Sales Training – Sales Questioning Skills
Course
Online
Description
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Type
Course
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Methodology
Online
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Class hours
2h
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Duration
20 Days
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Start date
Different dates available
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Online campus
Yes
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Support service
Yes
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Personal tutor
Yes
In this course we review the reasons why sales people ask questions to customers, look at the difference between open and closed questions and the types of sales questions that will build your sales case and will explore a useful questioning model that you can use.
We will also consider the customer’s buying criteria along with their business and personal needs.
Lastly, we will explore a number of questioning techniques that you can use to maximise the effectiveness of the questions you ask.
Facilities
Location
Start date
Start date
About this course
An ideal course for those new to sales or looking to develop a career as a professional consultative sales person.
Also suitable for the more experienced sales person wishing to refresh and update their skills and knowledge.
Use this course to:
Gain background information about your chosen career
Improve promotional opportunities or transition to a new profession
Help build your CV
Develop or fine-tune your knowledge and skills to achieve career progression
Show your commitment to lifelong learning and continuous professional development
Personalised Certificate.
Virtual tutor led training
Interactive test questions with answers
Downloadable post-course exercise
Downloadable Key learning points document
Downloadable glossary of terms
Email support.
Reviews
Subjects
- Sales
- Sales Strategy
- Communication Skills
- Sales Training
- Questioning Techniques
- Business needs
- Sales Questioning Skills
- Personal needs
- Justifying questions
- Reasons for asking questions
- Influencing answers
Course programme
This module reviews questioning and looks at a useful model that will help you to build your sales case. It considers the customers buying criteria and explores a range of questioning techniques you can use to maximise the effectiveness of the questions you ask.
The summary includes:
- A review of the reasons for asking questions
- Types of questions
- A customer’s buying criteria
- Business needs
- Personal needs
- Justifying questions
- Influencing answers
- Questioning techniques
Sales Training – Sales Questioning Skills
