Courses in Southampton

...are now demanding that their project staff hold the PRINCE2® Foundation qualification. This gives them the assurance that their projects will be effectively...

...This course contains thefollowing units: Introduction to Preparation for the Practitioner Examination Examination; Format; Examination Procedure...

...2 mandatory plus 5 from a choice of the optional units Mandatory units · Prepare yourself to deliver good customer service · Provide customer service within...

...and personal interaction. · Health and safety awareness. · Participate in meetings · Maintain and develop effective working relationships. · Resolve customer service issues...

...This can be in any work area and can include both internal and external customers. e.g. Health & Beauty, Leisure industry, Care Sector, Contact Centre...

...or junior manager who has authority and personal attributes to organize and direct work of others in order to produce desired outcomes. It is equally valuable...

...If one or more of the learning outcomes are not met, the assignment will be 'referred' and guidance will be given by the external assessor on the additional work required...

...a portfolio of evidence based on your work. Course Content: Mandatory units: Manage your own resources and professional development Provide leadership...

...Assessment: The CPP is an assignment based qualification that requires you to complete: Four work-based or work related assignments (one for each module)...

...management and development of people. The Certificate in Training Practice (CTP) will cover the skills required by proficient training officers...

...Additional Information: You will need to identify a senior manager from your organisation who will be prepared to act as your mentor. This person...

...be invited to attend a series of workshops to gain the necessary knowledge and understanding which is necessary to support your claim for competence...

...Fee Enquiry B01914 001 Not specified Fee Enquiry B01914 002 00:00 - 00:00 13/09/2010 - 20/12/2010 Not specified Fee Enquiry...

...and is likely to give some exemptions to other professional qualifications and an MBA, and is mapped to give Chartered Manager status...

...language and tone to influence better outcomes Importance of clear communication Handle challenging behavior in the review Provide balanced feedback...

...NVQ's and workshop programme Code : Time : Duration : Day : Tuition Fee : Admin Fee B00317 001 09:30 - 16:30 09/12/2009 - 09/12/2009 Wednesday 95 B00317 002 09:30...

...how to remain calm under pressure This is a flexible course and will be tailored to the delegate training needs attending on the day Assessment...

...the stages of team development List the 5 approaches to handling personal conflict Develop a basic understanding of team motivation Create an understanding...

...and Behavioral Problems. Course Content: Identify different types of poor performance and behavioral problems Understanding fundamental difference between...

...Take charge of your working day! If you work late, miss deadlines, or arrive late to meetings then this course is a must. Personal Time Management About the course...