fine-tune your knowledge and skills to achieve career progression
Show your commitment to lifelong learning and continuous professional development
10 x persoanlised certificates.
10 modules of Virtual tutor led training
10 Interactive tests with answers
10 Downloadable post-course exercises
10 Downloadable Key learning points documents
Downloadable glossary of terms
Email support
Reviews
Subjects
- Sales
- Body Language
- Sales Training
- Gaining commitment
- Sales Communication
- Barriers to buying
- Customer meeting
- Dealing with objections
- Clarifying skills
- Qualifying customers
- Receiving information
Course programme
- Defining Professional Selling
- Barriers to buying
- Steps of the sales process
- Qualities of a successful salesperson
- What organisations expect from their salespeople
- What customers expect from good salespeople
- Sales planning and preparation
- The process of selecting your target market
- Customer strategy matrix
- Pareto’s law – the 80:20 rule
- Qualifying customers
- Pre-call research & preparation
- Objectives for a customer meeting
- Targeting decision makers and influencers
- Factors that make customers pay attention to salespeople
- Opening statements
- Reaching the decision maker
- Making appointments with existing customers
- The Stages of a customer meeting
- Dealing with different types of customer
- Opening up the meeting
- The 6 key reasons why people buy
- The benefit concept
- Unique Selling Points – USPs
- Sales Communication
- Receiving information
- Questioning skills & types of questions
- Clarifying skills
- Giving information
- Understanding body language
- Understanding a customer’s buying criteria
- Items to cover in a presentation or proposal
- Use of visual aids/Demonstrating
- Techniques for presenting price
- Understanding Objections
- Dealing with objections
- Identifying buying signals
- Trial closing opportunities & methods
- Gaining commitment & closing techniques
Sales Training - Professional Selling Skills